DoubleTree by Hilton St. Augustine Historic District

Hotels
•
Doubletree by Hilton
9 (807 reviews)
116 San Marco Avenue , St. Augustine , us
+1 904-825-1923

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and functional rooms
Great location
Nice amenities
Cons:
High hidden fees
Rude service
Limited breakfast options

Categories

Cleanliness
8.96
Multiple reviews noted cleanliness, yet issues with bedding were mentioned.
Service
8.93
Mixed sentiments, with some mentioning rude staff interactions.
Location
9.97
Conveniently located near shops and the city center.
Room Quality
9.42
Rooms were described as nice and remodeled.
Amenities
9.45
Amenities like the hot tub were appreciated, though extra fees were noted.
Value for Money
8.41
Many complaints about hidden fees and perceived overpricing.
Food and Beverage
7.96
Limited breakfast options with some negative feedback.
Overall Experience
8.93
General satisfaction but marred by certain negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:23

Property Description

Outdoor Swimming Pool and Complimentary Cookies

Indulge in relaxation by the outdoor swimming pool and enjoy complimentary cookies, a perfect treat for a leisurely afternoon.

On-Site Restaurant and Free Wi-Fi Access

Savor delicious meals at the on-site restaurant and stay connected with loved ones using the free Wi-Fi access available in all rooms.

Fitness Centre and Business Centre

Maintain your workout routine at the fitness centre and take care of business needs at the on-site business centre, ensuring a productive stay.

Experience the perfect blend of comfort and convenience at DoubleTree St Augustine Historic District. Book now to enjoy a delightful stay in the heart of St. Augustine, Florida.

Important information:

Please note guests must be at least 21 years of age to check in and photo identification must match the name on reservation.

Please note that parking is limited to 1 space per reservation.

Please note parking is available for a surcharge. Please contact the property for details.

When traveling with pets, please note that only dogs are allowed, with a maximum of two dogs per room and a maximum weight of 50 pounds. Please note that extra charges apply as follows:

- For 3-night stays: A nonrefundable fee of USD 75 is applied.
- For 4 or more-night stays: A nonrefundable fee of USD 125 is applied

Please note that service animals are allowed free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 807 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.93
C
Carol • solo_traveller • us
9
2026-08-08 • via Nuitee
M
mahmut can • couple • tr
7
2026-08-08 • via Nuitee
• family_with_children • hu
9
2026-08-07 • via Nuitee
G
Gayle • couple • us
4
I would not stay at a Double Tree again anywhere.
Pros:

Very little actually. Brandon at the front desk was very nice.

Cons:

I guess it’s technically in the Historic District but it was quite a walk. Room was dirty (hair in the shower, smell of rubbing alcohol was strong, needed vacuuming, stains on the towels)Closet doorknob came off in my hand when I went to hang clothes. Toilet seat broken which maintenance was unable to fix during our stay. $25/day for parking seemed predatory since half the lot was empty. Breakfast not included and what was served for $17/person was not very good.

2026-08-07 • via Nuitee
V
Vanisha • couple • gb
10
2026-08-05 • via Nuitee
C
CJ • solo_traveller • us
9
Pros:

Overall, a good place to stay.

Cons:

...

2026-08-03 • via Nuitee
S
Susan • family_with_children • us
7
Cons:

Breakfast was overpriced for the selection. Very strong smell of cleanser on the ground floor and Lobby.

2026-07-25 • via Nuitee
I
Inna • couple • us
2
Hotel spoiled our stay
Pros:

The location of this hotel is probably the only good thing.

Cons:

There are a couple of things that we definitely didn't like. First, I need to mention the problems we experienced with the AC at night. It seems like after 11:00 pm the hotel adjusts the AC settings by themselves. There's no remote control for the AC in the room, the only thing is the thermostat on the wall. So, it would show 72 but it felt like 76, I'd change it to 68, it would start running and then stop and would not run again. I was waking up three to four times a night just to change the temperature on the thermostat manually, because it would always show 72 despite of me setting it at 68, which tells me the hotel was adjusting it. Had I read it in some reviews, I would have never chosen this hotel.
We addressed this problem with the front desk after the first night experiencing it. The maintenance came quick, changed thermostat, but the issue never was cured. It was the same change of temperature in the evening, which means it's the hotel management was doing that, so be aware.
The restaurant downstairs was open at 4:00 pm, but the cook wasn't showing up on time to cook food.
Another major complaint we had is the smell of marijuana coming from the bathroom vent. We complained to the receptionist and she said she'd send someone to check the hallway. We haven't heard back from her.
The sounds from the hallway are very loud in the room itself, especially in the middle of the night.

The breakfast buffet looked like Holiday Inn breakfast which is usually included there, but here they were charging $17 per person for eggs and oatmeal and breakfast burito.
All in all, this hotel is like a 2 start hotel, not the 4 start as they position themselves.

2026-07-23 • via Nuitee
C
Cai • solo_traveller • us
9
Pros:

nice place

Cons:

no

2026-07-22 • via Nuitee
P
patrick • couple • us
8
Good
Pros:

Loction

Cons:

Parking $

2026-07-12 • via Nuitee
O
Oscar • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing that I could remember

2026-07-10 • via Nuitee
J
Jungok • extended_group • us
8
2026-07-07 • via Nuitee
M
Margo • couple • us
7
Good location, Parking in hotel lot is $24/day.
Pros:

Good location. Easy walk into historic St Augustine

Cons:

Room needed a microwave. We had to pay $24/day for parking which IMO is ridiculous in this type of hotel. It was just a regular lot w no added security. That seems excessive.

2026-07-06 • via Nuitee
P
Phyllis • couple • us
9
2026-07-06 • via Nuitee
D
Delgado • couple • ca
7
Pros:

Great location

Cons:

Could be upgraded or have nicer amenities

2026-07-05 • via Nuitee
L
laura • extended_group • co
7
Pros:

Perfecto precio calidad

2026-07-04 • via Nuitee
L
Lauren • solo_traveller • us
1
2026-07-03 • via Nuitee
A
Alan • extended_group • gb
8
Pros:

In good location of St Augustine

2026-06-27 • via Nuitee
A
Alejandro • solo_traveller • co
9
2026-06-26 • via Nuitee
L
Lisa • couple • us
4
Pros:

Locations

Cons:

Staff wasn’t friendly and it just seemed a lower standard overall than other doubletree hotels we’ve stayed

2026-06-26 • via Nuitee