DoubleTree by Hilton Los Angeles Norwalk

Hotels
Doubletree by Hilton
8.2 (687 reviews)
13111 Sycamore Drive , Norwalk , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Dirty carpet
High costs not matching online rates
Strong smoke smell in non-smoking room

Categories

Cleanliness
7.19
Carpet in the room was dirty and overall condition required more cleaning.
Service
9.16
Staff was friendly and accommodating, although there were some issues with the front desk process.
Location
9.2
Great location, close to destination with accessible freeway.
Room Quality
7.65
The room had a strong smell, and the rate charged was inconsistent with online pricing.
Amenities
8.18
There was an expectation of a hot tub which was not available; however, other amenities were satisfactory.
Value for Money
6.64
Felt overcharged compared to the online rates and amenities expected.
Food and Beverage
8.69
Breakfast was appreciated when mentioned; overall decent options.
Overall Experience
8.86
Mixed feelings due to cleanliness and pricing, but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:47

Property Description

Luxurious Amenities
Indulge in our outdoor pool, hot tub, and fully-equipped gym for the ultimate relaxation during your stay at Doubletree Hotel Los Angeles Norwalk.

Modern Comforts
Our spacious guest rooms are designed with your comfort in mind, featuring 32-inch flat-screen TVs, Wi-Fi, and cozy seating areas.

Delicious Dining Options
Savor delectable Italian and American cuisine at our on-site restaurant and unwind with a drink at the bar. Don't miss the convenience of our business center and meeting rooms for your professional needs.

Experience the perfect blend of comfort and convenience at Doubletree Hotel Los Angeles Norwalk. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: You must be 21 years old and present valid photo identification to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 687 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 8.86
M
Michael couple us
9
2026-07-20 via Nuitee
N
Nisla couple us
10
Pros:

It was very nice

Cons:

Everything was great only think out bathroom smelled like cigarettes like if it was coming for the vent

2026-07-20 via Nuitee
T
Tiffany couple us
10
2026-07-20 via Nuitee
A
Aleksandra couple us
2
It does not look like 4 star hotel.
Pros:

Can’t hear neighbours, good location - close to highway.

Cons:

Very old furniture, carpets are terrible, bad cleaning service - bedsheets have stains. AC is old and very loud. No hair conditioner in the bathroom

2026-07-19 via Nuitee
H
Hipolito solo_traveller us
10
Pros:

The comfy bed
Gf loved it
Breakfast is a yessss

Cons:

Couldn't stay longer

2026-07-15 via Nuitee
G
Gilberto couple us
4
Kind of blah.
Pros:

Location was close to all.

Cons:

Restaurant staff was slow and parking was bad.

2026-07-15 via Nuitee
H
Hipolito solo_traveller us
10
Pros:

It's been good. Good location

Cons:

That I can't stay longer

2026-07-13 via Nuitee
I
Israel couple us
7
Pros:

Safe, the carpet was very dirty, the water from the bathroom smell.

Cons:

Same as the first one

2026-07-13 via Nuitee
S
Stacy family_with_children us
9
2026-07-13 via Nuitee
J
Jacqueline couple us
10
2026-07-09 via Nuitee
J
Jacqueline couple us
10
2026-07-07 via Nuitee
K
KHUSHBOO extended_group ca
5
Pros:

Location was good

Cons:

Bathroom exhaust fan was not working, window doesn’t open, carpet was dirty

2026-07-03 via Nuitee
E
Elizabeth solo_traveller us
3
Dirty room, horrible, smell, restroom, plumbing shoes
Pros:

Nothing

Cons:

My room was dirty had a bad smell and had toilet plumbing issues. I booked my room to study for a medical exam and I regret going there. I should’ve stayed at my home that is clean. I have kids and I needed to study so that’s why I put the room. I regretted that decision.

2026-07-01 via Nuitee
S
Sabrina couple us
10
2026-06-30 via Nuitee
L
Lorenzo solo_traveller us
1
Cons:

I was over charged

2026-06-29 via Nuitee
D
Deepa extended_group gb
8
we had a very nice and comfortable stay.. the staff were extremely helpful and friendly
Pros:

the room was very comfortable .. we did not have breakfast.. was clean and we enjoyed our stay.. loved the cookies!!

Cons:

the fact that we did not have a kettle in the room. also the fact that we had to get the water bottles from reception instead of them being left in the room.

2026-06-24 via Nuitee
J
Jose couple us
9
2026-06-23 via Nuitee
P
Patricia solo_traveller us
10
Perfect spot to rest, eat, relax and have fun.
Pros:

It’s located close to everything and it feels very safe.

Cons:

Parking lot needs a little work.

2026-06-22 via Nuitee
R
Ricardo Aparecido dos solo_traveller br
9
2026-06-16 via Nuitee
M
Morgana solo_traveller us
10
2026-06-15 via Nuitee