Park Inn By Radisson Iloilo

Hotels
•
Park Inn by Radisson
9 (1949 reviews)
SM City Iloilo Complex, Benigno Aquino Jr. Avenue Brgy, Buhang, Mandurriao, Iloilo City , Iloilo City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice amenities
Cons:
Cleanliness issues
Food quality concerns
Small room sizes

Categories

Cleanliness
8.25
Guests reported issues with cleanliness, including dirty rooms and used pillows.
Service
10
Many guests praised the helpful and courteous staff.
Location
10
The hotel is well-located, providing easy access to nearby attractions.
Room Quality
8.75
Some guests found the rooms small and uncomfortable.
Amenities
9.75
Amenities such as the gym and pool were appreciated.
Value for Money
8.75
Guests felt the price did not match the quality of accommodations.
Food and Beverage
7.25
Breakfast quality was severely critiqued for being cold and unappetizing.
Overall Experience
9.25
Overall sentiments were mixed, with some positive experiences but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:01

Property Description

Convenient Location and Modern Amenities
Located in Iloilo City, Park Inn By Radisson Iloilo offers a blend of convenience and comfort. Within close proximity to key attractions like Jaro Metropolitan Cathedral and Iloilo Convention Center, guests can enjoy easy access to the city's landmarks.

Comfortable Rooms and Excellent Services
The hotel boasts non-smoking rooms equipped with essential amenities such as air conditioning, flat-screen TVs, and free WiFi. With concierge services, 24-hour front desk, and room service, guests' needs are always taken care of promptly.

Relaxation and Dining Options
Unwind by the outdoor swimming pool or enjoy a meal at the on-site restaurant offering a variety of dining choices. Guests can start their day with a delicious buffet breakfast featuring American and Asian options.

Experience the perfect blend of convenience and comfort at Park Inn By Radisson Iloilo. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILO

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for ₱ 1,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1949 reviews
Cleanliness: 8.25
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 9.25
L
Leslie Kay • family_with_children • ph
8
2026-06-13 • via Nuitee
J
Janine • solo_traveller • ph
8
Pros:

I liked that the location is accesible near SM City Iloilo, as we conveniently had our lunch there and shopped right before we checked in. The staff in the lobby is also pleasant to speak with, and being our first time in the hotel, they were able to walk us through with our questions. The lobby is clean and cool, so we are able to relax while we waited for our check-in time. They also have their own restaurant near the lobby, so we're able to avail some refreshments while waiting. Their usual check-in time is at 3 PM, and when we did, the room is really clean, with enough space for two. The online reservation via Booking stated the room's availability had 2 separate beds, but when the room aide came by to have the comforter, he was able to arrange the two single beds together so we could have it as one whole bed. I really appreciated that since the bed turned out really comfortable. We unfortunately haven't had the chance to try on their pool, but it does come as free access during our stay (and it also looked clean and well-maintained - you could actually sight it right before the entrance to the elevator coming from the connecting bridge in SM). Lastly, the food is also good! We availed of their breakfast buffet the following morning (starts at 6 AM) and it was a feast in the eye! The restaurant is cozy and cool, with tables and benches that is spacious, has some sits too that is like a couch. Would surely comeback for the breakfast. Overall, our overnight stay is really a pleasant experience, as this was our first, and would likely to recommend the hotel as well. Thank you, Park Inn!

Cons:

I just hoped they could have more flexible check-in time if the guests comes in the hotel earlier, so they wouldn't have to wait exactly 3 PM on their usual check-in time.

2026-06-12 • via Nuitee
A
Ann Regina • family_with_children • ph
9
2026-06-07 • via Nuitee
R
Regina • solo_traveller • de
8
2026-06-07 • via Nuitee
R
Roberto • extended_group • ph
9
2026-06-07 • via Nuitee
C
Crystal • family_with_children • ph
9
2026-06-06 • via Nuitee
M
Miel • extended_group • ph
10
2026-06-05 • via Nuitee
R
Rechel • solo_traveller • ph
8
2026-06-04 • via Nuitee
K
K Ganancial • solo_traveller • nl
8
2026-06-02 • via Nuitee
M
Ma lea • family_with_children • ph
6
2026-06-01 • via Nuitee
R
romeo • solo_traveller • ph
5
This is not the same service quality that I experienced in their Bacolod Hotel 2 years ago. I will not stay again in the
Pros:

Its location..

Cons:

As in the past, the water that comes out of the faucet is not hot enough to make it comfortable to take a shower. I don’t know why their water heater is not delivering the desired water temperature. The quality of the water is not normal, it’s like salty side of the water quality/ too light/ slippery because it’s takes a while to wash out shampoo and soap from your body.
I reheated for early check in but was not granted. I went to the hotel at 1230 PM and was told to go back at 300 pm because no room is available. The front counter check in staff was not very helpful at all. I checked out the following day very early at 430 AM.

2026-05-31 • via Nuitee
T
Teresa • extended_group • ae
6
I requested for an early Check in but advised me to pay 50% of the total amount
Pros:

Location

Cons:

Toilet sink was clogged

2026-05-29 • via Nuitee
N
Nizza Marie • couple • ph
9
2026-05-29 • via Nuitee
A
Anabing • solo_traveller • gb
8
2026-05-22 • via Nuitee
T
Terry • solo_traveller • au
8
Pros:

Friendly helpful staff.
Room size was reasonable.
Clean.
Great location.
Upgraded to a room with king sized bed.

2026-05-22 • via Nuitee
S
SaatoCeanne • solo_traveller • ph
8
2026-05-19 • via Nuitee
M
Melissa • family_with_children • ph
7
2026-05-19 • via Nuitee
J
Jasmin • extended_group • gb
9
The staff are amazing and polite
Pros:

They accessibility

Cons:

The price

2026-05-18 • via Nuitee
I
Ida • solo_traveller • ph
9
2026-05-16 • via Nuitee
I
Iaroslava • couple • ph
3
Will find a different place next time.
Pros:

I always like Park Inn for their functionality; kettle, tv, ironing board, etc.

Cons:

Wanted to use the pool, asked for a parasol, because there is nowhere to hide from the sun at all. Waited for 30 mins, they send an umbrella for the rain. I explained what I meant; never saw anyone coming back with at least even a no. That wasn’t very considerate of them.
The pillows are very hard, spent two sleepless nights.
Booked a room 3-4 weeks beforehand, they give you an option of 2 single beds or one big one, asked for the latter. Upon checking in they informed me there are no big beds left. I don’t fit on that single bed and I am not large person. So there goes my sleep again.
Breakfast was absolutely cold, literally everything was cold. Asked for a coffee from espresso machine as opposed to the watery brown liquid they called “brewed” coffee, they said that its not included in the price of 800 php. In other branches of Park Inn it is never a problem.

2026-05-15 • via Nuitee