Radisson Blu Hotel, London Bond Street

Hotels
•
Radisson Blu
8 (4962 reviews)
350 Oxford Street , London , gb
+44 20 7629 7474

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced for services

Categories

Cleanliness
5.96
Numerous complaints about cleanliness, including dirty bathrooms and overall poor condition of rooms.
Service
8.93
Some reviews mention friendly and helpful staff, but also negative comments regarding management.
Location
9.97
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
7.42
Rooms have been described as nice but numerous issues like broken thermostats and plumbing problems.
Amenities
7.95
Basic amenities with some specific complaints about breakfast and available facilities.
Value for Money
7.41
Several comments suggest that the hotel is overpriced given the facilities and services provided.
Food and Beverage
7.96
Breakfast mentioned as acceptable, but not extensive; issues with coffee quality noted.
Overall Experience
8.43
Overall mixed experience; great location but many mentioned issues contribute to a lower rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Accommodations
The Radisson Blu Edwardian, Bond Street offers 149 contemporary bedrooms and suites featuring handcrafted Vispring beds and luxury bathroom amenities, ensuring a comfortable and indulgent stay.

Convenient Location
Situated in central London, guests have easy access to exclusive boutiques on New Bond Street, renowned art galleries, famous department stores, and iconic landmarks like Hyde Park. The hotel's proximity to Bond Street station provides convenient transportation options to Canary Wharf and Heathrow Airport.

Elegant Dining and Relaxation
Indulge in Italian cuisine and a selection of aperitivi at the sophisticated Bond St. Lounge Bar, or savor a British afternoon tea with a twist in the charming Bond St. Tea Rooms. The refurbished lobby and first floors offer additional spaces to unwind and socialize during your stay.

To experience luxury in the heart of London, book your stay at Radisson Blu Edwardian, Bond Street today.

Important information:

Please note that payment is required upon arrival in addition to the credit card for pre-authorization and any incidental charges. For prepaid bookings, the credit card used for payment must be present at check-in.

For booking made for a third party, please contact the the reservations team at the property. All images shown are designed to give guests an idea of the room type booked. Each room is unique and may vary from the actual picture shown. Please inquire with our team if you would like further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 4962 reviews
Cleanliness: 5.96
Service: 8.93
Location: 9.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.43
S
Sufyan • couple • kw
6
موقع استثنائي يحتاج اهتمام اكبر لنظافة الغرف
Pros:

الموقع استثنائي

Cons:

تنظيف الغرفة سئ جدا، لقد وجدنا تحت السرير قنينة ماء ومحارم ورقية ، ولغاية مغادرتنا الفندق لم تتحرك هذه الاشياء.

2026-08-08 • via Nuitee
C
CATALINA • extended_group • es
9
2026-08-07 • via Nuitee
T
T. Kok • solo_traveller • nl
9
Pros:

Kleine maar zeer nette kamers, locatie is echt perfect voor uitstapjes bus voor de deur metro achter het hotel. Heel veel leuke winkels en eetgelegenheden eromheen. En het personeel is zeer vriendelijk en behulpzaam. Wij komen zeker terug.

Cons:

N.v.t.

2026-08-07 • via Nuitee
H
huda • solo_traveller • sa
4
تجربة لن تتكرر ابدا
Pros:

لم يعجبني شيئ
تجربة لن تتكرر

Cons:

الموقع في منطقة مزدحمة الشحاذين والمشردين حول الاوتيل
مستويات الامان منخفضة اي احد يقدر يدخل ويصعد لاي دور "مرتين يطرق علي الباب بالليل "
المصاعد متهالكة ولها اصوات مرعبة
يفترض فيه مصاعد للنزلاء ومصاعد لزوار البار
الاوتيل صعب الوصول اليه من التاكسي لازم تسحيب شنط بالزحمة
المنطقة مزحومة وغير نظيفة

2026-08-07 • via Nuitee
L
Linda • couple • us
10
A welcoming and comfortable hotel with large rooms in a great location. Enjoyed our stay immensely and can’t thank the m
Pros:

Returned for a second stay and felt at home!

