Palm Beach Gardens Marriott

Hotels
Marriott Hotels & Resorts
8.9 (489 reviews)
4000 RCA Boulevard , Palm Beach Gardens , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good pool area
Good breakfast
Cons:
Dated rooms
Poor cleanliness
Front desk issues

Categories

Cleanliness
8.24
There were issues with cleanliness, including hair left in the shower and inconsistent availability of basic supplies.
Service
9.21
Staff were generally friendly, but there were significant issues with front desk personnel regarding room assignments.
Location
9.75
Standard quality for this hotel tier.
Room Quality
7.7
The room was dated and unappealing, lacking character and sound insulation.
Amenities
9.23
The pool area was nice, but limited seating during breakfast service was noted.
Value for Money
8.19
The experience was not worth the cost of the stay as indicated by several reviews.
Food and Beverage
9.24
Breakfast was good, but the club area service during peak times was lacking.
Overall Experience
9.61
Despite some issues, some aspects of the stay were memorable and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:23

Property Description

Modern Amenities and Personalized Services
Located just a short distance from the beach and Interstate 95, the Palm Beach Gardens hotel offers a range of modern amenities and personalized services to ensure a comfortable stay.

Convenient Location for Leisure and Entertainment
With top-rated golf courses, luxury shopping centers, vibrant nightlife, and recreational activities nearby, guests can easily explore and enjoy all that Palm Beach Gardens has to offer.

Comfortable Accommodations and Dining Options
Featuring goose-down comforters, free WiFi, an outdoor swimming pool, and the on-site Blue Fire Grille restaurant, the Palm Beach Gardens Marriott provides guests with comfortable accommodations and dining options during their stay.

Book your stay now at the Palm Beach Gardens Marriott for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When selecting a room with multiple bedding options, please note that 2 double beds cannot be guaranteed in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Guest Reviews

8.9
Based on 489 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 9.61
T
Teri solo_traveller us
9
It was a pleasant stay.
Pros:

The location and the decor was pleasant

2026-08-29 via Nuitee
S
Sorin family_with_children ch
7
Dissapointing client service at the hotel reception...
Pros:

The service at the bar, the swimming pool.

Cons:

We booked a room through Booking.com for a family of four, with breakfast included. However, upon arrival, we were informed that complimentary breakfast was provided for only two people. Despite showing the receptionist our booking confirmation, she refused to resolve the issue.

When we asked to speak to the manager, we were told that the manager was unavailable. We then asked how much breakfast would cost for the other two guests, but the receptionist told us to ask at the restaurant. It seemed unlikely that she did not know the price.

At checkout, I asked for an itemized bill, but once again, she told me to request the details from the restaurant. Fortunately, the manager was available this time and was able to print a detailed invoice for us.

Our check-in experience with another young receptionist the previous day was equally disappointing. The interaction consisted of little more than, "Here is your key, goodbye." We had to ask about everything ourselves, including the locations of the restaurant, elevator, and swimming pool - information that is normally provided as part of the check-in process at any hotel.

2026-08-23 via Nuitee
S
stevelJ5087WE Business
10
Hey Now
Pros:

I travel a lot… and. Marriott Palm Beach Gardens is always a delightful stay. Starts with warm welcome Shannon and interactive staff. Quality hotel, clean, with great amenities and good food, GIGI was warm and did a great job with listens and service in The bar restaurant!

Will be BackAgain🙌💥💥

2026-08-14 via Tripadvisor
H
Herb solo_traveller us
9
Pros:

could not have had a better room than the one I was in after my late arrival.

Cons:

N/A

2026-08-14 via Nuitee
M
michaelbS9720SF Family
10
Marriott Best Experience
Pros:

Gigi was great. Go by and see her.

2026-08-12 via Tripadvisor
M
marceloeQ4436SW Business
10
Lovely and amazing staff + great facilities = happy customers
Pros:

I want to specifically thank Adrian, Clarence, David, Geteau, and Shanna for their kindness and attentiveness throughout my stay. Each of them brought genuine warmth and professionalism to every interaction, whether it was answering questions, offering recommendations, or just making sure everything ran smoothly. It’s rare to encounter this level of consistent, heartfelt hospitality, and it truly elevated my experience.

The hotel itself was clean, comfortable, and well-maintained, but it’s the people who made this stay memorable. I’d happily return just for the chance to be taken care of by this team again.

Thank you to the entire staff for such a lovely experience!

Kind regards,
MEO

2026-08-11 via Tripadvisor
K
K9991LUkathleenb Family
10
Welcoming and wonderful
Pros:

Renell greeted us as we came in and immediately noticed that my husband needed assistance walking. She quickly retrieved a wheelchair and pushed him to our room. She made sure we got settled in the room.
The room was very quiet and the bed was so comfortable. The onion soup is delicious!
We left two days later and forgot to check the closet. We called the desk and was assured someone would retrieve the items. Renell was waiting when I walked into the lobby.
Renell is a gem!

