KOKO HOTEL Premier Kumamoto

Hotels
10 (2441 reviews)
Chuo-ku Sakura machi 3-20 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location (bus terminal and shopping mall attached)
Views of Kumamoto Castle
Clean, comfortable rooms
Good breakfast with view
Coffee/tea service and separate tub+shower
Convenient for shopping and transit
Cons:
Entrance location/signage unclear
Inconsistent reception/service (one report of unprofessional interaction)
Some rooms are small — luggage may not fully open
Front desk on 14F requires elevator transfer to rooms
Breakfast prepayment requirement
Minor missing in-room items (towel hooks/rope)

Categories

Cleanliness
10
Rooms are repeatedly described as clean and comfortable in multiple reviews.
Service
10
Service is mixed: several reviews praise friendly staff, but one guest reports amateur handling at reception and a staff member who did not acknowledge guests when taking the key.
Location
10
Consistently praised — directly connected to bus terminal and shopping mall, very convenient for transit and shopping; many mention excellent views of Kumamoto Castle.
Room Quality
10
Rooms are clean and comfortable with good furnishings (couch, separate tub and shower) but several guests note rooms are compact and luggage may not fully open; occasional obstructed views reported.
Amenities
10
Good in-room amenities noted (coffee/tea service, separate bath/shower) and building facilities (bus terminal, mall). Some minor lacks mentioned (no towel hook/rope for drying).
Value for Money
10
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
10
Breakfast is praised (great view over the castle); some procedural negatives—prepayment required for breakfast and a few comments about food/afternoon-tea offerings.
Overall Experience
10
Majority of guests report very positive stays and intent to return, though a small number had strongly negative experiences related to reception/entrance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:12

Property Description

Luxurious Accommodation
KOKO HOTEL Premier Kumamoto offers 4-star air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay. Each room features a private bathroom, a desk, a flat-screen TV, and complimentary toiletries.

Delicious Buffet Breakfast
Start your day right with a scrumptious buffet breakfast served every morning at the hotel. Enjoy a variety of options to suit your taste buds and energize yourself for a day of exploration in Kumamoto.

Convenient Location
Situated just 1.3 km from the iconic Kumamoto Castle, KOKO HOTEL Premier Kumamoto provides easy access to popular attractions like Suizenji Park, Egao Kenko Stadium Kumamoto, and cultural sites such as Hosokawa Residence Gyobutei and Contemporary Art Museum Kumamoto. Book now and experience the best of Kumamoto!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 2441 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
H
HSUAN AI • extended_group • tw
10
2026-08-29 • via Nuitee
陳 • extended_group • tw
10
Pros:

可以再訪的飯店

2026-08-29 • via Nuitee
S
SHAO FANG • extended_group • tw
10
2026-08-28 • via Nuitee
Y
YICHANG • couple • tw
10
2026-08-28 • via Nuitee
A
Andy • extended_group • tw
9
2026-08-27 • via Nuitee
雲莊 • solo_traveller • tw
9
2026-08-27 • via Nuitee
治彦 • solo_traveller • jp
9
Pros:

室内が大変良かった。

2026-08-26 • via Nuitee
Y
Yu-Han • family_with_children • tw
10
2026-08-26 • via Nuitee
H
Hsing Wang • solo_traveller • tw
10
2026-08-26 • via Nuitee
S
Shengwen • family_with_children • tw
7
Pros:

飯店員工態度良好

Cons:

房間小到行李箱都很難打開，免治馬桶有點問題，通常要按兩到三次才會運作

2026-08-26 • via Nuitee
倉本 • solo_traveller • jp
6
Pros:

ロケーションが良かった

Cons:

朝食が高すぎます。部屋が狭い。
スーツケースが開かない

2026-08-25 • via Nuitee
R
ryo • solo_traveller • jp
8
2026-08-24 • via Nuitee
R
ryo • solo_traveller • jp
9
2026-08-24 • via Nuitee
L
LICHUNG • solo_traveller • tw
9
2026-08-19 • via Nuitee
琤芬 • family_with_children • tw
10
不需要走出去室外就可以去飯店 非常滿意
Pros:

地點非常的方便
飯店底下就有超市跟車站百貨
附近也有便利商店
過一條馬路就是商店街
從機場坐巴士就可以直達
不需要走出去室外就可以去飯店
非常滿意

2026-08-19 • via Nuitee
S
Sangam • solo_traveller • de
10
Pros:

extremely friendly personnel ans manager,very convenient for the conference center

2026-08-18 • via Nuitee
H
Huei -Chun • solo_traveller • tw
10
Pros:

下次再到熊本是入住第一選擇。

Cons:

無

2026-08-18 • via Nuitee
J
JengYau • family_with_children • tw
10
Pros:

大大的空間美好的窗景
沙發空間寬廣

Cons:

無

2026-08-18 • via Nuitee
盛榮 • couple • tw
9
2026-08-18 • via Nuitee
きーちゃん • solo_traveller • jp
10
Pros:

朝食しか戴けなかったのですが
大変美味しいものばかりでした。
全体的に静かでした。

Cons:

窓からの景色

2026-08-18 • via Nuitee