Radisson Blu Hotel, London South Kensington

Hotels
•
Radisson Blu
7.3 (8198 reviews)
68-86 Cromwell Road, Kensington , London , gb
+44 20 7761 9000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Pleasant staff
Convenient location
Decent breakfast
Cons:
Dirty rooms
Old facilities
Overpriced for quality

Categories

Cleanliness
5.38
Multiple mentions of dirty rooms and unpleasant odors in reviews.
Service
8.85
Staff were consistently described as pleasant and helpful.
Location
8.39
Location is noted as convenient and close to transport.
Room Quality
6.34
Rooms were described as tired and dated.
Amenities
7.37
Amenities present but some were lacking in quality.
Value for Money
6.83
Concerns about being overpriced and not living up to expectations.
Food and Beverage
7.38
Breakfast was decent but had room for improvement.
Overall Experience
7.85
Overall experience was mixed, reflecting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:15

Property Description

Historical Charm with Modern Comforts
The Radisson Blu Edwardian, Vanderbilt, housed in a 19th-century Grade II listed building, seamlessly blends historical features with modern amenities. Just a short walk from the Natural History Museum and the Science Museum, this hotel offers a unique and convenient location for guests.

Luxurious Accommodations and Connectivity
Each room at the hotel comes equipped with complimentary bottled water, a fridge, and an online concierge service. Stay connected with complimentary high-speed Wi-Fi and enjoy access to an in-room film library for entertainment.

Culinary Delights and Nearby Attractions
Indulge in European cuisine made from locally sourced ingredients at Scoff & Banter, available for all meals. With Gloucester Road and South Kensington stations nearby, exploring London's attractions like the Royal Albert Hall and Chelsea FC's Stamford Bridge is easy for guests.

Book your stay at Radisson Blu Edwardian, Vanderbilt for a memorable experience in London!

Important information:

Please note that group bookings of more than 9 rooms are subject to different terms and conditions, including a prepaid deposit. The property will contact the guest after the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

7.3
Based on 8198 reviews
Cleanliness: 5.38
Service: 8.85
Location: 8.39
Room Quality: 6.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.85
R
Richard • family_with_children • au
7
Fine for one night.
Pros:

Great location. Staff were good and allowed us a late checkout. Close to tube station.

Cons:

‘Non smoking room’ smelled of smoke. We were upgraded to ‘deluxe’ but room was still very small & smelled.

2026-07-25 • via Nuitee
C
Caz • extended_group • gb
8
A happy stay
Pros:

12 noon check out time is great, why can't other hotels do this

2026-07-25 • via Nuitee
M
Michael • solo_traveller • de
7
2026-07-24 • via Nuitee
P
Peter • couple • gb
9
Enjoyable.
Pros:

Nice dinner. Comfortable room.

Cons:

Price was high, increased by 3100 when I had to change my dates.

2026-07-23 • via Nuitee
P
Piotr • couple • ae
7
2026-07-23 • via Nuitee
D
Diane • solo_traveller • gb
8
2026-07-23 • via Nuitee
D
Dr Asiya • solo_traveller • ng
4
I enjoyed
Pros:

Operational

2026-07-23 • via Nuitee
J
Jack • solo_traveller • gb
10
2026-07-22 • via Nuitee
A
Ahmed Raza • couple • ae
10
Excellent stay in a fantastic location with outstanding staff. I can’t wait to come back.
Pros:

The hotel is in the perfect location, making it easy to explore London. I stayed here with my friends and had a wonderful experience from start to finish. The staff were incredibly friendly, professional, and always willing to help. A special thank you to Aditi, who made my stay exceptional. I asked to change my room two different times because I wasn’t happy with my initial choices, and she patiently helped me every single time with a big smile, making sure I was completely satisfied. Her outstanding customer service truly made a difference and I loved it. I would definitely stay here again whenever I visit London next.

Cons:

The only downside was that the second lift was out of service during my stay, which sometimes caused delays. Also, the corridor doors closed very forcefully and slammed quite loudly.