2026-08-11 via Tripadvisor
G
G Timothy couple us
8
2026-08-10 via Nuitee
K
Kandee solo_traveller us
8
Excellent. The staff is so professional, engaging and responsive.
Pros:

Problems with the door lock. Engineering needed. Door automatically put on safety lock from inside the room.

Cons:

Problems with the door lock. Engineering needed. Door automatically put on safety lock from inside the room.

2026-08-10 via Nuitee
M
Malachi solo_traveller us
10
Amazing Stay and Outstanding Customer Service! ⭐⭐⭐⭐⭐
Pros:

⭐⭐⭐⭐⭐

My wife and I had an amazing stay at the Palm Beach Gardens Marriott. From the moment we arrived, we felt welcomed and taken care of. The hotel was beautiful, clean, and very comfortable. The rooms were nice, the atmosphere was relaxing, and the location was perfect.

The customer service really stood out to us. Everyone was friendly and professional and made sure we had everything we needed. We truly enjoyed our stay and felt like we received great value for our money.

We will definitely be staying here again whenever we're in the Palm Beach area. I highly recommend this Marriott to anyone looking for a comfortable and relaxing place to stay!

2026-08-10 via Nuitee
C
Connector07649686173 Business
10
Excellent Service from David
Pros:

During my recent stay at the Palm Beach Gardens Marriott, I had the pleasure of being assisted by David Aristil, and I must say he truly made a lasting impression.

David is exceptionally kind, genuinely funny, and always ready to help with anything needed. His warm personality and positive attitude made every interaction enjoyable. What stood out most is how he goes beyond his duties, he is not just a staff member, but a true ambassador of the hotel.

Service like this elevates the entire guest experience. Thank you, David, for your outstanding hospitality. You are a real asset to the Marriott team.

Best,
Nicolaas

2026-08-07 via Tripadvisor
3
333shahedh Business
10
Best hotel bar in town!
Pros:

Adrian at the bar is truly an asset to this hotel. From day one, he delivered exceptional, personalized service, taking the time to craft individually customized drinks perfectly tailored to what I was in the mood for—always served with a genuine smile. His hospitality and attentiveness elevate the entire guest experience, and he is honestly one of the main reasons I continue to choose this hotel when I travel. Hotel management has an absolute star on their team with Adrian! If you visit, make sure to stop by the bar and see him!

2026-08-06 via Tripadvisor
2
251malachiw Business
10
Exceptional Service from David Made Our Stay Perfect
Pros:

My wife and I had an amazing stay at the Palm Beach Gardens Marriott, and a big reason was David. From the moment we arrived, he treated us with genuine kindness, professionalism, and respect. He went above and beyond to make sure we felt welcomed and taken care of throughout our stay.

Location: 5/5 – Great location with easy access to restaurants, shopping, and local attractions.

Atmosphere: 5/5 – The hotel was clean, relaxing, and had a warm, welcoming environment.

Rooms: 5/5 – Our room was spotless, comfortable, and well-maintained with everything we needed.

Value: 5/5 – Excellent experience for the price. The outstanding customer service made it even more worthwhile.

Thank you, David, for making our stay memorable. Your positive attitude and exceptional hospitality did not go unnoticed. We truly appreciate everything you did for us and look forward to staying here again.

2026-08-05 via Tripadvisor
B
brettwY5871KG Business
10
Wonderful Lunch
Pros:

We had a wonderful experience for lunch. Our server Gigi was fantastic and our food was delicious. I highly recommend.

2026-08-05 via Tripadvisor
M
matthF8271YP Business
10
Always consistent always on point
Pros:

I stay here every time I’m in town. It’s been three years and every time I come in Mr David remembers me greets me with a smile and a handshake. He goes out of his way to remember me and the company I work for. That is special. Bar staff is attentive and the hotel room themselves are clean and top notch.

2026-08-04 via Tripadvisor
J
josephnC9196WN Business
10
Pleasentville Stay
Pros:

Greta location and a fun atmosphere! Would stay here again the next time I am in the area.

2026-08-04 via Tripadvisor
L
leias617 Solo travel
10
Good service
Pros:

I had a great experience at the bar thanks to Stephanie! She was friendly, attentive, and made excellent drink recommendations. Service was fast, and she made the whole experience enjoyable. I’ll definitely be back

2026-07-30 via Tripadvisor
M
mikecP4949GT Business
10
Great service
Pros:

Bar staff were outstanding! Very attentive, and poured some great drinks! Thank you Jamee, Stephanie, Gigi, and Adrian!

2026-07-30 via Tripadvisor
D
D5737RJernestom Solo travel
10
Stephanie Bar Service
Pros:

Stephanie was great with the service, always paying attention to details with a great smile on Her face.

2026-07-30 via Tripadvisor
T
taradI1364LT Business
10
Dinner
Pros:

Palm Beach Gardens - Adrian was my waiter and he is always AWESOME and the food was great as always!

2026-07-29 via Tripadvisor