DoubleTree by Hilton Los Angeles Norwalk

Hotels
•
Doubletree by Hilton
8.2 (708 reviews)
13111 Sycamore Drive , Norwalk , US
+1 562-863-5555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Dirty carpet
High costs not matching online rates
Strong smoke smell in non-smoking room

Categories

Cleanliness
7.19
Carpet in the room was dirty and overall condition required more cleaning.
Service
9.16
Staff was friendly and accommodating, although there were some issues with the front desk process.
Location
9.2
Great location, close to destination with accessible freeway.
Room Quality
7.65
The room had a strong smell, and the rate charged was inconsistent with online pricing.
Amenities
8.18
There was an expectation of a hot tub which was not available; however, other amenities were satisfactory.
Value for Money
6.64
Felt overcharged compared to the online rates and amenities expected.
Food and Beverage
8.69
Breakfast was appreciated when mentioned; overall decent options.
Overall Experience
8.86
Mixed feelings due to cleanliness and pricing, but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:47

Property Description

Luxurious Amenities
Indulge in our outdoor pool, hot tub, and fully-equipped gym for the ultimate relaxation during your stay at Doubletree Hotel Los Angeles Norwalk.

Modern Comforts
Our spacious guest rooms are designed with your comfort in mind, featuring 32-inch flat-screen TVs, Wi-Fi, and cozy seating areas.

Delicious Dining Options
Savor delectable Italian and American cuisine at our on-site restaurant and unwind with a drink at the bar. Don't miss the convenience of our business center and meeting rooms for your professional needs.

Experience the perfect blend of comfort and convenience at Doubletree Hotel Los Angeles Norwalk. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: You must be 21 years old and present valid photo identification to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Location

Guest Reviews

8.2
Based on 708 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 8.86
L
Laura • solo_traveller • us
10
2026-09-17 • via Nuitee
V
Venegas • solo_traveller • us
10
Pros:

Very nice staff clean room

2026-09-16 • via Nuitee
G
Gustavo • couple • us
10
2026-09-12 • via Nuitee
S
Sergiu • couple • us
4
The staff was ok and they change the room!
Cons:

Old and dirty, they really need to remodel the whole building! I find a socks right next to night stand, looot of mold on air ventilation.

2026-09-10 • via Nuitee
P
Parthasarathi • family_with_children • us
6
Overall, the stay was okay.
Pros:

The rooms were satisfactory, but the bathroom was not. I requested rooms to be adjacent, but they were not able to accommodate this request on the first night. They promised to do so the next day, but instead, they arranged rooms on the same floor. They did fulfill this request, but I had previously requested that the rooms be adjacent due to my travel companion being a senior citizen. They failed to respond to my message regarding this request. As a result, I received compensation in the form of complimentary parking, which is acceptable. However, my original request was not fulfilled, and I am not pleased with this outcome. Despite this, the property was overall satisfactory.

Cons:

The pillow, mattress, and breakfast options were not satisfactory.

2026-09-08 • via Nuitee
M
Mark • couple • us
5
You could see the hotel was old and the up keep was falling behind. The was not the hotel I stay at 5 years ago. The who
Pros:

The front desk staff was friendly.

Cons:

There was paint peeling in the shower area, no fan in bathroom, faucet handle has dirty around the base and the air conditioner don’t work when we arrived.

2026-09-08 • via Nuitee
D
Douglas • extended_group • us
8
Clean and comfortable.
Pros:

Staff was the best!

2026-09-01 • via Nuitee
A
Andres • couple • us
8
2026-08-31 • via Nuitee
A
Alexxa • couple • us
8
2026-08-31 • via Nuitee
C
Carlos A • solo_traveller • mx
10
2026-08-28 • via Nuitee
M
Melisa • extended_group • us
10
2026-08-27 • via Nuitee
I
Irene • couple • us
9
Was pleasant
Pros:

Convenient location. Room was clean, but needs a little touchup.

Cons:

Our room was okay for the most part, but our daughter stayed her as well and her room had a broken door on the microwave cabinet along with a drawer that kept opening, wood not shut. The hotel in general could use a little sprucing up.

2026-08-25 • via Nuitee
A
Adriana • extended_group • us
10
Amazing place, comfortable bed, great value. Killer staff...should I mention them cookies??
Pros:

We drove 7 hrs to be there, a day prior I called the hotel to see if we could check in earlier, I was told to call the day off to be 100% sure, which I did. I was blown away with a yes no problem. Let me tell you the staff at the desk were incredibly professional, kind, sweet and just amazing. I was extremely exhausted for the drive/heat and these ladies made my day. I just remember one of the ladies name (Destiny) but all were beyond professional and accommodating. I would recommend this location 100%

Cons:

This has nothing to do with the hotel but my trip ended way too soon

2026-08-24 • via Nuitee
R
Rosa • couple • us
10
Thank you for your service it was amazing
Pros:

Every thing

2026-08-24 • via Nuitee
S
Steve • solo_traveller • us
9
Pros:

Very friendly staff and very clean.

Cons:

None

2026-08-22 • via Nuitee
M
Morales • solo_traveller • us
6
2026-08-20 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-17 • via Nuitee
X
XUECHUN • family_with_children • us
3
2026-08-15 • via Nuitee
M
Mark • couple • us
10
Enjoy the stay and already planning my next trip.
Pros:

Clean and very good parking area, safe.

Cons:

Restaurant

2026-08-10 • via Nuitee
C
Crystal • couple • us
10
2026-08-07 • via Nuitee