APA Hotel Higashi Shinjuku Kabukicho Tower

Hotels
•
APA Hotels&Resorts
8.1 (26422 reviews)
Shinjuku-ku Kabukicho 2-31-12 , Tokyo , JP
+81 570-033-311

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location / close to stations
Clean / impeccable rooms noted by many guests
Onsen and spa on site
Laundry facilities available
Well soundproofed rooms (quiet)
Helpful staff in several reviews
Good shower and daily housekeeping
Cons:
Rooms very small/cramped; limited luggage space
Occasional rude or unprofessional staff reported
At least one report of poor hygiene / dirty curtain
Laundry machines sometimes occupied
Bathroom fixtures (sink) described as inconvenient

Categories

Cleanliness
8.1
Mostly reported as very clean/impeccable in multiple reviews, though one review mentioned poor hygiene and a dirty curtain; overall cleanliness is good but not uniformly perfect.
Service
7.7
Several guests praised polite, helpful and attentive staff (prompt with blankets/heaters, luggage handling), but at least one strongly negative review reported rude and unprofessional treatment, pulling the score below target.
Location
9
Consistently praised for convenient proximity to stations and easy access to Tokyo areas; multiple reviews highlight excellent location.
Room Quality
6.5
Repeated complaints about very small, cramped rooms (difficulty opening suitcases, limited circulation), occasional uncomfortable fixtures (sink) and at least one report of dirty curtains — room size and layout are the primary negatives.
Amenities
8.8
Positive mentions of onsen/spa, laundry facilities, vending machines, restaurant and good shower; amenities are well-equipped and appreciated (onsen move to main building noted).
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
8.5
Generally positive overall (cozy, enjoyed onsen, clean, convenient) but tempered by frequent comments about very small rooms and isolated strong negative reports about service/hygiene.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Prime Location in Tokyo
Situated in the heart of Tokyo, APA Hotel Higashi Shinjuku Kabukicho Tower offers a convenient stay for travelers looking to explore the vibrant city.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom. Guests can enjoy a buffet breakfast and delicious meals at the on-site restaurant offering a variety of cuisines.

Nearby Attractions
Explore nearby attractions such as Koizumi Yakumo Memorial Park and Samurai Museum, immersing yourself in the rich culture and history of Tokyo.

Book now for an unforgettable stay at APA Hotel Higashi Shinjuku Kabukicho Tower and make the most of your Tokyo adventure!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 26422 reviews
Cleanliness: 8.1
Service: 7.7
Location: 9
Room Quality: 6.5
Amenities: 8.8
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.5
P
Patricia • couple • nz
8
Overall good and cozy
Pros:

Location was great

Cons:

Small rooms

2026-10-31 • via Nuitee
C
Carlos • couple • cr
10
Excelente! Volvería a hospedarme ahí
Pros:

Muy limpio, el personal muy atento y fácil acceso

2026-10-31 • via Nuitee
N
Nadia • solo_traveller • it
10
Pros:

L'hotel è organizzato, pulitissimo, il personale è cordiale ed è stato utile avere un angolo lavanderia. Offre anche una spa che purtroppo non ho utilizzato

Cons:

La dimensione della stanza è un pò piccola ma è così dappertutto a Tokyo

2026-10-31 • via Nuitee
T
Tristan • family_with_children • fr
9
Note pour Apa Hotel Higashi
Pros:

- Possibilité de laisser les bagages avant le check in
- Possibilité de transférer les bagages a un autre hôtel
- Check out ultra rapide
- Distributeur d'eau
- emplacement proche de tout
- restaurant, distributeur et spa dans l'hôtel
- la taille de la chambre qui était vraiment suffisante (2 grosses valises + 1 valise cabine + 2 sac a dos)
- tout était présent (gel douche, shampoing et accessoires pour salle de bain)

2026-10-31 • via Nuitee
C
Caroline • couple • nl
8
Klein,
Pros:

Locatie, schone plek, elke dag schone handdoeken. Prima faciliteiten. Erg fijne douche!

Cons:

Extreem klein, al helemaal voor 2 koffers én 2 mensen.

