Mercure Hotel Hamm

Hotels
•
Mercure
8 (2900 reviews)
Neue Bahnhofsstraße 3 , Hamm , DE
+49 2381 91920

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Convenient location
Cons:
Cleanliness issues
Aging facilities
Overpriced for the quality

Categories

Cleanliness
7.08
Some reviews mentioned that rooms were not 100% clean and had unpleasant odors.
Service
9.05
Many guests praised the professionalism and friendliness of the staff.
Location
8.59
Multiple reviews highlighted the hotel's convenient location near the train station.
Room Quality
8.04
Rooms were generally spacious and comfortable, though some mentioned issues with old fixtures.
Amenities
7.57
Amenities were noted as lacking in some areas, such as missing refrigerators in rooms.
Value for Money
7.53
Some reviews indicated that prices were high compared to the amenities offered, making it feel overpriced.
Food and Beverage
8.08
Breakfast was frequently praised, but there were concerns about some food freshness.
Overall Experience
8.05
Overall, guests expressed satisfaction with their stay, though there were mixed feelings about certain complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:54

Property Description

Luxurious Accommodation
The 4-star Mercure Hamm offers air-conditioned rooms with modern amenities, including flat-screen TVs and tea/coffee facilities. Relax in style and comfort during your stay.

Wellness and Dining Options
Indulge in relaxation at the hotel's sauna and massage service, or unwind in the large conservatory. Enjoy a culinary journey with international cuisine served all day at the restaurant and café, complemented by a selection of German beer and fine wines at the bar.

Convenient Location
Situated next to the pedestrian zone and close to Hamm Train Station, the Mercure Hamm provides easy access for guests. With the A2 motorway just 6 km away and an underground garage on-site, convenience is key during your stay.

Experience luxury, relaxation, and convenience at Mercure Hamm - book your stay now!

Important information:

Please call the hotel in advance if expecting to arrive after 6 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FMO

Location

Guest Reviews

8
Based on 2900 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
M
Mark Lowe • extended_group • gb
10
Always greeted by a welcoming team. Have stayed before and will again.
2026-09-19 • via Nuitee
H
Hani • extended_group • il
10
Praktisch und bequem
2026-09-19 • via Nuitee
G
G. Igelbrink • solo_traveller • de
9
Hat alles, was man braucht
Pros:

Lage, Preis-Leistung inkl. Parkplatz und sehr gutem Frühstück angemessen.

2026-09-19 • via Nuitee
T
Tanja • solo_traveller • de
8
Pros:

Das Zimmer war geräumig und sauber. Das Personal durchweg freundlich und hilfsbereit.

2026-09-19 • via Nuitee
K
Karsten • couple • de
7
Pros:

Sehr nettes Personal in allen Bereichen, zentrale Lage, sehr sauber

Cons:

Die Zimmer hatten keinen Kühlschrank und keinen Safe, sonst alles gut im Zimmer. Das Frühstück fand ich für die vergebene Hotelkategorie etwas unterdurchschnittlich

2026-09-18 • via Nuitee
B
Burkhard • solo_traveller • de
8
2026-09-17 • via Nuitee
S
Stefan • solo_traveller • de
10
Pros:

Sehr Freundliches Personal und schönes Ambiente

2026-09-16 • via Nuitee
M
Marcel • solo_traveller • de
10
Wenn ich in der Nähe bin immer wieder in dieses Hotel
Pros:

Frühstück sehr reichhaltig und sehr gut.
Zimmer super toll eingerichtet.
Lage des Hotels optimal.

Cons:

Es war schade, dass Sonntags Bar und Restaurant geschlossen hatte

2026-09-15 • via Nuitee
P
Przybył • solo_traveller • pl
10
Pros:

Lokalizacja hotelu jest świetna.
Pościel pachnąca i bardzo wygodne łóżko.

Cons:

Drobne usterki w pokoju. Skrzypiące drzwi do łazienki. Niedokładne sprzątanie pokoju.

2026-09-15 • via Nuitee
G
Guldhammer • solo_traveller • dk
8
2026-09-14 • via Nuitee
O
Ormblom • solo_traveller • se
8
Trevligt
Pros:

Läget och trevligt!

Cons:

Det är varm på rummet och det är ingen ac!

2026-09-14 • via Nuitee
V
Viktoriia • couple • de
10
2026-09-14 • via Nuitee
M
Melissa • couple • gb
6
Great location for the reptile show
Pros:

Great location for us attending the reptile show . Breakfast is great lots of choice . Friendly staff

Cons:

The property could do with modernisation rooms are in need of a face lift

2026-09-14 • via Nuitee
I
Imhof • couple • ch
8
Pros:

Freundliches Personal, sehr zuvorkommend.

Cons:

Badezimmer war nicht sauber, Schimmlige Fugen und unter der Badewanne offene Fuge -> unhygienisch
Teppichboden im Zimmer.
Während Messen sehr teuer.
Sauna war leider auch nur lauwarm.

2026-09-14 • via Nuitee
L
Luca • solo_traveller • it
10
2026-09-12 • via Nuitee
A
Adriana • solo_traveller • ro
10
Pros:

Everything was excellent!

2026-09-10 • via Nuitee
F
Frank • solo_traveller • de
8
2026-09-10 • via Nuitee
M
Mahalingham • extended_group • gb
7
N/a
Pros:

Good

Cons:

Good

2026-09-09 • via Nuitee
M
Marie • couple • de
10
2026-09-06 • via Nuitee
J
Jorunn Mo • couple • no
10
2026-09-05 • via Nuitee