Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful onsen
Great location
Spacious rooms
Free drinks and snacks
Cons:
Noise from the train
Limited hooks and power points in rooms
Some food options not satisfactory

Categories

Cleanliness
8.29
There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26
Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3
The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75
Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28
Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74
Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29
Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26
Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:15

Property Description

Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.

Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.

Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.

Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥2,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3262 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
A
Anna • solo_traveller • gb
9
Pros:

The space and facilities were great.

Cons:

Very similar food for 3 days.

2026-05-16 • via Nuitee
M
Max • couple • au
10
Is enjoyable and we are happy with our room facilities.
Pros:

Front desk staff is very helpful especially Kauri San. She went out of her way to assist us when we had train tickets issue with Klook. She even did some research and contact for us during after her working hour. She is truly professional, genuinely helpful she deserves to be commendated ❤️

Cons:

On the condominium section that we stayed to reach our room there is stairs to climb which is not friendly for older folks like us especially we have two big luggage to carry up and down the stairs.

2026-05-16 • via Nuitee
Y
Yuko • couple • jp
8
2026-05-14 • via Nuitee
S
Susan • couple • gb
8
2026-05-13 • via Nuitee
Y
Yuen Man • family_with_children • hk
10
2026-05-13 • via Nuitee
J
Jennifer • couple • au
9
Pros:

Helpful staff. Comforts bed. Loved the outdoor area and the hot springs

Cons:

The lack of a less expensive dinner alternative

2026-05-13 • via Nuitee
E
Eleanor • solo_traveller • gb
10
Wonderful stay
Pros:

The hotel was excellent. The breakfast was delicious, the beds were.comfy. The onsens were lovely. Having snacks and drinks available was so nice amd made the stay very relaxing. Great family friendly onsen stay and a good introduction to the ryokan style stay.

2026-05-12 • via Nuitee
Y
Yvonne • extended_group • us
7
Stay at Hakone Yutowa
Pros:

Nice onsens and resort. We stayed in a condo and had our own bath which was very nice. The staff was wonderful accommodating my son’s allergies as well.

Cons:

The beds were not very comfortable.

2026-05-12 • via Nuitee
A
Asuka • couple • ca
9
I would stay here again.
Pros:

Love the buffet style breakfast. The hotel service was great. The location worked since we were driving.

Cons:

The room I booked was quite cozy, more a place to sleep (not a hangout) which I expected for the price.

2026-05-12 • via Nuitee
J
Joanna • solo_traveller • us
9
Pros:

It was a very spacious room and bathroom, especially for Japan. It was nice to have an option between public and private onsen. The outdoor space was really lovely.

Cons:

I wasn't crazy about the breakfast. It was fine, but not great.

2026-05-12 • via Nuitee
M
Marchant • extended_group • gb
9
Relaxing base to explore Hakone from.
Pros:

An excellent breakfast buffet that will satisfy all tastes. Spacious rooms, mattresses on floor which take some getting up off! A very Japanese experience with Onsen's and sauna's. Felt like a Japanese health spa hotel!
Plenty to see and do locally with the Hakone loopp and also local musuems and craft experiences.

Cons:

An option which didnt include the evening meal as we prefer to explore other local restaurants.

2026-05-11 • via Nuitee
I
Isabel Morais Pereira • couple • pt
8
2026-05-11 • via Nuitee
L
Lizabeth • solo_traveller • us
5
2026-05-11 • via Nuitee
T
Thomas • couple • au
10
2026-05-11 • via Nuitee
V
valerie • solo_traveller • il
9
Pros:

the room was very spacious, treats for kids and adults. there was divercity at breakfast.

2026-05-11 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

The room was clean with comfy beds and quiet AC.

Cons:

Dinner main course was the same during our three days stay. Blankets were very thick and warm.

2026-05-11 • via Nuitee
M
Maria • solo_traveller • be
9
Mooi hotel, fijne onsen
Pros:

Prachtig hotel, schoon, comfortabele grote kamers. Onsen is top! Heel lekker eten, arrangement ontbijt plus diner is echt aan te raden.

2026-05-09 • via Nuitee
M
Martijn • couple • nl
9
2026-05-08 • via Nuitee
N
Nam Trung • couple • fr
9
2026-05-08 • via Nuitee
M
Miriam • solo_traveller • be
9
Pros:

Loved the shared space, the private onsen and the location next to the station, open air museum and little town center, great value for money

2026-05-08 • via Nuitee