The Benson Portland, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
9 (930 reviews)
309 Southwest Broadway , Portland , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautifully decorated for Christmas
Historic charm mixed with modern amenities
Cons:
Issues with cleanliness in room service
Seating arrangement in king rooms

Categories

Cleanliness
8.14
Hair in the food and cold soggy toast indicate cleanliness issues.
Service
9.61
The staff was described as very friendly and accommodating.
Location
9.65
Great for walking to restaurants and shopping, felt safe in the area.
Room Quality
9.1
Rooms are delightful and well remodeled, but seating in king rooms is lacking.
Amenities
9.63
The fitness room and the decorated lobby add to the experience.
Value for Money
8.59
Room service does not meet expectations, affecting overall value.
Food and Beverage
7.64
Food is below standards with reported issues at room service.
Overall Experience
9.61
A wonderful stay with charm, accommodating staff, and festive atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Luxurious Accommodations
The Benson Hotel in Portland offers elegant rooms with modern amenities such as free WiFi, flat-screen TVs, and luxurious bathrobes and slippers upon request.

Dining and Entertainment
Indulge in a delightful dining experience at The Palm Court lobby restaurant, serving delicious meals and a selection of wines and spirits.

Convenience and Location
Conveniently located in the city center, with easy access to public transportation, The Benson Hotel is the perfect choice for exploring local attractions like the Pearl District and Powell's Books.

Experience the charm and convenience of The Benson Hotel for your next stay in Portland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Video

Guest Reviews

9
Based on 930 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.61
R
Rob couple nl
10
2026-08-28 via Nuitee
A
Anne solo_traveller us
5
Pros:

The staff at front desk and lobby restaurant were wonderful. Location was great. Valet service was very good

Cons:

The room was nothing special. Bathroom small with small countertop. Room was dated. Excepted more luxury from the Berson. The Lobby, halls are very grand. The room was a big disappointment.

2026-08-27 via Nuitee
G
georgepI9778NZ Family Brooklyn, New York
10
North By Northwest
Pros:

After traveling by Plane, Train, an Automobile from New York to Colorado Springs, Train from Denver to Salt Lake City, and finally Automobile to Boise, we were greeted warmly by Cait&Will at the legendary Benson Hotel in Portland . They made our check in seamless, gave us tips on things to see, and room upgrades. When visiting Portland it has to be The Benson, which has a central location .

2026-08-26 via Tripadvisor
V
V16UWrobertam Family Newport, Oregon
10
A Stay at the Benson is a stay you will remember fondly
Pros:

We love the Benson in Portland. Not only is it a beautiful building but the staff is outstanding. We enjoy all aspects from valet handling our car, to service and kindness of folks that work there. Location is fantastic as one can walk to most anything in downtown area from the Portland Art Museum to the Saturday Market.

2026-08-26 via Tripadvisor
F
Faith extended_group us
4
Wished we stayed elsewhere.
Pros:

We were greeted warmly at front desk.

Cons:

They only service the rooms every 3 days. We had to continuously ask for basics like toilet paper, tissues, and shampoo to be replaced. Our garbage was overflowing by Day 3. Also, it was very noisy every night with motorcycles and cars racing by. Not the hotel's fault but it was our experience.

2026-08-26 via Nuitee
N
N8884RIemilyr Family
10
Our savior!
Pros:

Ended up at the Benson after a horrible experience at the Heathman. The two women ( seemed like managers) working the front desk were AMAZING!! They got us in with short notice and upgraded us free of charge after a terrible experience at a hotel (the Heathman) around the corner. Very professional and the speakeasy downstairs was super cool. Great service, clean room, and quick process. Come here instead of the Heathman!

2026-08-19 via Tripadvisor
D
DamayantiWeese NONE Vista, California
10
Perfect Location and view
Pros:

The Hotel is historic, beautiful, and conveniently located in the center of the city. Perfect location to public transportation, restaurants and to explore the city. Super comfortable beds and clean rooms. The restaurant serves a delicious menu. I will visit again.

