Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Excellent spa
Cons:
No on-site parking
Dirty sofa bed
Some additional charges

Categories

Cleanliness
8.54
Some guests reported that cleanliness was an issue, particularly with the sofa bed feeling dirty.
Service
9.99
Overall service was praised as warm, friendly, and efficient, although one negative experience was noted with valet service.
Location
10
The hotel is well-located, ideal for exploring the beautiful Pueblo Mágico.
Room Quality
8.5
Room quality was mentioned with comfort issues regarding bed firmness and cleanliness of sofa beds.
Amenities
9.53
The spa was highlighted as a top feature, and overall amenities were well-received.
Value for Money
8.99
Some guests felt the hotel was a bit pricey, but overall value was considered good.
Food and Beverage
8.54
There was no specific mention of food quality, which is standard quality for this hotel tier.
Overall Experience
9.53
Guests expressed satisfaction with their experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:54

Property Description

Luxurious 5-Star Accommodation
Experience the epitome of luxury at Casa San Miguel Hotel Boutique y Spa in Zacatlán. Indulge in our exquisite terrace, restaurant, and bar, offering a perfect blend of relaxation and entertainment.

Top-Notch Amenities
Enjoy impeccable service with room service, a 24-hour front desk, and complimentary WiFi. Explore the area hassle-free with our tour desk and convenient luggage storage options.

Elegant Rooms with Modern Comforts
Relax in air-conditioned rooms equipped with premium amenities such as a coffee machine, flat-screen TV, and a safety deposit box. Unwind in a private bathroom with a refreshing shower, complete with plush towels and cozy bed linen.

Embark on a luxurious getaway at Casa San Miguel Hotel Boutique y Spa - your haven of sophistication and comfort.

Important information:

When traveling with pets, please note that only one pet under 40 kilos is allowed, An extra charge of 700 MXN per pet, per night will be applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.2
Based on 117 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.53
C
Carlos Goodman • solo_traveller • mx
10
2026-07-03 • via Nuitee
O
Osvaldo Emmanuel • solo_traveller • mx
10
Pros:

El hotel esta muy céntrico linpio y cómodo

2026-07-01 • via Nuitee
J
Jose Arturo • couple • mx
10
una estancia inmejorable con gran confort
Pros:

La ubicación del hotel es inigualable ya que se encuentra a una sola cuadra del centro de Zacatlan, la atención del personal siempre fue muy buena y lo mejor es que me dejaron parquear mi motocicleta en la entrada del Lobby y eso no tiene precio

Cons:

Un poco el sauna ya que no es de los que tiene uno que echar agua para la humedad

2026-06-29 • via Nuitee
G
Guillermo • solo_traveller • mx
9
2026-06-01 • via Nuitee
J
Jeny • solo_traveller • mx
10
Pros:

El personal muy amable y las instalaciones con buen tamaño, muy limpias

Cons:

Que no tenis estacionamiento

2026-05-29 • via Nuitee
E
Ernesto • solo_traveller • mx
9
Pros:

El temazcal y los servicios de spa, están excelente

Cons:

El estacionamiento del Aurrerá que está a aún lado

2026-05-25 • via Nuitee
S
Sebastian • solo_traveller • mx
10
Pros:

excelente unicacion y servicio

Cons:

todo excelente

2026-05-24 • via Nuitee
E
Emilio Victorino • couple • mx
10
Comoda y placentera
Pros:

Muy comoda la habitación

Cons:

La televisión nos costó trabajo poderla activar.

2026-04-22 • via Nuitee
J
James • couple • us
10
2026-04-10 • via Nuitee
R
Rafael Alejandro • couple • mx
10
2026-03-09 • via Nuitee
G
Gasca • couple • mx
9
2026-02-11 • via Nuitee
M
MARTHA • solo_traveller • mx
10
Excelente Ubicación
Pros:

Habitacion limpia y grande

Cons:

Nunca supe donde estaba el estacionamiento

2026-01-30 • via Nuitee
V
Verónica • family_with_children • mx
9
2026-01-03 • via Nuitee
J
Juan Jose • couple • mx
10
Una escapada fantástica¡ para descansar mental, emocional y físicamente.
Pros:

La atención del persanal es excepcional. cálida. amigable y muy eficiente. El Hotel es muy bonito, de buen gusto y muy cómodo. El clima de montaña puede ser una desventaja pero tienen todo considerado, hay calefacción en los espacios abiertos y clima en las habitaciones, pr lo que no lo sufres y hasta lo disfrutas. Nos encantó el Spa, las terapéutas son de clase mundial. Lo recondemamos 100% a las parejas para hacer su visita mas completa.

Cons:

No encontramos nada que no nos haya gustado.

2025-12-15 • via Nuitee
A
Antonio • couple • mx
7
Pros:

La ubicación es muy buena

Cons:

No tienen estacionamiento en el lugar y además lo cobran aparte, el sauna no funciona

2025-12-03 • via Nuitee
A
Aldo • family_with_children • mx
10
EXCELENTE HOSPEDAJE
Pros:

EXCELENTE HOTEL, MUY BONITO, CÓMODO Y EXCELENTE ATENCIÓN DEL PERSONAL.

2025-11-21 • via Nuitee
J
Jag • couple • mx
6
Average
Pros:

Average

Cons:

Average

2025-11-18 • via Nuitee
J
Jorge Christian • family_with_children
10
Pros:

Buena opción.

2025-09-18 • via Nuitee
J
JOSE ANTONIO • partner
10
Pros:

Situada en el corazón de Zacatlán de la Manzanas, ideal para conocer este bello Pueblo Mágico

2025-09-17 • via Nuitee
E
eduardo • partner
8
Pros:

El Spa es lo mejor

2025-09-01 • via Nuitee