Sonesta ES Suites Albuquerque

Hotels
•
Sonesta Hotels
8.1 (1404 reviews)
3300 Prospect Avenue Northeast , Albuquerque , us
+1 505-881-2661

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty carpets
Sketchy location
Used condom found

Categories

Cleanliness
7.06
Several mentions of dirty carpets and a used condom found, impacting overall perception.
Service
8.53
Staff praised for being friendly and accommodating, though some experiences were mixed.
Location
7.57
Location described as sketchy by some, but others found it acceptable for a one-night stay.
Room Quality
8.02
Rooms described as spacious and comfortable, though some had issues with warmth and cleanliness.
Amenities
8.55
Amenities like a kitchenette and pool positively noted, but some reviews indicated a need for maintenance.
Value for Money
8.51
Good value noted, especially for spacious suites and included breakfast.
Food and Beverage
8.56
Breakfast options praised and generally well-received.
Overall Experience
8.03
Mixed experiences; generally favorable but with significant issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:06

Property Description

Convenient Location:
Located just a 10-minute drive from downtown Albuquerque and 5 miles from the airport, Sonesta ES Suites Albuquerque offers easy access to the city's attractions and transportation hubs.

Fully Equipped Suites:
Enjoy the comfort of suites with fully equipped kitchens, including a refrigerator and dishwasher. Stay connected with complimentary Wi-Fi and relax in the spacious seating area provided in each suite.

Amenities Galore:
Start your day with a delicious breakfast buffet, take a refreshing dip in the outdoor pool, or stay active at the gym and tennis courts. Unwind with a BBQ at the hotel's facilities, ensuring a memorable stay for all guests.

Book your stay at Sonesta ES Suites Albuquerque for a perfect blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of $75 fee per 7 night stay and $150 for all longer stays thereafter applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1404 reviews
Cleanliness: 7.06
Service: 8.53
Location: 7.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.03
E
Encinias • solo_traveller • us
7
2026-07-25 • via Nuitee
B
Blake • solo_traveller • us
7
Pros:

The people working

Cons:

Dirty carpet and smelled bad

2026-07-25 • via Nuitee
L
Liz Snow • solo_traveller • us
3
Do you really need the room you booked?
Pros:

Accommodating to a late late check in.

Cons:

Second chance not any better. Where to start.

I got a call earlier in the day asking if I really needed the mobility room I booked, because they have someone there right now that needs a mobility room. I would not have booked it if I didn't need it.

Room was better than the last one, but still not worth the money. Repairs are needed.

Woke up to a homeless person sleeping under the stairs right in front of our room. Not clean or safe.

If you are going to charge $130 for the night, then tack on the $100 hold and $5 parking pass. You need to address the problems. I still don't understand why you have to pay to park in the lot of the room you already paid for. Where am I supposed to park? No other places change you a fee to have the privilege to park in their lot.

2026-07-24 • via Nuitee
L
Linda • couple • us
10
2026-07-24 • via Nuitee
R
Ralph1311 • couple • be
10
Een aanrader!!
Pros:

Mooie kamer/appartement met alle confort, wij hadden langer kunnen blijven, alles was top.

Cons:

Niks

2026-07-23 • via Nuitee
S
Schneider • family_with_children • us
5
2026-07-23 • via Nuitee
L
Liz Snow • solo_traveller • us
4
$136 a night and you get bugs!
Pros:

Easy on and off the hwy.

Cons:

The $100 hold on a room that's already paid for and the $5 parking pass fee. They gave away the room I booked. The room I got was not in any way worth $136 for the night.

Burn marks everywhere, damage to walls and furniture, safety rail in mobility bathtub unattached, mobility shower chair not installed in tub just sitting on the floor across the room.

BUGS....BUGS....BUGS.... I will not stay in a place that has bugs.

2026-07-23 • via Nuitee
S
Schneider • family_with_children • us
5
Fair property. Staff was helpful but some handicapped assessable rooms were not available as reserved.
Pros:

Close to the interstate.

Cons:

Property was dated and rooms need to be updated.

2026-07-23 • via Nuitee
O
Oscar • family_with_children • us
9
Fue buena y agradable, muy limpio. Pero se pueden mejorar los aspectos senalados
Pros:

muy buenos

Cons:

Una de las camas de la habitacion doble, era muy incomoda porque el colchon tenia hundimiento en el centro de la cama. El servicio de internet no es muy bueno en algunas habitaciones.

2026-07-22 • via Nuitee
T
Tammy • solo_traveller • us
1
Pros:

This property is horrible

2026-07-21 • via Nuitee
N
Nieto • solo_traveller • us
6
Pros:

The convience

Cons:

The beds were not comfortable they the mattress sagged.

2026-07-20 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

Every staff member was kind and friendly. The room was well maintained and great for a family to stay.

2026-07-20 • via Nuitee
C
Charles • family_with_children • us
8
Pros:

Location was great. Rooms felt like a good value.

Cons:

Breakfast got worse as the days went by

2026-07-20 • via Nuitee
D
Dennis • family_with_children • nl
6
Ruime kamer maar volgende keer toch maar iets anders zoeken.
Pros:

De ruime kamer is erg fijn

Cons:

De kamers zijn heel erg gehorig. Als je een beneden kamer hebt, hoor je elke stap van je boven buren.
Daarnaast was het ontbijt slecht geregeld. Alles was op als je wat later kwam. Na 15 min was de pannenkoeken machine nog niet bijgevuld, ik ben weggegaan en heb onderweg een ontbijtje gehaald.

2026-07-20 • via Nuitee
O
Ophelia • solo_traveller • us
10
Clean, comfortable and affordable.
Pros:

The rooms were clean and spacious. I love the kitchen with full size appliances. Beds were perfect!

Cons:

Parking.

2026-07-20 • via Nuitee
K
Kyler • solo_traveller • us
10
Great time to reflect and think
Pros:

Easy layout with a nice pool and peace around the property

Cons:

N/a

2026-07-19 • via Nuitee
I
Isaac • solo_traveller • us
2
Never again
Pros:

The rooms were spacious.

Cons:

The front desk people mainly the manager. Unprofessional , very judgemental. I had to put down a $250 dollar damage deposit...on the website it only says $100. They only readon why I did that was because it was my birthday and I had already paid for the room in advance. Then you have to pay $5 a day just to park your car there. ţ Thats absurd! The breakfast just as bad...not cooked properly....not enough to feed everyone....will not return to this property nor will i recommemd it. Sad!

2026-07-19 • via Nuitee
C
Christopher • couple • us
4
2026-07-18 • via Nuitee
W
William • solo_traveller • us
10
2026-07-18 • via Nuitee
K
Kenly • family_with_children • us
10
2026-07-18 • via Nuitee