DoubleTree by Hilton Los Angeles Norwalk

Hotels
Doubletree by Hilton
8.2 (708 reviews)
13111 Sycamore Drive , Norwalk , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Dirty carpet
High costs not matching online rates
Strong smoke smell in non-smoking room

Categories

Cleanliness
7.19
Carpet in the room was dirty and overall condition required more cleaning.
Service
9.16
Staff was friendly and accommodating, although there were some issues with the front desk process.
Location
9.2
Great location, close to destination with accessible freeway.
Room Quality
7.65
The room had a strong smell, and the rate charged was inconsistent with online pricing.
Amenities
8.18
There was an expectation of a hot tub which was not available; however, other amenities were satisfactory.
Value for Money
6.64
Felt overcharged compared to the online rates and amenities expected.
Food and Beverage
8.69
Breakfast was appreciated when mentioned; overall decent options.
Overall Experience
8.86
Mixed feelings due to cleanliness and pricing, but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:47

Property Description

Luxurious Amenities
Indulge in our outdoor pool, hot tub, and fully-equipped gym for the ultimate relaxation during your stay at Doubletree Hotel Los Angeles Norwalk.

Modern Comforts
Our spacious guest rooms are designed with your comfort in mind, featuring 32-inch flat-screen TVs, Wi-Fi, and cozy seating areas.

Delicious Dining Options
Savor delectable Italian and American cuisine at our on-site restaurant and unwind with a drink at the bar. Don't miss the convenience of our business center and meeting rooms for your professional needs.

Experience the perfect blend of comfort and convenience at Doubletree Hotel Los Angeles Norwalk. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: You must be 21 years old and present valid photo identification to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Location

Guest Reviews

8.2
Based on 708 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 8.86
C
Carlos A solo_traveller mx
10
2026-08-28 via Nuitee
M
Melisa extended_group us
10
2026-08-27 via Nuitee
I
Irene couple us
9
Was pleasant
Pros:

Convenient location. Room was clean, but needs a little touchup.

Cons:

Our room was okay for the most part, but our daughter stayed her as well and her room had a broken door on the microwave cabinet along with a drawer that kept opening, wood not shut. The hotel in general could use a little sprucing up.

2026-08-25 via Nuitee
R
Rosa couple us
10
Thank you for your service it was amazing
Pros:

Every thing

2026-08-24 via Nuitee
A
Adriana extended_group us
10
Amazing place, comfortable bed, great value. Killer staff...should I mention them cookies??
Pros:

We drove 7 hrs to be there, a day prior I called the hotel to see if we could check in earlier, I was told to call the day off to be 100% sure, which I did. I was blown away with a yes no problem. Let me tell you the staff at the desk were incredibly professional, kind, sweet and just amazing. I was extremely exhausted for the drive/heat and these ladies made my day. I just remember one of the ladies name (Destiny) but all were beyond professional and accommodating. I would recommend this location 100%

Cons:

This has nothing to do with the hotel but my trip ended way too soon

2026-08-24 via Nuitee
S
Steve solo_traveller us
9
Pros:

Very friendly staff and very clean.

Cons:

None

2026-08-22 via Nuitee
M
Morales solo_traveller us
6
2026-08-20 via Nuitee
E
Elizabeth couple us
10
2026-08-17 via Nuitee
X
XUECHUN family_with_children us
3
2026-08-15 via Nuitee
M
Mark couple us
10
Enjoy the stay and already planning my next trip.
Pros:

Clean and very good parking area, safe.

Cons:

Restaurant

2026-08-10 via Nuitee
C
Crystal couple us
10
2026-08-07 via Nuitee
R
Rebecca couple us
4
Safe but kinda gross.
Pros:

It was easy to walk to a little food and the restaurant was fine.

Cons:

It was dirty carpet everywhere. The room smelled like old dirty carpet and felt like the carpet of a movie theater the one time I regrettably stepped on it with bare feet.

The hotel allows pets and a dog shat on the carpet in from of the elevator while we ere waiting for it to come. I wonder how often that happens. The guest cleaned up after themselves but I couldn’t get the image out of my mind.

The bathroom fan did not work. Like I could see it, but it was not controlled by any switch, to the bathroom was constantly humid from showers even if we left the door open a while.

2026-08-03 via Nuitee
T
Tiffany couple us
10
2026-07-20 via Nuitee
N
Nisla couple us
10
Pros:

It was very nice

Cons:

Everything was great only think out bathroom smelled like cigarettes like if it was coming for the vent

2026-07-20 via Nuitee
M
Michael couple us
9
2026-07-20 via Nuitee
A
Aleksandra couple us
2
It does not look like 4 star hotel.
Pros:

Can’t hear neighbours, good location - close to highway.

Cons:

Very old furniture, carpets are terrible, bad cleaning service - bedsheets have stains. AC is old and very loud. No hair conditioner in the bathroom

2026-07-19 via Nuitee
H
Hipolito solo_traveller us
10
Pros:

The comfy bed
Gf loved it
Breakfast is a yessss

Cons:

Couldn't stay longer

2026-07-15 via Nuitee
G
Gilberto couple us
4
Kind of blah.
Pros:

Location was close to all.

Cons:

Restaurant staff was slow and parking was bad.

2026-07-15 via Nuitee
H
Hipolito solo_traveller us
10
Pros:

It's been good. Good location

Cons:

That I can't stay longer

2026-07-13 via Nuitee
S
Stacy family_with_children us
9
2026-07-13 via Nuitee