KOKO HOTEL Premier Kumamoto

Hotels
9.2 (170 reviews)
3-20 Sakuramachi, Chuo Ward, Kumamoto, Kumamoto, 860-0805 , Kumamoto , JP

Facilities

Free WiFi
24-hour front desk
Elevator
Smoke-free property
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Clean and comfortable rooms
Great location and accessibility
Cons:
Cleanliness issues noted
High parking fees

Categories

Cleanliness
8.01
Some guests mentioned cleanliness issues with dust and water stains.
Service
9.98
Consistently positive comments regarding service quality.
Location
9.52
Located conveniently near attractions and transportation.
Room Quality
9.47
Rooms are well-furnished with great views, though some highlighted issues like dust.
Amenities
9
Good amenities, although laundry facilities could be improved.
Value for Money
8.46
Generally perceived as good value, though some guests noted high parking fees.
Food and Beverage
9.51
Guests were very happy with the food options available.
Overall Experience
9.68
Overall satisfaction reported with multiple returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:05

Property Description

Experience the perfect blend of comfort and convenience at KOKO HOTEL Premier Kumamoto, ideally located in the heart of Chuo Ward.

Spacious Accommodations
Choose from our 205 air-conditioned guestrooms designed for relaxation, featuring modern bathrooms equipped with bathtubs or showers to make your stay blissful.

Unmatched Connectivity
Stay connected with complimentary wireless internet access throughout the hotel, ensuring you can keep up with your work or share your travel adventures seamlessly.

Prime Location
Just a stone's throw away from Kumamoto Castle and other major attractions, enjoy the vibrant local culture with ease, as Sakura Machi Kumamoto and Kumamoto-jo Hall are only a short walk away.

Reserve your room today at KOKO HOTEL Premier Kumamoto and step into a world of comfort and convenience!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 170 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.68
I
IC solo_traveller sg
9
值得信赖的酒店
Pros:

员工态度友善,就算我们没要求清理房间,他们也会每天准备换洗的毛巾。很感谢他们。

Cons:

没有

2026-05-30 via Nuitee
Y
Yiing Tyng solo_traveller ca
9
More positive than negative!
Pros:

I like it near a mall, you can access to it easily. There are also a shopping street right across. Staff is nice and helpful. Kumamoto castle also nearby

Cons:

No laundry room and the nearest coin laundry is 8 mins walk away. The closest station is a tram service, not a subway or JR.

2026-05-30 via Nuitee
L
Li Feng couple tw
9
CP值高的好飯店。當初住過福岡的KOKO本來要列為黑名單(又貴又髒),但熊本完全翻轉對他的印象。
Pros:

房價CP值極高,空間雖然不大,但面熊本城那側很有魅力。飯店入口在大樓二樓,地理位置非常方便,公車總站在一樓,二樓外有全家。

Cons:

飯店跟商場為複合式建築,電梯搭乘較為複雜,但速度還算快,所以可以接受。但飯店入口表示可以再清楚一點,我們從商場側門處到二樓出來後,沒有看到任何指示。

2026-05-30 via Nuitee
Y
Yukihiko solo_traveller jp
10
2026-05-29 via Nuitee
M
Mojtaba couple ch
7
2026-05-28 via Nuitee
舒媚 family_with_children tw
8
2026-05-27 via Nuitee
L
LU couple tw
9
要再去住
Pros:

1 位置方便!就在巴士總站上面
2 內裝很新 大廳很美
3 還有一個味道的記憶😛(三種魚的湯包)
4 有浴缸!
5 窗景看得到熊本城

Cons:

廁所比例稍大
哈…. 兩顆行李打開有點困難

2026-05-27 via Nuitee
K
Ken couple nl
9
Pros:

We arrived through the Kumamoto/Aso airport.
Took the bus to the Sakuramachi terminal which was below the hotel and therefore very convinient.
The first room we booked originally was a bit too small and therefore we requested to upgrade the room for a fee which was possible.
The location is perfect and the view was also amazing to see Kumamoto castle.

Cons:

The only downside is that there are no laundry options, such as a coin laundary within the hotel.

2026-05-26 via Nuitee
K
KUANLUN couple tw
7
2026-05-26 via Nuitee
K
KUANLUN couple tw
8
Pros:

可以代收包裹

Cons:

房間老舊

2026-05-26 via Nuitee
S
SHENGTSANG family_with_children tw
8
2026-05-24 via Nuitee
芮涵 couple tw
10
裝潢華麗、乾淨、盥洗用品用DHC的🧡 樓上就是超好逛百貨公司
Pros:

裝潢華麗、乾淨、盥洗用品用DHC的🧡
樓上就是超好逛百貨公司

Cons:

2026-05-23 via Nuitee
H
ho solo_traveller kr
8
2026-05-23 via Nuitee
N
Noa couple il
8
2026-05-22 via Nuitee
S
SHU CHIN solo_traveller tw
9
Pros:

機場搭巴士即可到達,備品充足,護髮膠囊好用

Cons:

2026-05-22 via Nuitee
Q
Qiao solo_traveller cn
5
2026-05-22 via Nuitee
S
Su-Yi couple tw
8
「櫻町巴士總站」總體上是非常特殊的居住體驗。希望再次到熊本旅行並住在這裡!
Pros:

住宿地點太棒了,抓住2026年櫻花季的尾巴,複合飯店的交通站「櫻町巴士總站」又鄰近本次旅行重點--熊本城(震災後復興滿10周年)和好逛的商店街,機能很完備。也讓我們可以直接搭乘"九州橫斷巴士"向下一站出發,前往黑川溫泉之前有更餘裕的準備。一樓面對廣場的麵包店非常不錯,請各位一定要品嘗!
日本航空自衛隊「藍色衝擊波」(Blue Impulse)特技飛行小組於2026年4月11日的午前,在熊本市上空進行了精彩的飛行表演,在紀念2016年熊本地震10週年,追悼罹難者並慶祝災後復興。我們午前已感受到從市區逐漸湧入,中央廣場上滿滿的人潮,多是市民們親子出遊,為得是參與十年後的震災復興活動。由於市區塞車擁擠,巴士出發竟耽擱了約半小時,但也為能親身參與到熊本市的振興紀念日,感到無比榮幸。

Cons:

房間通道的設計有點小,要將大行李攤開並不容易。可能要挪動到窗前的沙發位置,才能比較好地展開來整理打包。

2026-05-21 via Nuitee
S
SHENG-YUAN family_with_children tw
10
2026-05-20 via Nuitee
M
MENG JUNG couple tw
9
Pros:

位置超棒,位在熊本新開的shopping mall的二樓,一到四樓都可以逛街
甚至有官方的熊本熊村,定點時間會有熊本熊社長出來跟遊客見面
14樓才是接待大廳,往下的樓層為房間
最重要的是巴士總站就在這裡,可以直達熊本機場!超級方便
附近就是熱鬧的新世見和銀座通,雖然商店街不大,但該有的商店和餐廳都有!

Cons:

如果要從熊本車站抵達這個地方的話,需要搭地上電鐵A線
這對提大型行李的旅客來說很不方便,因為車子很小,往飯店方向的乘客很多
會很難下車,需要時時注意到站的時間。

2026-05-20 via Nuitee
A
Aaron couple de
9
2026-05-20 via Nuitee