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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Indoor pool
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Sun loungers or beach chairs
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located just minutes away from the San Antonio International Airport, the Hilton Garden Inn San Antonio Airport offers easy access to area attractions such as North Star Mall, San Antonio Riverwalk, the Alamo, and SeaWorld.
Modern Amenities
The hotel provides spacious accommodations equipped with convenient amenities like refrigerators and microwaves. Guests can also take advantage of the on-site fitness center and swimming pool during their stay.
Complimentary Offerings
Enjoy free wireless internet access throughout the property and make use of the convenience store for any last-minute needs. Book your stay now at the Hilton Garden Inn San Antonio Airport for a comfortable and convenient experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
It was quiet.
Vegan style breakfast -- not my forte, Elevator didn't work. Shower handle was broke. Had to step over an 19 inch high wall to get into the shower. Should have been a stool there to help. I almost fell.
Staff walked in without knocking; was in bed and startled me. Then continued even when I asked who they were. Also no working elevators. Room pricing not worth it. Sadly I thought I chose a previous location nearby. Was not impressed.
Location
No elevator and we were on the 4th floor. In acceptable. Has a bad smell.
Best breakfast ever. Nice chef
Michael Alvarez
I think this hotel may have changed management and/or ownership. This was my first time staying here and I was with people who had previously been here the year before and said the conditions were not what we experienced this time. The hotel was in very poor conditions. Water leaks in various places that you could tell are not new leaks, there were dead roaches in the lobby and other areas. I personally did not see any in my room. Obviously doesn’t mean there could have been some if they are found in other places at the hotel. Both elevators were not working so anyone not on the first floor had to take the stairs. I was on the 2nd floor. Ice machines were out of service. They were understaffed as well. Room conditions were fair. The bathroom needs some TLC and the carpet I would not recommend you being barefoot on. It needs to be changed. Lots of cracks were seen as well all over the place including my room. Old rusty trash cans in room and public areas too. My whole point on this is for this to be a Hilton hotel it most definitely is not to Hilton standards. I primarily stay in Hilton hotels being a member for years and I travel a lot. In my opinion this place needs to be inspected. The staff I interacted with were friendly and helpful. My complaint is the condition of the hotel.
Booked in advance. Arrived at 3pm. Air conditioner not working. Both elevators were not working. Explained at check in desk wire is handicapped and cannot climb stairs. Told front desk clerk this and that she couldn't get to upper room and we could not stay. Told them because the elevator was not working we would have to go elsewhere. I asked if I would be charged for the room and was assured no. The next day they billed my credit card for 2 nights. Will never stay at a Hilton property again.
Grade Zero
The air conditioner had an awful smell coming from the Union the dome light was out in my bathroom that elevated was broken and I had a heavy suitcase to carry upstairs and I was told if you want to have breakfast it have to be prepaid for with your reservation that was awful, and my light on the bed left side did not have a bulb in it
Não gostei
Chef Michael made excellent omelettes! I highly recommend the breakfast.
It was reasonable and clean. Staff was helpful and friendly
No towels kept in room and elevator was down and the common area was Hot and breakfast isn’t free. Other than that it was a good stay
Mike the chef was helpful and the food was delicious.
Best breakfast I've had in a long time. Plus the chef was friendly and helpful. Place was very clean. I enjoyed it.
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