TownePlace Suites by Marriott New York Long Island City

Hotels
TownePlace Suites by Marriott
9 (1041 reviews)
38-42 11th Street , Queens , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to metro
Good room quality
Cons:
Breakfast variety
Safety concerns in the area

Categories

Cleanliness
8.39
Generally clean, but some reviews mentioned areas that could improve.
Service
9.86
Staff are consistently described as friendly and helpful.
Location
8.4
Near subway but some reviews questioned safety.
Room Quality
9.35
Rooms are comfortable and well-maintained.
Amenities
8.88
Good amenities including breakfast, but some noted limitations in space.
Value for Money
9.34
Good price to quality ratio mentioned in several reviews.
Food and Beverage
8.39
Breakfast variety was seen as lacking by multiple guests.
Overall Experience
9.36
Overall satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Central Location in Queens
Located in the heart of Queens, TownePlace Suites by Marriott New York Long Island City offers a convenient stay for guests looking to explore the vibrant city of New York.

Modern Amenities
Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a shared lounge during your stay. Start your day right with a buffet, continental, or American breakfast served daily at the property.

Relaxing Terrace
Unwind and take in the city views at the hotel's terrace, perfect for a peaceful retreat after a day of sightseeing.

Experience comfort and convenience at TownePlace Suites by Marriott New York Long Island City - book your stay now for a memorable visit to the Big Apple!

Important information:

Please note, parking is available during the following times: 7am to 10pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 1041 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
A
Alex Nicolescu couple ro
10
2026-07-24 via Nuitee
C
Carolina family_with_children ar
8
2026-07-23 via Nuitee
B
bernywag solo_traveller fr
10
Pros:

Roof top super la nuit
Breakfest tres bien

Cons:

Quartier pas rassurant surtout le soir
Personnel du breakfest parle tres fort et on mis le son d'un film assez fort
Matelas trop mou à mon gout

2026-07-22 via Nuitee
V
Victor couple be
8
2026-07-21 via Nuitee
R
Rustalina couple us
8
Отличный отель, 3 остановки метро до Центральногт Парка
Pros:

Хороший, чистый номер. Приятный персонал. Прекрасный вид с крыши. Отель в хорошем состоянии, честно заслуженные 3 звезды! Метро в 5-10 минутах ходьбы от отеля.

Cons:

Завтрак не понравился, нет ни овощей свежих, ни фруктов, ни здоровой еды для людей , которые привыкли есть хорошую еду, к сожалению. Было бы здорово, чтобы был более большой выбор горячих блюд. Завтракали вне отеля.
Район, в котором находится отель выглядит очень небезопасным и грязным.

2026-07-21 via Nuitee
J
José Rodrigo solo_traveller co
10
Agradable
Pros:

Cómodo

Cons:

Que todos los días no hacen aseo

2026-07-20 via Nuitee
E
edison Fabian family_with_children co
10
Excelente Hotel
Pros:

El desayuno y la atencion

2026-07-20 via Nuitee
P
Priyanka couple us
9
2026-07-19 via Nuitee
R
ROCCO extended_group it
7
2026-07-16 via Nuitee
B
B solo_traveller de
7
2026-07-14 via Nuitee
A
antoine family_with_children fr
10
Bon compromis pour visiter NYC sans se ruiner en frais de nuitée en période de coupe de monde
Pros:

Propreté et modernité de l'hôtel.

Cons:

L'hôtel était super, par contre l'environnement stricte surtout pour se rendre à la station de métro la plus proche , on a un sentiment d'insécurité à cause de nombreuses personnes squattant les trottoirs pour fumer du cannabis et autres substances peut être. Par contre il faut savoir que ses personnes ne nous ont jamais abordés. Par contre on est à quelques stations du centre de manhattan en ligne directe métro M ou F (les weekend).

2026-07-14 via Nuitee
Z
ZDENĚK family_with_children cz
7
Pros:

Kousek od centra

Cons:

Okolí hotelu

2026-07-12 via Nuitee
P
Peters solo_traveller us
10
2026-07-12 via Nuitee
C
Corinne solo_traveller fr
10
Pros:

Emplacement, propreté

Cons:

Problème de serrure

2026-07-11 via Nuitee
P
Paulo family_with_children us
10
2026-07-09 via Nuitee
A
azimian couple us
4
Pros:

Staff was nice

Cons:

Neighborhood

2026-07-06 via Nuitee
V
Vinicius family_with_children us
9
2026-07-06 via Nuitee
A
Antonio family_with_children es
9
Hotel cómodo y bien comunicado
Pros:

Habitaciones muy cómodas, personal muy amable y atento. Buena ubicación: solamente dos paradas en metro de Manhattan. El desayuno estaba bastante apañado, el personal que lo gestionaba fue muy atento.

Cons:

Aunque la ubicación es excelente y permite llegar rápidamente a Manhattan, el ambiente del barrio nos generó cierta incomodidad, especialmente por las noches. En varias ocasiones había grupos de personas en la calle o alrededor de algunos comercios y presenciamos alguna discusión en la vía pública. No tuvimos ningún incidente durante nuestra estancia, pero creemos que es un aspecto a tener en cuenta para familias con niños. Es el único punto negativo que encontramos del hotel.

2026-07-04 via Nuitee
C
Cathy family_with_children ie
10
2026-07-03 via Nuitee
V
Vinicius family_with_children us
8
2026-07-03 via Nuitee