Cartwright Hotel Union Square - BW Premier Collection

Hotels
•
BW Premier Collection
7.9 (1302 reviews)
524 Sutter Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness of the hotel
Cons:
Some room maintenance issues
No breakfast service

Categories

Cleanliness
7.98
Clean and well-maintained as highlighted in various reviews.
Service
8.45
Staff members received positive feedback for being helpful and welcoming.
Location
8.49
Conveniently situated close to key attractions, praised by multiple guests.
Room Quality
7.44
Mixed feedback on room quality; some guests noted old rooms requiring maintenance.
Amenities
7.97
Adequate amenities provided, including coffee machines and essentials.
Value for Money
7.93
Good pricing mentioned by guests, generally seen as fair value.
Food and Beverage
6.98
Limited service as breakfast not provided, but convenient nearby options available.
Overall Experience
7.95
Overall positive experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:16

Property Description

Convenient Location near Union Square
Discover The Cartwright Hotel, Union Square BW Premier Collection, just a stone's throw away from the bustling Union Square in San Francisco. Enjoy the vibrant surroundings and easy access to the city's attractions.

Charming and Well-Equipped Rooms
Experience comfort and convenience in our guest rooms, each featuring modern amenities such as a flat-screen TV, CD player, and a coffee machine. The cozy ambiance with dark wood furniture adds a touch of elegance to your stay.

Business Centre and Relaxing Lobby
Take advantage of complimentary access to our well-equipped business centre with computers and a printer. Unwind in the inviting lobby with a fireplace and flat-screen TV, perfect for both work and relaxation.

Book your stay at The Cartwright Hotel, Union Square BW Premier Collection for a memorable San Francisco experience.

Important information:

Credit card used for pre-payment must be presented at the time of check-in for security verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1302 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
S
SATORU • extended_group • jp
10
良い
Pros:

親切

Cons:

冷蔵庫が無い

2026-05-30 • via Nuitee
N
Nicolas • solo_traveller • us
1
Very old hotel, if you're allergy prone do not book
2026-05-27 • via Nuitee
S
SEAN • couple • us
5
Not recommended
Cons:

Noisy, dirty, open construction, no fridge or ice machine etc..

2026-05-27 • via Nuitee
R
Rebecca • couple • us
9
Pros:

Great location, very nice room setup, nice lobby area. The staff was very friendly and helpful.

2026-05-26 • via Nuitee
A
Ante P. • family_with_children • hr
7
2026-05-26 • via Nuitee
C
Cora • solo_traveller • ar
8
Pros:

La ubicación excelente

Cons:

No tenía desayuno

2026-05-25 • via Nuitee
J
James • family_with_children • us
8
One of the better Union Square boutique hotels
Pros:

Near Union Square. We have stayed at The Herbert and The Stratford, but the Cartwright is by far one of the cleanest, friendliest, and well located OLD SF hotels. It's an old building with a slow elevator but it's clean and charming. The front desk folks really knew how to serve the customer. 5 star customer service.

2026-05-25 • via Nuitee
L
Lorenzo • solo_traveller • it
9
2026-05-24 • via Nuitee
L
Lor • couple • us
7
Pros:

The staff was amazing!

Cons:

A little outdated with no amenities that were needed in the room.

2026-05-21 • via Nuitee
S
SEAN • couple • us
5
I would stay elsewhere next time
Cons:

In fairness I'm used to getting more for my money and San Francisco may just be really expensive to get the same quality I'm used to.
Very old building which is fine but open construction in places, no fridge, no ice machine, non disclosed parking fee of $40 a day, light in the closet was flickering badly etc..

2026-05-21 • via Nuitee
L
Louis • solo_traveller • fr
7
2026-05-18 • via Nuitee
R
Raquel • couple • br
10
2026-05-18 • via Nuitee
S
Shayne • family_with_children • us
8
2026-05-15 • via Nuitee
N
Nobuhiro • solo_traveller • jp
9
3度目の宿泊、リーピーターになりつつある
Pros:

ユニオンスクエアから徒歩5分位、ケーブルカーの駅や、現地ツアーの集合場所なども近いが、お値段はリーズナブル。部屋の広さは普通だが、何と言ってもこのお値段でバスタブが付いているのは有難い。

Cons:

6階だったが、防音がイマイチなのか屋外や隣室・廊下の物音は結構良く聞こえる。

2026-05-14 • via Nuitee
J
Jakub • couple • cz
7
Dobrá lokalita. 👍
Pros:

Lokalita.

Cons:

Starší hotel, byl slyšet hluk z okolních pokojů, neúměrná cena za pozdní check-out (o 2 hodiny za 50$).

2026-05-12 • via Nuitee
A
Angela • solo_traveller • gb
9
Pros:

Receptionist was very friendly and helpful. Room was lovely and clean and the bed was extremely comfortable. Loved the fact you could get tea and coffee in the morning, a nice touch. Great location.

2026-05-11 • via Nuitee
E
Emmanuel • extended_group • fr
10
2026-05-11 • via Nuitee
D
Dzegniuk • solo_traveller • es
8
Comfy stay in central location
Pros:

Great location & rooms renovated

Cons:

No gym or breakfast

2026-05-09 • via Nuitee
C
Christophe • solo_traveller • fr
9
Hotel agréable, très bien situé et d'un bon rapport qualité-prix.
Pros:

Emplacement idéal à coté d'Union Square.

Cons:

Sans objet

2026-05-08 • via Nuitee
I
Ioan • couple • gb
10
Amazing historic hotel
Pros:

Lovely historic hotel ! We got a free upgrade ! Very comfortable and the staff very friendly . The lobby is so comfortable , our flight was delayed so we spent some time there .

2026-05-08 • via Nuitee