Wingate by Wyndham Williamsburg

Hotels
•
Wingate by Wyndham
7.7 (1589 reviews)
2007 Richmond Rd. , Williamsburg , US
+1 757-808-6040

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location (close to attractions and downtown)
Comfortable beds
Friendly/helpful staff (several mentions of good service, Maurice named)
Breakfast and coffee available and generally satisfactory
Clean rooms reported by multiple guests
Cons:
Cleanliness issues reported (cockroach, hair, dirty tub, musty/mildew/wet odors)
Noise problems (thin walls, train, landscaping noise, screaming baby, other guests)
Mixed value — some guests found it overpriced
Limited/closed amenities at times (pool hours, broken coffee machine, phone not working)
Occasional unprofessional handling of complaints

Categories

Cleanliness
5.3
Multiple reviews report cleanliness problems (hair in shower, dirty tub, visible bugs/cockroach, musty/mildew/wet odors, cigarette-smelling towels) so overall cleanliness is noticeably below average.
Service
8.4
Service is generally positive — several guests praised helpful/front-desk staff (Maurice called out by name) and timely room servicing — though at least one guest reported an unprofessional manager response in a pest complaint.
Location
9.1
Location is consistently praised (close to Busch Gardens, downtown and restaurants, easy access); location is a strong positive in many reviews.
Room Quality
7.8
Beds are frequently described as comfortable and rooms are often called clean, but issues include thin walls, limited storage (no closet), slow sink, poor TV, and occasional odors — overall slightly above average.
Amenities
8
Breakfast and coffee machine receive positive mentions and rooms are sanitized, but guests requested more breakfast options and reported the pool/coffee/train/phone issues; amenities are good but not flawless.
Value for Money
6.9
Mixed perceptions on value: several guests found the hotel affordable and a good deal, while others called it massively overpriced for the issues experienced, resulting in below-average value.
Food and Beverage
8.1
Breakfast is described as small but adequate (cereal, waffles, muffins, fruit); guests suggested adding items like bacon, grits, or biscuits & gravy — generally positive but limited.
Overall Experience
8
Overall stays are generally positive for many guests (clean rooms, comfortable beds, good location, helpful staff) though a minority had serious issues (pest, unprofessional response, odors). The net experience is slightly above the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located near popular attractions and historic sites, enjoy easy access to America's Historic Triangle and major theme parks.

Amenities Galore
Relax in the indoor heated pool, savor a complimentary hot breakfast, and take advantage of free Wi-Fi – perfect for both leisure and business guests.

Colonial Charm
With traditionally furnished rooms featuring modern amenities, experience a stress-free stay with colonial touches in each detail.

Book now to experience the perfect blend of history, comfort, and convenience at Wingate by Wyndham Williamsburg!

Important information:

Please note that guests be 21 years of age or older to check in without a parent or guardian unless they are traveling with military orders.

Please note this property pre-authorizes credit cards. Prepaid cards are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

7.7
Based on 1589 reviews
Cleanliness: 5.3
Service: 8.4
Location: 9.1
Room Quality: 7.8
Amenities: 8
Value for Money: 6.9
Food and Beverage: 8.1
Overall Experience: 8
K
Kristy • family_with_children • us
10
2026-10-29 • via Nuitee
L
Linda • solo_traveller • us
7
It was a very nice stay for the cost.
Pros:

The location of the hotel is great! My bed was very comfortable.

Cons:

The bathroom tub was not as clean as I would have liked it to be.

2026-10-29 • via Nuitee
K
Kayla • couple • us
5
It was okay. Not worth the money.
Pros:

Room was nice. Location was nice.

Cons:

Landscaping outside our window at 7 AM on a Saturday morning. Screaming baby beside us in another room. Walls are incredibly thin, could hear other guests having a conversation in the next room. Phone did not work in room.

2026-10-29 • via Nuitee
C
Cody • family_with_children • us
10
10/10 recommended
Pros:

Upon arrival it was the fastest, easiest, and nicest check in I've been to since coming to Williamsburg once a year for the past 3 years. The room was clean. We checked for bugs, hair, food, mold, etc. nothing that should be cleaned was found. The breakfast was small but it was enough. Cereal, waffles, muffins, toast, fruit etc. The room was always cleaned by the time we'd get back. With everything how we left it. (If we had stuff on the bed it was left alone, but other things were taken care of. Towels and trash). Overall 10/10 would recommend!

Cons:

Nothing.

2026-10-28 • via Nuitee
R
REEVES • family_with_children • us
10
2026-10-28 • via Nuitee
V
Vivian • solo_traveller • us
7
Pros:

The beds

Cons:

It has a wet oder in the hallway

2026-10-28 • via Nuitee
J
Jayden • couple • us
5
2026-10-28 • via Nuitee
G
Gina • family_with_children • us
9
Worked great for our trip
Pros:

location, room, sanitized facility

Cons:

Add some new items to breakfast like bacon, biscuits & gravy

2026-10-28 • via Nuitee
B
Bobbi • couple • us
8
2026-10-27 • via Nuitee
A
Amanda • family_with_children • us
10
2026-10-27 • via Nuitee
A
Anastasia • family_with_children • us
8
2026-10-26 • via Nuitee
K
Katherine • family_with_children • us
10
Very comfortable
Pros:

There was two problems but not big the sink spicketot in the bathroom for the sink was the water came out very slow and the towels for some reason smelled like cigarettes but I would come back again I felt safe there it was nice it was clean I couldn't those were the only two things wrong

2026-10-26 • via Nuitee
J
Jordan • couple • us
4
Pros:

Staff was kind and helpful. However it was MASSIVELY overpriced. Hair in shower, musty smell, horrible TV. Things you would expect of a 2-star hotel but it was twice the price!

2026-10-26 • via Nuitee
G
Gary • family_with_children • us
7
Pros:

Loved the location and the bed was comfortable. Also liked the fact that breakfast was available

Cons:

Staff was not very friendly. Not rude but not engaging at all. The floor we stayed on had kind of a mildew smell. Breakfast was good but maybe consider adding grits and some fruit bars

2026-10-26 • via Nuitee
S
Sandra M • extended_group • us
10
My stay was excellent. I would stay there again.
Pros:

Breakfast was good. Room was clean and I slept like a baby in the bed. My stay was excellent. I can't think of anything else to say except I was more then satisfied with the room.

Cons:

No Closet and had to get coat hangers from front desk to hang clothes. The three hooks on the wall in the room would not have been enough if I was staying longer.

2026-10-26 • via Nuitee
A
Ashli • family_with_children • us
10
Exceptional
Pros:

Clean

Cons:

Busy

2026-10-25 • via Nuitee
A
Ashli • family_with_children • us
10
Exceptional
Pros:

Clean

Cons:

Busy

2026-10-25 • via Nuitee
H
hendrikus • solo_traveller • nl
9
Heerlijke 3 nachten
Pros:

Dichtbij heerlijke restaurants en downtown is niet ver weg. Goede matrassen ook en omgeving is heel rustig. Prijs technisch ook super

2026-10-25 • via Nuitee
C
Christie • family_with_children • us
8
Pros:

beds were comfortable

Cons:

train and coffee machine wasn't working in the am and I could of sworn on the website it said pool was 24hrs and it closed at 10 so my family was unable to utilize

2026-10-25 • via Nuitee
K
Kristin • solo_traveller • us
8
Comfortable, clean and affordable
Pros:

4the time staying here — great location, friendly staff, clean comfortable rooms, excellent coffee machine!!!

Cons:

Nothing comes to mind

2026-10-24 • via Nuitee