Hotel 39 Jamaica

Hotels
7.8 (513 reviews)
39 Gloucester Avenue , Montego Bay , jm

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Cleanliness issues
Service inconsistencies
Booking disputes

Categories

Cleanliness
6.68
Inconsistent cleanliness noted, with some rooms dirty and issues like insects found.
Service
7.65
Service quality varied; issues with front desk staff and mixed experiences.
Location
8.69
Excellent location; close to beaches and local attractions.
Room Quality
7.14
Rooms generally comfortable, but issues such as small beds and maintenance problems reported.
Amenities
8.17
Good amenities but some complaints about the pool and lack of additional features.
Value for Money
7.93
Generally good value, but experiences vary depending on booking issues.
Food and Beverage
8.18
Breakfast received positive feedback, though service during busy times noted as slow.
Overall Experience
7.95
Overall mixed experience; good location and food, but serious issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:37

Property Description

Luxurious Accommodation with Spectacular Sea Views

Modern Amenities: Enjoy air conditioning, flat-screen TV, and a kitchenette in selected rooms. The hotel provides free WiFi, room service, and a 24-hour front desk for your convenience.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering options like Pizza, Seafood, and Steakhouse dishes. Special dietary requests are accommodated, including Vegetarian, dairy-free, and vegan choices.

Relaxation and Recreation: Unwind on the terrace or take a refreshing dip in the outdoor swimming pool. With proximity to One Man Beach and other nearby attractions, Hotel 39 Jamaica is the perfect retreat for your next getaway.

Book now to experience a blend of comfort, convenience, and stunning ocean vistas at Hotel 39 Jamaica.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

7.8
Based on 513 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 7.95
S
Simmonds • couple • ae
9
Stayed overnight. Short and convenient distance from Montego Bay airport.
Pros:

Good location

Cons:

Seemed a little pricey for one night

2026-06-10 • via Nuitee
F
Francesca • family_with_children • it
8
2026-06-10 • via Nuitee
A
ALTHEA • solo_traveller • gb
8
Pros:

The location was perfect. Checking in was so easy. The room was amazing, very clean. One drawback, was the noise from the traffic whilst trying to sleep. But, that was inevitable given the Hotel's location.

Cons:

The breakfast was awful. Noisy traffic.

2026-06-10 • via Nuitee
J
Janet • couple • ky
8
My stay was great, I felt safe at the hotel, location great, rooms clean and the staff friendly.
Pros:

The breakfast was good and the staff very friendly.

Cons:

The service was slow, the turnaround time on placing an order and receiving the food needs improvement.

2026-06-10 • via Nuitee
N
Noella • solo_traveller • us
10
Pros:

Location

Cons:

Everything

2026-06-09 • via Nuitee
L
Lorenzo • couple • it
10
Pros:

Ho soggiornato 4 notti.. hotel molto bello, accogliente, ben arredato, servizio staff eccellente e cucina/ristorante molto buono
Ho avuto il piacere di parlare con il proprietario ed è una persona fantastica, che tiene molto alle proprie tradizioni
Lo consiglio vivamente a chiunque 🇮🇹

2026-06-08 • via Nuitee
L
Lisa • solo_traveller • ca
10
Pros:

I have stayed at Hotel 39 many times- everything this visit was exceptional, as expected. Staff are so kind, helpful and make the environment warm and welcoming. From the front desk team to the housekeeping team and everyone inbetween- everyone contributed to making it another amazing stay!

2026-06-06 • via Nuitee
G
Graziano • solo_traveller • ch
3
Minimalistisch auch der Brunch
Pros:

Lage und Balkon

Cons:

WC kaputt
Beim Late Check out 100 Dollar für 90 min obwohl das Zimmer erst 4 std später nutzbar war wegen defektem WC

2026-06-06 • via Nuitee
M
Michelle • couple • us
10
Pros:

Good communication great hotel

Cons:

Nothing

2026-06-05 • via Nuitee
Y
Yazmin • extended_group • co
10
Buena estadía
Pros:

Limpio, buena atención y cerca de todo

Cons:

La piscina, algo aislada del resto del hotel

2026-06-04 • via Nuitee
C
Christopher • solo_traveller • gb
7
2026-06-02 • via Nuitee
C
Cassandra • solo_traveller • gb
9
Excellent value for money & comfortable!
Pros:

The hotel was nice and clean. The rooms were spacious. We liked how close it was to the airport and surprisingly we could not hear the airplanes overhead.
The staff were very friendly and helpful.

Breakfast was so tasty! There were different options each morning from a set menu and plenty of seating.

Cons:

There was nothing much to dislike. The only negative was that the walk to the pool was up some steep stairs.

2026-05-29 • via Nuitee
Q
Quadina • solo_traveller • us
10
2026-05-28 • via Nuitee
S
Sandrea • solo_traveller • us
10
Best stay
Pros:

The location, staff,cleanliness, FOOD,especially food and beverage staff, Nick,Monique, Bryan and the team leader not remembering his name, professionalism top tier, see you soon again.

Cons:

My stay was too short

2026-05-28 • via Nuitee
H
Heysoll • family_with_children • pe
10
2026-05-13 • via Nuitee
P
Parris • couple • gb
8
Staff were tremendous. Food was yummy. Bed and balcony lush!
Pros:

All the staff were super friendly and helpful. The breakfast was yummy with a professional service. The catering manager is a legend, he organised something special for our honeymoon, we were delighted. Our superior king room had a lovely balcony, bed was really comfy and the bathroom was nice. Location was ideal. The sitting area near the bar was very nice. The taxi driver who served the hotel was a nice dude too. Would defo recommend.

Cons:

Our bathroom door didn’t shut properly, wasn’t a big deal to us but should be fixed
The first few days we arrived the pool wasn’t setup or cleaned but by mid stay it was organised better
Although the breakfast was really good, I’d have liked some different options like local fruits

2026-05-10 • via Nuitee
C
Cassandra • solo_traveller • us
9
Pros:

This hotel is under new management, been modernized, and the whole vibe has been elevated!!

Cons:

There was nothing I didnt like.

2026-05-07 • via Nuitee
K
Kathy • solo_traveller • gb
10
Clean Friendly and Comfortable
Pros:

Clean, Modern, Friendly Hotel. In a convenient and accessible location. Staff were very friendly and helpful for all our needs. Breakfast was lovely and relaxing which includes a daily variation of local Jamaican dishes or Continental. Cooked to order and enjoyable everytime. Its the attention to detail that stood out for me. Staff checking in on you, Staff always on site keeping the premises clean and tidy. Rooms were spacious and kept cool during hot periods. Beds were comfortable 😌.

Cons:

I really couldn't find any issues.

2026-05-06 • via Nuitee
M
Marcela • solo_traveller • ar
10
2026-05-04 • via Nuitee
F
Franz • couple • de
5
Kann man machen muss man aber nicht ;o/
Pros:

Die Lage war gut. Das Zimmer war Ok hat aber stark nach desinfektion gerochen.

Cons:

Das weibliche personal Kompetent aber sehr unfreundlich. 4 Stunden kein Wasser auf dem Zimmer. Toilette sollte man da besser lassen. Keine Info wann das Wasser wiederkommt. Pool in der renovierung wie das Poolhaus zum umziehen auch.
Frühstück geht so.

2026-05-03 • via Nuitee