The Benson Portland, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
9 (930 reviews)
309 Southwest Broadway , Portland , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautifully decorated for Christmas
Historic charm mixed with modern amenities
Cons:
Issues with cleanliness in room service
Seating arrangement in king rooms

Categories

Cleanliness
8.14
Hair in the food and cold soggy toast indicate cleanliness issues.
Service
9.61
The staff was described as very friendly and accommodating.
Location
9.65
Great for walking to restaurants and shopping, felt safe in the area.
Room Quality
9.1
Rooms are delightful and well remodeled, but seating in king rooms is lacking.
Amenities
9.63
The fitness room and the decorated lobby add to the experience.
Value for Money
8.59
Room service does not meet expectations, affecting overall value.
Food and Beverage
7.64
Food is below standards with reported issues at room service.
Overall Experience
9.61
A wonderful stay with charm, accommodating staff, and festive atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Luxurious Accommodations
The Benson Hotel in Portland offers elegant rooms with modern amenities such as free WiFi, flat-screen TVs, and luxurious bathrobes and slippers upon request.

Dining and Entertainment
Indulge in a delightful dining experience at The Palm Court lobby restaurant, serving delicious meals and a selection of wines and spirits.

Convenience and Location
Conveniently located in the city center, with easy access to public transportation, The Benson Hotel is the perfect choice for exploring local attractions like the Pearl District and Powell's Books.

Experience the charm and convenience of The Benson Hotel for your next stay in Portland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Video

Guest Reviews

9
Based on 930 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.61
T
Tianfu • family_with_children • ca
5
Cons:

The room was 338, right next to the central aircon. Pretty noisy and I wish I was warned about that before check-in. The breakfast was included in my package but a partial charge was made to my bill. If there was a cap on how much was included in my package, again I should be warned beforehand.

2026-09-10 • via Nuitee
A
Ameli • family_with_children • ca
7
Old but a clean and beautiful hotel. Location is convenient but too many homeless people around.
Cons:

They charged me for breakfast although I had booked it with breakfast included. Gave them a call and still no sign of refund.

2026-09-04 • via Nuitee
T
Teresa • solo_traveller • us
9
2026-09-02 • via Nuitee
C
Callan • solo_traveller • us
10
2026-09-01 • via Nuitee
B
Bora • solo_traveller • us
7
Pros:

Great location

2026-08-31 • via Nuitee
R
Rob • couple • nl
10
2026-08-28 • via Nuitee
A
Anne • solo_traveller • us
5
Pros:

The staff at front desk and lobby restaurant were wonderful. Location was great. Valet service was very good

Cons:

The room was nothing special. Bathroom small with small countertop. Room was dated. Excepted more luxury from the Berson. The Lobby, halls are very grand. The room was a big disappointment.

2026-08-27 • via Nuitee
G
georgepI9778NZ • Family • Brooklyn, New York
10
North By Northwest
Pros:

After traveling by Plane, Train, an Automobile from New York to Colorado Springs, Train from Denver to Salt Lake City, and finally Automobile to Boise, we were greeted warmly by Cait&Will at the legendary Benson Hotel in Portland . They made our check in seamless, gave us tips on things to see, and room upgrades. When visiting Portland it has to be The Benson, which has a central location .

2026-08-26 • via Tripadvisor
V
V16UWrobertam • Family • Newport, Oregon
10
A Stay at the Benson is a stay you will remember fondly
Pros:

We love the Benson in Portland. Not only is it a beautiful building but the staff is outstanding. We enjoy all aspects from valet handling our car, to service and kindness of folks that work there. Location is fantastic as one can walk to most anything in downtown area from the Portland Art Museum to the Saturday Market.

2026-08-26 • via Tripadvisor
F
Faith • extended_group • us
4
Wished we stayed elsewhere.
Pros:

We were greeted warmly at front desk.

Cons:

They only service the rooms every 3 days. We had to continuously ask for basics like toilet paper, tissues, and shampoo to be replaced. Our garbage was overflowing by Day 3. Also, it was very noisy every night with motorcycles and cars racing by. Not the hotel's fault but it was our experience.

2026-08-26 • via Nuitee
N
N8884RIemilyr • Family
10
Our savior!
Pros:

Ended up at the Benson after a horrible experience at the Heathman. The two women ( seemed like managers) working the front desk were AMAZING!! They got us in with short notice and upgraded us free of charge after a terrible experience at a hotel (the Heathman) around the corner. Very professional and the speakeasy downstairs was super cool. Great service, clean room, and quick process. Come here instead of the Heathman!

2026-08-19 • via Tripadvisor
D
DamayantiWeese • NONE • Vista, California
10
Perfect Location and view
Pros:

The Hotel is historic, beautiful, and conveniently located in the center of the city. Perfect location to public transportation, restaurants and to explore the city. Super comfortable beds and clean rooms. The restaurant serves a delicious menu. I will visit again.

2026-08-18 • via Tripadvisor
P
Parkerpeg • Solo travel
10
Excellent service & staff
Pros:

Professional, knowledgeable, kind & helpful staff. I thoroughly enjoyed my stay. The room was immaculate, comfy bed & great amenities. Jazz on Wednesday from 5-7 was an extra added bonus & they were very good. Will definitely stay here again.

2026-08-17 • via Tripadvisor
S
Sarah • couple • us
10
2026-08-17 • via Nuitee
L
Lucy • solo_traveller • us
7
We stayed for one night and slept well. Staff and servers were excellent. Quiet. Cafe food was adequate.
Pros:

The lobby was beautiful and a lovely place to hang out. A beautiful old building well maintained.
Apparently, there is a “staircase museum “ at penthouse level, which adds to the appeal.

Cons:

Room was bare minimum with a smell of stale cigarette? smoke. Weird fuzzy blanket and pillows. Coffee maker hidden and the morning coffee bar down in the lobby had very weak coffee and no decaf. Bed was comfortable, no complaint about that.

2026-08-17 • via Nuitee
P
paulwF4220QS • Couples
10
Amazing stay and time
Pros:

We had an amazing time! Especially at the restaurant. John is the heart and soul of this place!

2026-08-15 • via Tripadvisor
J
Juan • solo_traveller • us
8
Pros:

Location is great. Awesome hotel with modern updates

Cons:

Wife complained that city noise kept her up.

2026-08-14 • via Nuitee
C
Charlie • solo_traveller • us
8
2026-08-14 • via Nuitee
P
Pierre • extended_group • fr
10
2026-08-12 • via Nuitee
L
Lynsey • family_with_children • gb
10
A gem of a hotel
Pros:

A really beautiful historic hotel, very well maintained. Great gym facilities, comfortable rooms and well decorated. Staff were fantastic too.

Cons:

Service we a bit slow in the restaurant for breakfast. Downtown Portland is not particularly nice, though the hotel can’t help that!

2026-08-10 • via Nuitee