2026-07-22 • via Nuitee
F
Fatemeh • solo_traveller • nl
5
2026-07-22 • via Nuitee
A
Adriana • couple • br
10
2026-07-21 • via Nuitee
S
Sandip • solo_traveller • in
10
2026-07-20 • via Nuitee
D
Della • couple • gb
10
2026-07-19 • via Nuitee
S
Suzann • family_with_children • gb
5
Over priced. Disappointing.
Pros:

Location - breakfast good. Reception staff pleasant. Bathroom ok.

Cons:

Old fashioned. Rooms were very disappointing for the price. Odd smell. Windows didnt close. No tv control. Kettle lead so short you couldnt plug in. No coffee or sugar. Room needed good clean- very dusty. duvet cover ripped. One lift for entire hotel for use by guests and staff.

2026-07-19 • via Nuitee
A
Alina • solo_traveller • gb
10
All in all, an excellent hotel that made for a great week in London!
Pros:

I really enjoyed my comfortable room along with the excellent hotel facilities, as well as proximity of fantastic locations to visit and dining restaurants. The staff were very friendly and welcoming from the moment I have arrived. The cleanliness was outstanding, my comfortable bed being just perfect to relax after long-week of Summer School teaching. Chapeau and Thank You!

Cons:

Everything met my expectations during my stay. Thank you!

2026-07-19 • via Nuitee
L
Lesley • couple • gb
8
Great location in South Kensington. Lovely staff make you feel welcome. Would return.
Pros:

Great location near tube and the Albert Hall as well as museums .
Room comfortable with air con, great in the heat.
Tea and coffee, fridge, toiletries, iron etc beds comfy .

Cons:

The bathroom. Toilet ridiculously close to the sink.
One of the lifts was broken. Other one was really small . Outside noise , not double glazed bedroom windows.

2026-07-19 • via Nuitee
W
Waddy • couple • gb
8
Very good
Pros:

No breakfast location great

Cons:

It was all good

2026-07-18 • via Nuitee
W
William • couple • gb
10
Hotel is easily accessed by tube and in a nice area with good rooms and breakfast.
Pros:

Stayed here previously so know the hotel and area and as was attending the tennis at Queens Club this made travelling to the tennis much easier. Had an issue on our first night with noise from outside air con units but hotel staff rectified this the next morning by allocating us another room which was larger and definitely much quieter. Breakfast as always was very good with plenty of hot and cold choices.

Cons:

Nothing

2026-07-18 • via Nuitee
K
KV • solo_traveller • gb
3
Very disappointing
Pros:

Single room, bed size great. Bathroom with bath tub. Staff friendly
Close to where I needed to go.

Cons:

No booklet inside the room detailing what is available, how to set up A/C etc.
A/C supposedly not working and room became very hot very quickly. I tried to call reception from the telephone in the room. It was not working. At reception, I was told the AC control was behind the TV set. A booklet in the room would have helped in finding it. Given the fact that I had to make a deposit of 50 GBP upfront before getting the room (this was undisclosed by the hotel before or during booking) meant that I didn't dare to move heavy electronics willy nilly.
No socket by the bed. Light switched under the table.
2 sockets by the door, near the floor meant that electrics were on the other side of the room relative to bed location.
Only 1 of those 2 sockets was usable.
Room telephone was not working.
Due to a medical condition, I need to sleep with my upper body at an angle. Normally in that category of hotels, you expect additional pillows in the room if needed, the choice between firm -ish and soft. I had to get to reception to ask for additional pillows. One was provided (thank you), but like the others it was extremely soft.
There was a very large gap between the floor and the bottom of the door. Not a fire door indeed!
This is supposed to be a 4-star hotel, but, to my understanding, that does not meet these standards. I had better rooms for less money lesser rated hotels!

2026-07-17 • via Nuitee
T
Tania • couple • cl
10
Pros:

Ubicación

Cons:

Nada

2026-07-17 • via Nuitee