DoubleTree by Hilton Jackson

Hotels
•
Doubletree by Hilton
8.4 (446 reviews)
1770 Highway 45 Bypass , Jackson , US
+1 731-664-6900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Great food
Cons:
Breakfast quality not satisfactory
Technical issues with TV

Categories

Cleanliness
7.84
Overall consistency in cleanliness was highlighted, but some guests faced issues with the smart TV and noise from construction.
Service
8.81
Numerous positive mentions of staff like Chyna and Kat providing exceptional service and friendly interactions.
Location
8.85
Conveniently located near interstate, stores, and restaurants; noted as a positive feature by multiple guests.
Room Quality
8.3
Guests reported spacious, clean rooms, though some technical issues were mentioned.
Amenities
8.53
Amenities such as the indoor pool and gym received positive comments, while the breakfast quality seems to lag.
Value for Money
8.19
Good overall value for the experience based on guest perceptions.
Food and Beverage
8.34
Food from the hotel restaurant received rave reviews, especially breakfast and dessert.
Overall Experience
8.31
Overall positive experiences reported with a few minor issues; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Convenient Location and Modern Amenities
Situated in Jackson's bustling business district and just off US Highway 45, the Doubletree Hotel offers a prime location and top-notch amenities.

Nearby Attractions and Entertainment
Explore the Rock-A-Billy Hall of Fame, Casey Jones Village, and Natchez Trace State Park, all just a stone's throw away from the hotel. Enjoy easy access to various dining, shopping, and entertainment venues in the vicinity.

Comfortable Accommodations and High-Tech Features
Relax in the plush Sweet Dreams beds with goose-down duvets, and enjoy the convenience of in-room refrigerators and wireless internet. Unwind with MP3 compatible radios in every room for a truly enjoyable stay.

Ready to experience comfort and convenience in Jackson, Tennessee? Book your stay at the Doubletree Hotel now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardianGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 446 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 8.34
Overall Experience: 8.31
J
Jasemine • family_with_children • us
10
Pros:

It was awesome, my babies really enjoyed the indoor and outdoor pool.

2026-09-10 • via Nuitee
C
Carroll • solo_traveller • us
10
2026-09-10 • via Nuitee
V
Vantasya • couple • us
10
2026-09-09 • via Nuitee
E
Evan • extended_group • us
8
Cons:

Shower drain was flooded with hair

2026-09-07 • via Nuitee
D
Des • family_with_children • us
10
Doubletree was a great place to visit.
Pros:

The indoor outdoor pool was relaxing.

Cons:

Twist restaurant was under renovation.

2026-08-16 • via Nuitee
S
Sharon • couple • us
10
2026-08-10 • via Nuitee
M
Melanie • family_with_children • us
10
Wonderful
2026-08-09 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

Cleanliness and friendly staff

2026-08-05 • via Nuitee
T
Tate • solo_traveller • us
8
2026-08-05 • via Nuitee
W
williambZ4962GA • Friends getaway
10
Joy's 80th birthday party
Pros:

Good service
Setting up the event
Buffet food was tasty just great
Room pricing and rooms were excellent

2026-07-26 • via Tripadvisor
T
Turner • couple • us
10
2026-07-20 • via Nuitee
M
Marieke • family_with_children • nl
8
2026-07-19 • via Nuitee
K
kimberlyhX7059QH • Business
10
Exceptional!!!!
Pros:

Our experience at the DoubleTree in Jackson TN was exceptional from start to finish!

A special thank you to Mary Ross, who was phenomenal in helping us plan our training. She was professional, attentive, and made sure every detail was taken care of. Everything was organized and ready on time, allowing our event to run seamlessly.

The food was absolutely delicious! Every meal exceeded our expectations, and Giviona did an outstanding job coordinating and presenting our meals. You could truly see the pride he takes in his work, and his attention to detail did not go unnoticed.

The entire staff went above and beyond to cater to our every need, providing outstanding hospitality throughout our training. Their commitment to excellent customer service made our training a tremendous success.

Whether you're planning a business meeting, training, conference, or simply looking for a great place to stay, I highly recommend the DoubleTree in Jackson. The food, service, and hospitality are a perfect 100! We will definitely be back!

2026-07-08 • via Tripadvisor
K
Kayley • couple • us
3
Smelly, wet floors, and bloody stained comforter.
Pros:

Friendly staff.

Cons:

The floors in the room was soaking wet you could not walk without shoes and had a mildew smell. The comforter had blood stains on it.

2026-07-06 • via Nuitee
B
Bridget • extended_group • us
9
Very pleased with the location, service, and food. Staff was friendly and professional. Great tr
Pros:

Food, service and staff were excellent.

Cons:

Everything was great.

2026-07-06 • via Nuitee
T
Tosha • solo_traveller • us
9
Vacay
Pros:

Easy highway access, nice hotel, good restaurant, comfy beds, nice pool.

Cons:

It was out of all control but the State baseball champions where there so the pool was not relaxing. But the littles had a good time. I was hoping for a nice relaxing floating evening... maybe next time.

2026-07-04 • via Nuitee
T
tncentrala • Business
10
THE BEST HOTEL AND STAFF IN WEST TN!!
Pros:

The staff at this Doubletree is amazing. Mary, Yassalyn, Trey, Jorge, Raven, Iesha, and Dana, made my stay the week of June 14-20th, the most pleasant I have I experienced all summer. And Bianca Wilson was so helpful and very nice. She kept my room clean, stocked and spotless. Her pleasant smile and warm greetings made my day. She deserves a raise. In fact THEY ALL DESERVE A RAISE AND 2 WEEKS PAID VACATION!!!

2026-07-03 • via Tripadvisor
L
Leigh • couple • us
10
2026-06-28 • via Nuitee
V
Veronica • couple • us
10
Excellent
Pros:

The room was very clean. The bed/pillows was amazing!!! Also the breakfast buffet was outstanding!!!

Cons:

NA

2026-06-28 • via Nuitee
S
Stephanie • family_with_children • us
8
2026-06-26 • via Nuitee