The Hotel Windsor

Hotels
8.6 (5271 reviews)
111 Spring Street , Melbourne , au

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent room conditions
Elevator issues

Categories

Cleanliness
7.86
Multiple mentions of old or inadequate room conditions, including unpleasant odors and pests.
Service
9.33
Staff are frequently described as friendly and helpful.
Location
9.37
Repeated positive comments about the proximity to key attractions and transport.
Room Quality
7.82
Inconsistent room quality described, including old furniture and some issues with the room condition.
Amenities
8.35
Mention of lacking features like mini fridges and inconsistent elevator service.
Value for Money
8.31
Overall reasonable but mixed due to amenities and room quality.
Food and Beverage
8.86
Positive experiences with food quality at the dining area, but few mentions overall.
Overall Experience
8.93
Despite several issues, many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Luxurious Accommodation
The Hotel Windsor, established in 1883, seamlessly blends classic elegance with modern amenities. Each spacious room offers cable TV, high-speed internet, luxury bathrobes, and a customizable pillow menu.

Central Location
Conveniently situated in Melbourne CBD, guests are just minutes away from premier shopping, dining, and public transportation. The hotel's proximity to iconic landmarks like the Princess Theatre and Parliament Train Station makes exploring the city a breeze.

Historic Charm
As a Melbourne landmark with 19th-century decor and high ceilings, The Hotel Windsor exudes timeless charm. Indulge in exquisite dining at One Eleven and experience a piece of history at The Cricketers Bar. Book now for a truly unforgettable stay at The Hotel Windsor.

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.48% charge when you pay with an American Express, Diners Club or JCB credit card.
Please note that there is a 1.76% charge when you pay with a Union Pay credit card.

Please note that this property is strictly nonsmoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5271 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.93
N
Nathan solo_traveller au
10
Would rebook again
Pros:

Its history and the location

2026-07-25 via Nuitee
S
Stephanie Clare solo_traveller au
9
Great location with the atmosphere of glamorous times
Pros:

Location old world feel

Cons:

All good!

2026-07-25 via Nuitee
N
Nigel couple au
10
2026-07-25 via Nuitee
S
Sally solo_traveller au
8
2026-07-25 via Nuitee
J
Jenni solo_traveller au
10
Pros:

Old world charm

2026-07-25 via Nuitee
T
TONY couple au
7
Probably better during warmer months.
Pros:

Breakfast was well received. Poached eggs perfectly cooked. Plenty of restaurants close by.Air conditioning in room was very cool and controls difficult to work out. Light switches for the bathroom very hard to work out.

2026-07-24 via Nuitee
H
Holly solo_traveller au
7
2026-07-24 via Nuitee
L
Linda family_with_children au
10
Charming. Comfortable. Clean. Loved the breakfast!
Pros:

Everything was clean, the staff was very professional and warm at the same time. We loved our breakfast and we will definitely be back!

Cons:

N/a

2026-07-24 via Nuitee
S
Sandra solo_traveller au
10
2026-07-24 via Nuitee
M
Michelle family_with_children us
7
2026-07-23 via Nuitee
D
Denita couple au
8
2026-07-23 via Nuitee
M
Maureen solo_traveller au
8
Perfect location.
Pros:

Most comfy bed and pillows. Very spacious. Window to Spring St. Marble bathroom decor. Great location to CBD and transport. High ceilings. Liked that my backpack was in the room when I returned to check-in late afternoon after Show matinee.

Cons:

No teatowel or dishwash liquid. Also, no toaster in room. No price list for Bar goods in fridge.

2026-07-23 via Nuitee
P
Phillips couple au
8
Very convenient, most enjoyable and stress free!
Pros:

We attended a function within the Hotel, and everything morphed and pampered us beautifully - like arrival, a wine in the bar, check in, freshen up, banquet in the Grand Ballroom, zzzs in the room, freshen up for breakfast and back home - all in 24 hours. No stress, no sweat, helpful staff, a touch of class. An overall big tick.

Cons:

A room with a view would have been nice - but the only opportunity to observe the view was in the dark!

2026-07-23 via Nuitee
E
Elizabeth couple au
9
A joy to stay in such an iconic historical hotel.
Pros:

Loved the size of the room & fabulous view & location close to many restaurants etc.

2026-07-23 via Nuitee
A
Amanda solo_traveller au
9
Pros:

Charming venue with lovely staff. The breakfast was nice.

Cons:

My heater didn't work, so I froze all weekend.

2026-07-23 via Nuitee
S
Shruti family_with_children in
10
Amazing 🤩 🤯❤️👍💯😍😁😎😊
Pros:

Amazing

Cons:

Amazing

2026-07-22 via Nuitee
V
Vanessa family_with_children au
10
Elegance & Opulence - the most timeless and beautiful hotel in Melbourne
Pros:

Stunningly beautiful hotel with grandeur and charm.

Cons:

The suite was beautiful however 2 bathrooms would have been perfect.

2026-07-22 via Nuitee
P
Peter solo_traveller au
10
Pros:

We loved the size & comfort of the room. The spacious bathroom had easy use taps.

Cons:

Nothing.

2026-07-22 via Nuitee
S
Sutcliffe couple au
5
It was a bit disappointing
Pros:

It's a beautiful old building

Cons:

Bed was uncomfortable and had a lean on it
Pillows were terrible

2026-07-21 via Nuitee
F
Franco solo_traveller it
8
2026-07-21 via Nuitee