2026-08-18 via Tripadvisor
P
Parkerpeg Solo travel
10
Excellent service & staff
Pros:

Professional, knowledgeable, kind & helpful staff. I thoroughly enjoyed my stay. The room was immaculate, comfy bed & great amenities. Jazz on Wednesday from 5-7 was an extra added bonus & they were very good. Will definitely stay here again.

2026-08-17 via Tripadvisor
S
Sarah couple us
10
2026-08-17 via Nuitee
L
Lucy solo_traveller us
7
We stayed for one night and slept well. Staff and servers were excellent. Quiet. Cafe food was adequate.
Pros:

The lobby was beautiful and a lovely place to hang out. A beautiful old building well maintained.
Apparently, there is a “staircase museum “ at penthouse level, which adds to the appeal.

Cons:

Room was bare minimum with a smell of stale cigarette? smoke. Weird fuzzy blanket and pillows. Coffee maker hidden and the morning coffee bar down in the lobby had very weak coffee and no decaf. Bed was comfortable, no complaint about that.

2026-08-17 via Nuitee
P
paulwF4220QS Couples
10
Amazing stay and time
Pros:

We had an amazing time! Especially at the restaurant. John is the heart and soul of this place!

2026-08-15 via Tripadvisor
J
Juan solo_traveller us
8
Pros:

Location is great. Awesome hotel with modern updates

Cons:

Wife complained that city noise kept her up.

2026-08-14 via Nuitee
C
Charlie solo_traveller us
8
2026-08-14 via Nuitee
P
Pierre extended_group fr
10
2026-08-12 via Nuitee
L
Lynsey family_with_children gb
10
A gem of a hotel
Pros:

A really beautiful historic hotel, very well maintained. Great gym facilities, comfortable rooms and well decorated. Staff were fantastic too.

Cons:

Service we a bit slow in the restaurant for breakfast. Downtown Portland is not particularly nice, though the hotel can’t help that!

2026-08-10 via Nuitee
D
D9924SDcarolynj Family
10
A memorable wedding and stay
Pros:

Recent Stay at The Benson Hotel
My nephew was married at The Benson Hotel last week, and our entire family stayed there for the celebration. We absolutely loved our experience.

One of my brothers had adjoining rooms with his daughter, son-in-law, and two grandchildren, ages four and six. My other brother experienced some difficulty checking in because the computer system was down, and his room was not ready for about two hours. However, the staff offered complimentary drinks and chocolates to make up for the wait.

The hotel was very accommodating throughout the wedding festivities. We were able to decorate before the rehearsal and in the dining area, and the staff even allowed the couple's special guest to remain at the hotel for several hours. The bride and groom were exceptionally organized and attentive to every detail, which helped make it one of the best weddings we have attended.

The servers were efficient and pleasant during both the cocktail hour and dinner. The front desk staff were always smiling and responded promptly to every request, including additional towels and toilet paper. At breakfast, our server noticed that my eggs Benedict were not up to standard. Although I had not complained, the server kindly removed the dish from my bill.

My four-day stay at The Benson Hotel was very enjoyable, and I truly appreciated the attentive staff. Their hospitality made an already special wedding even more memorable.

2026-08-09 via Tripadvisor
L
Lisa solo_traveller us
10
2026-08-08 via Nuitee
P
Parnes family_with_children us
10
Pros:

A beautiful old hotel in a great location

2026-08-08 via Nuitee
A
ainslieearlk Family Portland, Oregon
10
A classic hotel with restaurant with ambience and charm.
Pros:

This is a great place to, but we like classic places like The Queen Mary, and Hacienda De Los Santos. I made a mistake when I made the reservation, and we were a day late with family and two rooms. The desk manager was very gracious by crediting our payment and supplying both rooms. We had English family with children visiting, and our experience was great. It always is at The Benson. Been going there for 30 years or more. Talk about professional, some of the restaurant waiters have served there for over 25 years.

2026-08-07 via Tripadvisor
T
Theresa couple us
10
2026-08-06 via Nuitee