Guild Hotel Marble Arch

Hotels
•
Radisson Blu
7.2 (3424 reviews)
19-25 Granville Place, Marble Arch , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Small room sizes
Elevator issues
Noise levels

Categories

Cleanliness
6.85
Overall positive mentions of cleanliness, but some reviews mention room issues.
Service
7.82
Consistently positive comments about staff being helpful and friendly.
Location
8.35
Positive remarks about the central and accessible location.
Room Quality
6.31
Room sizes often mentioned as small and not matching expectations.
Amenities
6.84
Basic amenities met expectations but some areas for improvement noted.
Value for Money
7.3
Value perceived as fair, but some comments suggest pricing could be better.
Food and Beverage
6.85
Mixed feedback on breakfast quality and service timing.
Overall Experience
7.32
Generally positive but with notable complaints about room sizes and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:16

Property Description

Luxurious Accommodation & Amenities
Experience the epitome of luxury at The Radisson Blu Edwardian, Sussex. Adorned with fine artwork and designer furniture, our modern air-conditioned rooms offer Samsung TVs with 300 channels, Egyptian cotton linens, and marble bathrooms with premium REN toiletries.

Exquisite Dining Experience
Indulge in a culinary journey at Steak and Lobster, where the finest steak and freshest lobster are expertly prepared and served. Whether you prefer your steak straight from the grill or in a gourmet combination, our restaurant promises a memorable dining experience.

Convenient Location & Access
Situated just off Oxford Street, our award-winning 4-star hotel offers easy access to Hyde Park and premier shopping destinations. With Marble Arch Tube Station nearby and 24-hour fitness room access, your stay with us guarantees both convenience and comfort.

Book now for an unforgettable stay at The Radisson Blu Edwardian, Sussex.

Important information:

Payment for accommodations charges is required upon arrival as well as a credit card pre-authorization for incidental charges. For fully prepaid reservations, full pre-payment will be charged at the time of booking. For prepaid bookings, the credit card used for payment must be present at check-in.

For booking made for a third party, please contact the the reservations team at the property. All images shown are designed to give guests an idea of the room type booked. Each of the rooms are unique and may vary from the actual picture shown. Please inquire with the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 3424 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 6.31
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.32
D
Da Silva • solo_traveller • za
1
Staff great everything else poor
Pros:

I only liked the staff.

Cons:

There was no hot wqter. I paid for a king size room for 2 people and i got a tiny room. I have been going to this hotel for the past 20 years and this is the first time I think i won’t stay there again

2026-09-19 • via Nuitee
N
Nawaf • couple • kw
10
2026-09-19 • via Nuitee
S
Stuart • solo_traveller • gb
7
2026-09-19 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Overall Good
Pros:

Location was fantastic for what we were doing.

Cons:

Mix up with Booking.com made this seem expensive, Disappointing

2026-09-19 • via Nuitee
S
sawsan • solo_traveller • bh
1
Do not trust the sraff
Cons:

I was extremely upset and disappointed, especially after a long journey. Upon check-in, the staff member asked me to cancel my Booking.com reservation, assuring me that she would book the same room directly at a lower rate and that Booking.com would waive the cancellation fee. I followed her instructions, but just one minute later, the hotel became sold out and she could no longer provide me with a room. Her colleague then denied what had happened and refused to take responsibility. I was left without a room and had to find another hotel after a long and exhausting trip.

2026-09-18 • via Nuitee
T
Teddilina • couple • gb
8
2026-09-18 • via Nuitee
P
Paul • extended_group • nz
9
2026-09-15 • via Nuitee
A
Arturs • solo_traveller • it
7
Time well spent, almost home like.
Pros:

Great location, felt very peaceful, located just few steps away from busy Oxford street.

Quality breakfast, service and cleaness.

Interior was well done, with quality materials and also facilities.

Cons:

Just the cleness of room and bathroom.Becose it's rated with * * * *

2026-09-14 • via Nuitee
D
Duncan • couple • gb
10
2026-09-14 • via Nuitee
J
Jake • solo_traveller • gb
1
Cons:

They over booked rooms which meant, after travelling for 2 hours to get to the hotel I was told there was no space for me. They made no attempt to contact me beforehand to notify me. The reception staff found the situation funny and laughed whilst telling me that I could “stay in their sister hotel”, in Excel, over an hour cab away (which i ended up doing). They paid for the cab and the Excel hotel stay were friendly but I would never stay at the Marble Arch hotel again

2026-09-14 • via Nuitee
A
amna • extended_group • kw
8
2026-09-13 • via Nuitee
L
Layla • solo_traveller • au
10
Pros:

Super comfortable bed. Great central location. Friendly staff.

Cons:

Booked last minute so prices were a little high.

2026-09-13 • via Nuitee
K
katy • couple • gb
4
2026-09-13 • via Nuitee
N
Nettie • solo_traveller • gb
7
Some good, bad and indifferent feedback
Pros:

Location was incredible and close to the car park.

Cons:

Some old stained carpets, a breakfast tray was left outside a room, there at check in and almost 24 hours later, it was still there. Room keys locked us out of our room 1 hour earlier than it should. And restaurant mixed up the cooking of mine and my partners steaks.

2026-09-13 • via Nuitee
A
Aart • solo_traveller • nl
7
Pros:

Nice and c lean. Location is perfect, right of Oxford street. Very helpful and friendly staff.

2026-09-12 • via Nuitee
G
Gabriella • couple • mt
8
2026-09-12 • via Nuitee
S
Sahdia • extended_group • gb
10
Ideal for a short stay in central London
Pros:

Staff allowed us to checkin before 3pm, which was an added bonus! Perfect room for 3 guests and comfortable beds. Good breakfast selection.

Cons:

One lift!!!

2026-09-11 • via Nuitee
J
john • solo_traveller • gb
1
2026-09-10 • via Nuitee
Z
Zarpellon • solo_traveller • it
6
2026-09-06 • via Nuitee
A
Anne • family_with_children • fr
9
2026-09-06 • via Nuitee