2026-10-31 • via Nuitee
E
Erick • family_with_children • nl
7
Pros:

De ligging, en de onsen

Cons:

Personeel gaf geen goede info over een extra nacht die we wilden boeken. Via booking.com was dit geen probleem

2026-10-31 • via Nuitee
F
Fatih • extended_group • tr
1
Berbat - 惨めな - wretched - Несчастный - 可怜
Pros:

-Berbat
-惨めな
-wretched
-Несчастный
-可怜

Cons:

Terbiyesiz ve kötü çalışanlar size saygısızca davranır. Havasız ve küçük odalarda nefes alamazsınız. Kötü hijyen sebebiyle hasta olursunuz. Kötü konum sebebiyle taciz edilirsiniz.

Rude and unprofessional staff will treat you disrespectfully. You won't be able to breathe in the stuffy and cramped rooms. You'll get sick due to poor hygiene. You'll be harassed because of the poor location.

失礼でプロ意識に欠けるスタッフにぞんざいに扱われます。息苦しく狭い部屋で呼吸もままなりません。劣悪な衛生状態のため、体調を崩すでしょう。立地の悪さから、嫌がらせを受ける可能性もあります。

Грубый и непрофессиональный персонал будет относиться к вам неуважительно. Вам будет трудно дышать в душных и тесных комнатах. Вы заболеете из-за плохой гигиены. Вас будут донимать из-за неудачного расположения.

2026-10-31 • via Nuitee
O
Oceane • couple • fr
10
2026-10-31 • via Nuitee
Y
YUCHING • solo_traveller • tw
9
2026-10-31 • via Nuitee
A
Anastasiia • couple • it
3
2026-10-31 • via Nuitee
R
Rachel • solo_traveller • gb
7
2026-10-31 • via Nuitee
A
Al-mandawi • extended_group • au
7
2026-10-31 • via Nuitee
R
Rachel • solo_traveller • gb
7
2026-10-31 • via Nuitee
V
Virna • couple • it
8
Hotel dalla posizione comoda, ma non della camera
Pros:

Buona la posizione, la stanza ben insonorizzata e lo schermo dalle dimensioni extra.

Cons:

Nonostante sia comprensibile la dimensione limitata della stanza per essere a Tokyo, questa era al limite della vivibilità. Non c’era lo spazio sufficiente per aprire una valigia e una parte del letto appiccicata alla tenda (sporca) della finestra. Il lavandino del bagno non era comodo.

2026-10-31 • via Nuitee
N
Nabil • couple • fr
8
Pros:

L’hôtel est à proximité de plusieurs stations qui permettent de facilement atteindre toutes les zones de Tokyo.
Les chambres sont bien insonorisées, nous n’avons entendu aucun bruit

Cons:

Les chambres sont petites (pas possible de garder 2 valises ouvertes et de circuler dans la chambre) mais bien aménagées.
L’hôtel dispose de 3 laves linge et 3 sèches linges, mais souvent occupés

2026-10-31 • via Nuitee
A
AndreaOri • family_with_children • es
10
Pros:

La atención por parte del personal.

Cons:

El tamaño de la habitación era pequeño.

2026-10-31 • via Nuitee
E
Evelyne • solo_traveller • ca
10
Enjoyed the onsen on-site.
Pros:

Clean, impeccable business hotel. The onsen is located in the main building, but I was initially booked into another APA hotel nearby. The reception kindly moved me into the main building so I would not have to walk in my bathrobe across the Shinjuku area at night. The staff overall was very polite and helpful: my room felt cold, they brought up a blanket and a small heater.

Cons:

All good.

2026-10-31 • via Nuitee
R
Rita • couple • nz
8
Overall a nice place to stay
Pros:

Good location, clean & tidy.

Cons:

Room a bit small, prefer to deal with staff when checking in

2026-10-30 • via Nuitee
C
Corinna • couple • de
9
2026-10-30 • via Nuitee
V
Virginia • couple • es
8
Check in lento
Pros:

La ubicación

Cons:

Por más que uno haga el check in online, se hace muy larga la espera.

2026-10-30 • via Nuitee