DoubleTree by Hilton St. Augustine Historic District

Hotels
•
Doubletree by Hilton
9 (795 reviews)
116 San Marco Avenue , St. Augustine , us
+1 904-825-1923

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and functional rooms
Great location
Nice amenities
Cons:
High hidden fees
Rude service
Limited breakfast options

Categories

Cleanliness
8.96
Multiple reviews noted cleanliness, yet issues with bedding were mentioned.
Service
8.93
Mixed sentiments, with some mentioning rude staff interactions.
Location
9.97
Conveniently located near shops and the city center.
Room Quality
9.42
Rooms were described as nice and remodeled.
Amenities
9.45
Amenities like the hot tub were appreciated, though extra fees were noted.
Value for Money
8.41
Many complaints about hidden fees and perceived overpricing.
Food and Beverage
7.96
Limited breakfast options with some negative feedback.
Overall Experience
8.93
General satisfaction but marred by certain negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:23

Property Description

Outdoor Swimming Pool and Complimentary Cookies

Indulge in relaxation by the outdoor swimming pool and enjoy complimentary cookies, a perfect treat for a leisurely afternoon.

On-Site Restaurant and Free Wi-Fi Access

Savor delicious meals at the on-site restaurant and stay connected with loved ones using the free Wi-Fi access available in all rooms.

Fitness Centre and Business Centre

Maintain your workout routine at the fitness centre and take care of business needs at the on-site business centre, ensuring a productive stay.

Experience the perfect blend of comfort and convenience at DoubleTree St Augustine Historic District. Book now to enjoy a delightful stay in the heart of St. Augustine, Florida.

Important information:

Please note guests must be at least 21 years of age to check in and photo identification must match the name on reservation.

Please note that parking is limited to 1 space per reservation.

Please note parking is available for a surcharge. Please contact the property for details.

When traveling with pets, please note that only dogs are allowed, with a maximum of two dogs per room and a maximum weight of 50 pounds. Please note that extra charges apply as follows:

- For 3-night stays: A nonrefundable fee of USD 75 is applied.
- For 4 or more-night stays: A nonrefundable fee of USD 125 is applied

Please note that service animals are allowed free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 795 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.93
S
Susan • family_with_children • us
7
Cons:

Breakfast was overpriced for the selection. Very strong smell of cleanser on the ground floor and Lobby.

2026-07-25 • via Nuitee
I
Inna • couple • us
2
Hotel spoiled our stay
Pros:

The location of this hotel is probably the only good thing.

Cons:

There are a couple of things that we definitely didn't like. First, I need to mention the problems we experienced with the AC at night. It seems like after 11:00 pm the hotel adjusts the AC settings by themselves. There's no remote control for the AC in the room, the only thing is the thermostat on the wall. So, it would show 72 but it felt like 76, I'd change it to 68, it would start running and then stop and would not run again. I was waking up three to four times a night just to change the temperature on the thermostat manually, because it would always show 72 despite of me setting it at 68, which tells me the hotel was adjusting it. Had I read it in some reviews, I would have never chosen this hotel.
We addressed this problem with the front desk after the first night experiencing it. The maintenance came quick, changed thermostat, but the issue never was cured. It was the same change of temperature in the evening, which means it's the hotel management was doing that, so be aware.
The restaurant downstairs was open at 4:00 pm, but the cook wasn't showing up on time to cook food.
Another major complaint we had is the smell of marijuana coming from the bathroom vent. We complained to the receptionist and she said she'd send someone to check the hallway. We haven't heard back from her.
The sounds from the hallway are very loud in the room itself, especially in the middle of the night.

The breakfast buffet looked like Holiday Inn breakfast which is usually included there, but here they were charging $17 per person for eggs and oatmeal and breakfast burito.
All in all, this hotel is like a 2 start hotel, not the 4 start as they position themselves.

2026-07-23 • via Nuitee
C
Cai • solo_traveller • us
9
Pros:

nice place

Cons:

no

2026-07-22 • via Nuitee
P
patrick • couple • us
8
Good
Pros:

Loction

Cons:

Parking $

2026-07-12 • via Nuitee
O
Oscar • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing that I could remember

2026-07-10 • via Nuitee
J
Jungok • extended_group • us
8
2026-07-07 • via Nuitee
M
Margo • couple • us
7
Good location, Parking in hotel lot is $24/day.
Pros:

Good location. Easy walk into historic St Augustine

Cons:

Room needed a microwave. We had to pay $24/day for parking which IMO is ridiculous in this type of hotel. It was just a regular lot w no added security. That seems excessive.

2026-07-06 • via Nuitee
P
Phyllis • couple • us
9
2026-07-06 • via Nuitee
D
Delgado • couple • ca
7
Pros:

Great location

Cons:

Could be upgraded or have nicer amenities

2026-07-05 • via Nuitee
L
laura • extended_group • co
7
Pros:

Perfecto precio calidad

2026-07-04 • via Nuitee
L
Lauren • solo_traveller • us
1
2026-07-03 • via Nuitee
A
Alan • extended_group • gb
8
Pros:

In good location of St Augustine

2026-06-27 • via Nuitee
A
Alejandro • solo_traveller • co
9
2026-06-26 • via Nuitee
L
Lisa • couple • us
4
Pros:

Locations

Cons:

Staff wasn’t friendly and it just seemed a lower standard overall than other doubletree hotels we’ve stayed

2026-06-26 • via Nuitee
K
Kenneth • solo_traveller • us
8
Very nice
Pros:

Everyone was friendly. Nice place at an affordable price

Cons:

It was not as clean. Found two large black hairs in shower and bathroom sink was clogged

2026-06-24 • via Nuitee
R
Rene • extended_group • us
8
2026-06-20 • via Nuitee
N
N8052LUelizabethc • Family
4
Too many negatives
Pros:

We stayed here for 5 nights in June 2026. It's a convenient location, and that's about the extent of the "good." Be aware that they charge you an additional $24.99 *per night* for parking. When we checked in, the agent did not clarify this; I believed it was $24.99 total. Also, the buffet breakfast they offer costs $17.99 per person. We avoided it altogether. The entire hotel needs a bit of a refresh. The pool could have been cleaner, and the shower in our room smelled like sewer gas the entire time we were there. There are other hotels in the area that will offer you a better value and experience--avoid this one.

2026-06-15 • via Tripadvisor
J
jpdugard • couple • fr
8
Hôtel parfait pour visiter St augustine excepté le parking à 25$ par jour
Pros:

Hôtel parfait, proche du centre on peut pratiquement tout faire à pieds

Cons:

dommage que l'hôtel fasse payer 25 dollars par jour pour se garer sur son parking extérieur, c'est un peu abusé car le parking devrait être gratuit pour les clients de l'hôtel

2026-06-13 • via Nuitee
B
Brad • solo_traveller • us
10
2026-06-13 • via Nuitee
K
Klein • solo_traveller • us
8
2026-06-10 • via Nuitee