Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful onsen
Great location
Spacious rooms
Free drinks and snacks
Cons:
Noise from the train
Limited hooks and power points in rooms
Some food options not satisfactory

Categories

Cleanliness
8.29
There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26
Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3
The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75
Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28
Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74
Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29
Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26
Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:15

Property Description

Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.

Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.

Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.

Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 3413 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
D
Dutriaux family_with_children de
9
Très bonne expérience
Pros:

Tout était très bien, espace lecture avec boissons très agréable, joli espace extérieur parfait pour se relaxer, bel onsen

Cons:

Rien

2026-08-08 via Nuitee
Y
Yosef solo_traveller il
6
2026-08-08 via Nuitee
C
CHRIS extended_group nl
7
Goed niet uitmuntend
Pros:

Locatie prima om met de cablecar en het museum te bezoeken

Cons:

Eten was enigszins teleurstellend elke dag hetzelfde met veel lokale producten in buffetvorm niet altijd lekker maar er was wel veel varieteit

2026-08-08 via Nuitee
C
Camila couple uy
10
Pros:

Muy rica la comida, hotel moderno, onsen privado gratis

Cons:

Nada

2026-08-07 via Nuitee
S
Sonia family_with_children es
10
Fabuloso
Pros:

La ubicación ya es una maravilla pero es que además este hotel lo tiene todo: Habitación amplia con vistas increíbles al bosque, onsen, helados y batidos para después del onsen, zonas de ocio para niños y mayores, zona de lectura con hamacas, un jardín precioso con baño para pies, un restaurante buenísimo tipo buffet, el desayuno buenísimo, todo increíble.

Cons:

Me gustó todo!

2026-08-07 via Nuitee
V
Valentina family_with_children it
8
Cons:

La cena pensavo fosse di qualità superiore

2026-08-07 via Nuitee
O
Oriol family_with_children es
7
Hotel con instalaciones geniales pero poca comfortabilidad en la habitación.
Pros:

Un hotel bien cuidado y con unas grandes instalaciones. Esta genial ubicado para poder acceder al pueblo andando. La cena estaba muy bien con el buffet.

Cons:

El desayuno está muy muy justo si lo que buscas es un desayuno no japonés. En comparación a todos los hoteles que estuvimos durante el viaje este es el desayuno más justo. El tamaño de la habitación era increible pero tenia 2 cosas importantes que afectaban a la comfortabilidad: la primera es que el onsen de la habitación no deja de caer agua durante toda la noche y genera un ruido muy molesto junto con el zumbido del motor del agua. Y la peor de todas es que el tren que se utiliza para moverse pasa justo delante del edificio donde las habitaciones se pagan mas caras ("Condominium"). El tren empieza a pasar por la via cada 3min desde las 5 de la mañana. Muy molesto. Urgentemente tienen que insonorizar las habitaciones en el edificio de "Condominium" con cristales preparados para ello.

2026-08-07 via Nuitee
S
Stefania Filippone family_with_children it
8
Bella struttura un po da migliorare su alcuni aspetti
Pros:

Il bagno Privato e la libreria

Cons:

La colazione
Non piacevole
Molto confusa

2026-08-07 via Nuitee
B
Benoit family_with_children at
9
Pros:

Onzen, Snacks, großes tolles Zimmer mit privatem onzen…

2026-08-05 via Nuitee
W
Wada solo_traveller jp
1
二度と行きません
Cons:

部屋に洗面台がなかった  
ベッドが低すぎた
館内の移動がしにくかった
コーヒーがまずかった

2026-08-05 via Nuitee
M
Maki family_with_children jp
8
2026-08-04 via Nuitee
S
Sébastien 77700 solo_traveller fr
10
Pros:

Le lieu

2026-08-04 via Nuitee
A
Ainsley family_with_children au
9
Would definitely return!
Pros:

The hotel had everything we needed. The breakfasts and dinner bufffets were amazing, limitless sushi, sashimi and lots of other options. I was worried our fussy-eater kids would struggle but there was tons of variety and they LOVED it. The afternoon snackbar and nightly complimentary drinks bar were great. We also really enjoyed the onsite onsens and saunas (although they do look a little tired), and the fact that they had lovely toiletries and hairdryers in the dressing rooms, the drinks and snacks for after your onsen were a special touch. Our room was great - very comfortable, and we had a small bath with hot spring water constantly refreshing which was a nice surprise. We really loved our stay here, such a great experience. Great location too, 5mins walk from the Gora cable car station.

Cons:

As we had a family room in the condominium section, we were in the building at the end which meant that we had to cross over a drive way and walk through the garden to get to the main building with onsens and restaurant. There was also not a lift on our level, so we had to take stairs everytime we left our room. The weather was good while we were there so it wasn't a problem, but if it was cold or raining, this would not be ideal!

2026-08-04 via Nuitee
N
Nomin family_with_children mn
6
Old
Pros:

Breakfast is decent, room is spacious

Cons:

Quite old, onsen is always busy couldn’t find a accessible time, always full or locked, even public ones also locked

2026-08-03 via Nuitee
Y
YCさん solo_traveller tw
10
Pros:

第二次入住、這次被免費升級成高級房間
很喜歡晚餐、早餐buffet 、獨立溫泉

下午茶與晚間的點心Bar也相當喜歡

Cons:

2026-08-02 via Nuitee
D
De Bruin solo_traveller nl
9
2026-08-02 via Nuitee
Y
YCさん solo_traveller tw
10
Pros:

第二次入住、這次被免費升級成高級房間
很喜歡晚餐、早餐buffet 、獨立溫泉

下午茶與晚間的點心Bar也相當喜歡

Cons:

2026-08-02 via Nuitee
T
Tracy couple au
10
2026-07-25 via Nuitee
J
James Wu couple tw
9
2026-07-24 via Nuitee
Y
YEHEZKEL extended_group il
10
2026-07-21 via Nuitee