Cartwright Hotel Union Square - BW Premier Collection

Hotels
•
BW Premier Collection
7.9 (1396 reviews)
524 Sutter Street , San Francisco , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness of the hotel
Cons:
Some room maintenance issues
No breakfast service

Categories

Cleanliness
7.98
Clean and well-maintained as highlighted in various reviews.
Service
8.45
Staff members received positive feedback for being helpful and welcoming.
Location
8.49
Conveniently situated close to key attractions, praised by multiple guests.
Room Quality
7.44
Mixed feedback on room quality; some guests noted old rooms requiring maintenance.
Amenities
7.97
Adequate amenities provided, including coffee machines and essentials.
Value for Money
7.93
Good pricing mentioned by guests, generally seen as fair value.
Food and Beverage
6.98
Limited service as breakfast not provided, but convenient nearby options available.
Overall Experience
7.95
Overall positive experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:16

Property Description

Convenient Location near Union Square
Discover The Cartwright Hotel, Union Square BW Premier Collection, just a stone's throw away from the bustling Union Square in San Francisco. Enjoy the vibrant surroundings and easy access to the city's attractions.

Charming and Well-Equipped Rooms
Experience comfort and convenience in our guest rooms, each featuring modern amenities such as a flat-screen TV, CD player, and a coffee machine. The cozy ambiance with dark wood furniture adds a touch of elegance to your stay.

Business Centre and Relaxing Lobby
Take advantage of complimentary access to our well-equipped business centre with computers and a printer. Unwind in the inviting lobby with a fireplace and flat-screen TV, perfect for both work and relaxation.

Book your stay at The Cartwright Hotel, Union Square BW Premier Collection for a memorable San Francisco experience.

Important information:

Credit card used for pre-payment must be presented at the time of check-in for security verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1396 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
V
Vickie • solo_traveller • us
10
Pros:

Edward was the best. Really enjoyed talking with him. Gave us great sightseeing advice.

2026-09-17 • via Nuitee
J
Jim • solo_traveller • us
9
Pros:

Quaint, historic feel. Comfortable beds, hot water.

2026-09-15 • via Nuitee
T
Tomohiro • couple • jp
10
便利で良かった。
Pros:

空港からの鉄道駅から近く、観光地にも近くと言うことで、徒歩で事足りたのが良かった。設備は古いですが充分だと思います。部屋に置いてあるコーヒーも美味しかったです。

Cons:

朝食のないホテルで、それはそれで構わないのですが、代わりに置いてあるパンが数が少なかったようで、残念ながらいただくことはできませんでした。数が多めだとありがたいです。

2026-09-11 • via Nuitee
D
Denise • couple • it
8
Bellissimo hotel di pregio a Union Square davvero pet friendly.
Pros:

Posizione fantastica, struttura bellissima, storica e di pregio nei dintorni di Union Square. Veramente pet friendly, oltre ad accettarli non fanno pagare il supplemento e sono molto comprensivi per poter lasciare il cagnolino in stanza (cosa non scontata negli States).

Cons:

Staff carino e disponibile, come un po' dappertutto negli States un po' freddino e formale. Camere piccoline, ma per poche notti va bene!

2026-09-11 • via Nuitee
A
Allan • solo_traveller • gb
10
2026-09-10 • via Nuitee
S
Simon • couple • gb
8
Pros:

Great location and a clean comfortable room

2026-09-08 • via Nuitee
A
Andel • couple • tt
10
2026-09-07 • via Nuitee
K
Katarzyna • couple • pl
8
2026-09-07 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Helpful staff and great location

2026-09-05 • via Nuitee
A
ANL • solo_traveller • pk
10
2026-09-04 • via Nuitee
R
Rosa • couple • it
3
Pros:

La posizione molto comoda

Cons:

Rapporto tra staff e cliente non efficiente e scarsa pulizia

2026-09-04 • via Nuitee
K
karine • couple • gp
7
Pros:

Réception très agréable est disponible

Cons:

Le ménage n est pas toujours bien fait

2026-09-03 • via Nuitee
I
Ivett Gabriella • family_with_children • hu
9
2026-09-02 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

Location

Cons:

Bed size

2026-09-02 • via Nuitee
H
Harris • family_with_children • us
9
2026-09-02 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-09-01 • via Nuitee
M
Margaret • couple • us
10
2026-08-31 • via Nuitee
M
Margaret • solo_traveller • us
10
2026-08-31 • via Nuitee
T
Tom • couple • nl
6
2026-08-31 • via Nuitee
M
Margaret • solo_traveller • us
10
2026-08-31 • via Nuitee