Hotel Isabella

Hotels
•
Independent
9 (45 reviews)
Via Cocumella 12, Sant'Agnello, NA, 80065 , Sant'Agnello , IT
+39 081 010 8238

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Facilities

Free breakfast
Boat tours nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great breakfast
Nice pool
Cons:
Limited support for maintenance issues
Basic room quality

Categories

Cleanliness
9.33
The room was very clean.
Service
8.8
Friendly receptionist but limited support during issues.
Location
8.84
Centrally located, but a 20 minute walk from the town centre.
Room Quality
8.29
The room was basic and lacked amenities like complimentary water.
Amenities
9.32
Pool was well looked after and not crowded.
Value for Money
8.78
Good quality at a reasonable price.
Food and Beverage
9.33
Great quick breakfast buffet to start the day!
Overall Experience
9.3
Great stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:07

Property Description

Welcome to Hotel Isabella, a charming retreat in Sant'Agnello, where comfort meets convenience just moments from the breathtaking Gulf of Naples.

Recreational Amenities
Relax and rejuvenate with our seasonal outdoor pool, or take in the beauty of our serene garden. Whether you choose to soak in the sun or unwind with a refreshing drink at our poolside bar, your stay promises tranquility.

Comfortable Accommodations
Stay in one of our 51 air-conditioned rooms, equipped with flat-screen TVs and luxurious down comforters. Enjoy the convenience of complimentary Wi-Fi and unwind in your private bathroom stocked with complimentary toiletries.

Dining & Services
Start your day with our complimentary buffet breakfast, then grab a bite at our snack bar, or indulge in room service. Our multilingual staff and concierge services ensure all your needs are met, providing an unforgettable experience.

Book your stay at Hotel Isabella today for a relaxing getaway by the stunning coast!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to September.
  • Pool access available from 9:30 AM to 6:30 PM.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 45 reviews
Cleanliness: 9.33
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Emily • couple • au
7
Pros:

Pool was great
Room and balcony was spacious

Cons:

So many rules
Cannot hang clothes on balcony
Can’t eat outside food at pool
Pool closes at 630pm

2026-07-25 • via Nuitee
A
Annamaria • solo_traveller • fi
9
2026-07-25 • via Nuitee
N
Nathalie • family_with_children • se
9
Nöjd med renligheten och poolen
Pros:

Rent och fräscht. En fantastisk pool och alltid lediga solstolar

Cons:

Lite hård säng och trångt på rummet när man är 4 personer.

2026-07-23 • via Nuitee
M
Macarena • extended_group • cl
6
Pros:

el personal muy amoroso, las chicas del desayuno y en especial quiero darle las gracias y felicitar a Giuseppe por su trabajo y colaboración que tuvo con nosotros, muy comprometido y muy buena persona.

Cons:

mi mamá se accidentó y no contaba el hotel con silla de ruedas, tampoco se consiguieron con otro hotel. la ducha del baño se tapaba y a las habitaciones les faltaba luz, eran muy oscuras

2026-07-22 • via Nuitee
E
epgrahn • solo_traveller • se
9
2026-07-22 • via Nuitee
M
Matilda • couple • au
8
2026-07-21 • via Nuitee
M
Mari pau • family_with_children • es
8
2026-07-19 • via Nuitee
F
Federico • extended_group • ca
9
2026-07-18 • via Nuitee
J
Jil • solo_traveller • gb
10
Good hotel choice
Pros:

Lovely clean hotel. Staff very friendly and helpful. Special mention to Tania in the restaurant who took good care of my gluten free diet.
The housekeeping staff were excellent and were very obliging to making up the sofa bed.for me.

Cons:

Room walls quite thin so noisy at times. Room was small with no cupboards or drawers.

2026-07-18 • via Nuitee
A
Agayeva • extended_group • az
10
2026-07-16 • via Nuitee
B
Bordea • couple • ro
10
2026-07-15 • via Nuitee
C
Charlotte • couple • gb
6
Loved Sorrento and the location was great - felt safe. Staff could have been more accodating/welcoming.
Pros:

- Always returned to super clean room
- Location was a nice walk away from the busy part
- Wasn’t super busy so always got a spot at the pool
- Attentive to help with transfers

Cons:

- Woken up in the mornings with loud radios in the corridors (seemed to be the cleaners)
- Facilities felt very limited for a 4* hotel
- No bar at the pool and very little attention when at pool for food/drinks
- No kettle in room for coffee/tea in the mornings
- Breakfast finished at 9:30

2026-07-14 • via Nuitee
I
Ian • couple • ie
9
Perfect. Will return.
Pros:

It was a great place to stay. Very friendly and clean

Cons:

Nothing

2026-07-14 • via Nuitee
G
Gabriella • solo_traveller • hu
10
Pros:

The staff was extremely kind and friendly; they took care of all our needs.

Cons:

-

2026-07-09 • via Nuitee
F
Fernando • couple • pt
8
2026-07-08 • via Nuitee
L
Line J • solo_traveller • no
9
2026-07-07 • via Nuitee
Y
Yarden • solo_traveller • il
10
2026-07-06 • via Nuitee
L
Lucia Cunningham • solo_traveller • za
9
Pros:

Staff were so friendly, rooms are a comfortable size.

Cons:

No shuttle services to and from hotel. Pool times are limited 9h30 till 18h30. Breakfast was a limited choice.

2026-07-06 • via Nuitee
W
Walter • solo_traveller • us
10
Perfect Visit
Pros:

Breakfast was complete with sweet and savory options and attentive service. I drink a lot of espresso at breakfast and never went without.

The location was quiet, with easy access to sant agnello beach clubs and via Roma. 15 minutes to the city center.

Hotel staff was friendly and answered my questions readily. The pool was a perfect spot to cool off and socialize after a day of adventures, before heading into the sorrento nightlife. Everything I needed and wanted— Gratzie Mille!

2026-07-05 • via Nuitee
S
Serkan • solo_traveller • tr
9
Pros:

Küçük havuz çocuklar için kurtarıcı oluyor. Geceleri vardiyada resepsiyonist gunduzleri havuzda güvenlik olarak çalışan arkadaş çok yardımcı oldu. Sabah kahvaltısıni hazırlayan şef ve eşi hanımefendi çok güzel bir kahvaltı hazırlıyorlar. La Marinella plajı da bu tesisa çok yakın ve süper bir deniz deneyimi sunuyor.

2026-07-01 • via Nuitee