2026-08-07 • via Nuitee
P
Peter • family_with_children • ae
7
Pros:

Great location for Oxford street

Cons:

Room sizes were small

2026-08-06 • via Nuitee
S
Suzy • couple • gb
9
2026-08-06 • via Nuitee
S
SELÇUK • couple • tr
9
2026-08-06 • via Nuitee
L
Lamia • extended_group • sa
6
2026-08-05 • via Nuitee
Z
Zeynep • couple • tr
10
2026-08-05 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-08-05 • via Nuitee
B
bello • couple • ng
9
Super!
Pros:

The location and the rooms were clean and kept clean daily

Cons:

No full English breakfast

2026-08-04 • via Nuitee
R
RAJ KUMAR • extended_group • us
1
Our stay was overshadowed by rude and discriminatory treatment from front desk staff, which we would
Pros:

Nothing

Cons:

I am writing to raise a serious concern about the conduct of two front desk staff members, Yvonne and Jerian, during our stay on 31st July (Rooms 710 and 412).

The day before checkout, we informed the hotel that we would need a late checkout at 1pm due to a medical reason. Unfortunately, this information was not communicated by the night duty staff to Yvonne and Jerian on the following shift.

When we mentioned the late checkout again on our way out for breakfast that morning, Jerian responded very rudely and even said they would have us removed from the hotel. Yvonne was also present during this interaction and showed no acknowledgement or apology for how we were being spoken to, despite the situation clearly being handled poorly.

To make matters worse, when we returned to the hotel at 11:15am, we found that our room keys had already been disabled, despite it still being well before the checkout time we had discussed.

We also felt that we were treated noticeably differently from other, non-Asian guests during this interaction, which raised concerns about possible discriminatory treatment.

Given this experience, I cannot recommend this hotel to others, as the front desk staff's behaviour fell well short of the standard expected of a Radisson property.

I would appreciate a formal response addressing this incident.

2026-08-04 • via Nuitee
A
Alison • extended_group • gg
8
2026-08-04 • via Nuitee
M
mary • solo_traveller • ie
10
Pros:

Location, staff, rooms, breakfast.

Cons:

Nothing to dislike

2026-08-04 • via Nuitee
M
MaxPaulBerkeley • Family • Nottinghamshire, England
10
An excellent stay. Great value & newly renovated.
Pros:

Despite this hotel currently undergoing a full renovation my 80 year old Mum and I had a wonderful 2 night stay. All the staff, without exception were friendly and super helpful. Our room (307), a superior king size was beautiful for a 4 star hotel. Newly refurbished it was impeccably clean and had all conveniences needed. The room was large and airy with air conditioning. The breakfast room was out of action due to the renovations but breakfast was delivered promptly to our room at the time we ordered & the food was warm & well presented. Breakfast in bed was a bit of a treat! The was NO noise associated with the renovations. The location of this hotel is excellent especially for discovering the gorgeous Marylebone, Mayfair, Bond Street, Regent Street & Oxford Street areas. All in all an excellent experience and I will definitely use this hotel again in the future.

2026-08-03 • via Tripadvisor
J
Jasmin • extended_group • gb
7
Pros:

Central location & modern

Cons:

A lot if work going on, wallpaper, panelling etc & not being notified

2026-08-02 • via Nuitee
C
Christina • couple • gb
3
We feel ripped off by what we paid.
Pros:

Room was extremely small, couldn’t even open my luggage on the floor I had to carry it into the bathroom??

Cons:

Extremely expensive for what you get

2026-08-02 • via Nuitee
1
177rajkumars • Family
2
Feedback: Radisson Blu Bond Street – Front Desk Conduct
Pros:

I am writing to raise a serious concern about the conduct of two front desk staff members, Yvonne and Jerian, during our stay on 31st July (Rooms 710 and 412).

The day before checkout, we informed the hotel that we would need a late checkout at 1pm due to a medical reason. Unfortunately, this information was not communicated by the night duty staff to Yvonne and Jerian on the following shift.

When we mentioned the late checkout again on our way out for breakfast that morning, Jerian responded very rudely and even said they would have us removed from the hotel. Yvonne was also present during this interaction and showed no acknowledgement or apology for how we were being spoken to, despite the situation clearly being handled poorly.

To make matters worse, when we returned to the hotel at 11:15am, we found that our room keys had already been disabled, despite it still being well before the checkout time we had discussed.

We also felt that we were treated noticeably differently from other, non-Asian guests during this interaction, which raised concerns about possible discriminatory treatment.

Given this experience, I cannot recommend this hotel to others, as the front desk staff's behaviour fell well short of the standard expected of a Radisson property.

I would appreciate a formal response addressing this incident.

2026-08-01 • via Tripadvisor
J
Jason • couple • gb
8
Great central base for seeing the shows and tubes to everywhere.
Pros:

Nice calm environment in a busy place

Cons:

Nothing

2026-07-25 • via Nuitee