Hanoi Lakeside Premium Hotel & Travel

Hotels
9.3 (2005 reviews)
60 Cau Go, Hoan Kiem , Hanoi , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location near Hoan Kiem Lake / old quarter
Very friendly and helpful staff (multiple mentions; Bryan singled out)
Good value for a 3-star hotel
Clean and well-decorated rooms (for many guests)
Convenient for restaurants and local attractions
Cons:
Small or cramped rooms with narrow walkways
Occasional cleanliness issues (towels/slippers) and one report of bedbugs
Noisy air conditioning and awkward shower setup
Limited/ minor amenities issues (no hand towel, initial AC outage)

Categories

Cleanliness
7.8
Mixed signals: several guests praised hygiene as very good, but multiple reports note average cleaning of items (slippers/towels), damp-feeling bed linens, and at least one report of bedbugs — overall cleanliness below the otherwise strong service/location.
Service
10
Consistently excellent: staff repeatedly described as warm, friendly and very helpful (multiple mentions of specific staff like Bryan), quick to resolve issues such as leaks or room changes.
Location
9.9
Outstanding: repeatedly praised for central position in the old quarter near Hoan Kiem lake and close to many restaurants — one of the strongest positives across reviews.
Room Quality
8.2
Mixed: some guests found rooms spacious and nicely decorated, others reported very small rooms, narrow walkways around beds and windowless rooms; beds noted as very large (positive) but cramped layouts lower the score.
Amenities
9.6
Generally adequate for a 3-star hotel: essentials present and staff fixed AC/outage issues promptly; some shortcomings noted (no hand towel, noisy AC, shower awkward), but overall amenities meet expectations for the category.
Value for Money
9.6
Very good value: several guests explicitly stated strong value for a 3-star hotel and recommended the property for budget-conscious stays.
Food and Beverage
9.3
Not mentioned in reviews: assigned target overall rating.
Overall Experience
10
Overall very positive impression driven by excellent location and exceptional staff service; issues (cleanliness/room size) did not dominate most guests' final assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:23

Property Description

Central Location and Convenience
Situated in the heart of Hanoi, Hanoi Lakeside Premium Hotel & Travel offers easy access to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake. With the city centre just 400 metres away, guests can immerse themselves in the vibrant culture of the area effortlessly.

Comfortable Rooms with Stunning Views
Each room at the hotel is thoughtfully designed to provide comfort and convenience. From a flat-screen TV and safety deposit box to city views and a private terrace in selected rooms, guests can enjoy a relaxing stay with all modern amenities.

Exciting Activities and Services
Guests can kickstart their day with a delicious breakfast and explore the city with free bike rentals. For those looking to venture further, the hotel offers car hire services and a dedicated tour desk to enhance their travel experience.

Ready to experience the charm of Hanoi? Book your stay at Hanoi Lakeside Premium Hotel & Travel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.3
Based on 2005 reviews
Cleanliness: 7.8
Service: 10
Location: 9.9
Room Quality: 8.2
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.3
Overall Experience: 10
N
Nicole • couple • ie
10
2026-08-21 • via Nuitee
A
Adela • couple • ro
8
2026-08-20 • via Nuitee
M
Michael Thomson • solo_traveller • gb
9
Pros:

The hotel design is cool as it fits with the architecture of the building. The staff were kind and I slept comfortably

2026-08-20 • via Nuitee
J
Jenny • couple • fi
9
Pros:

The location.

2026-08-19 • via Nuitee
N
Noam • couple • il
10
Pros:

מיקום מעולה. חדר יחסית גדול ומרווח. השירות היה נחמד.

2026-08-19 • via Nuitee
J
Joennarel • solo_traveller • be
9
Pros:

Het is een top locatie,aan de Old quarter..De vriendelijkheid van de personeel.Altijd klaar om te helpen .

2026-08-18 • via Nuitee
Y
yororin • solo_traveller • jp
9
Pros:

ロケーションは良くて、どこに行くにも便利でした。ホテルのスタッフも空港へのタクシーを提案してくれて助かりました。

Cons:

部屋の窓が外に面しておらず、通路に面した窓だったので、日中でも部屋は暗いです。

2026-08-18 • via Nuitee
A
Arnaud • couple • fr
8
Pros:

L’accueil et l’hospitalité de Bryan et son aide pour organiser des activités et transports.

2026-08-18 • via Nuitee
S
Sophie • couple • nl
9
2026-08-17 • via Nuitee
G
Giovanni • couple • it
10
2026-08-16 • via Nuitee
A
Alexandra • couple • de
9
Gutes Preis Leistungsverhältnis
Pros:

Sehr zentral

Cons:

Kein Fenster im Zimmer

2026-08-16 • via Nuitee
G
Garfield Vu • extended_group • vn
9
2026-08-14 • via Nuitee
A
Archie • couple • au
8
Great
Pros:

Mr Bryan and the team were lovely and very helpful. Good location and clean rooms.

Cons:

Window to room opened up into indoor courtyard, light on all night and no blind. Had to sleep with night mask. Would pay for room with balcony next time.

2026-08-13 • via Nuitee
M
Max • couple • de
10
Sehr schöner Aufenthalt, wir würden wieder kommen
Pros:

Besonders gefallen hat uns der ausgezeichnete Service und das Personal, was alles getan hat um uns alle Wünsche zu erfüllen und uns den Aufenthalt so angenehm wie möglich zu machen, danke an das Team!

Und die Lage ist natürlich auch ausgezeichnet :)

2026-08-13 • via Nuitee
E
Emily • couple • gb
10
Pros:

Excellent location. Staff were very friendly. The room had modern facilities and was clean.

2026-08-12 • via Nuitee
P
Phuong thao • couple • vn
10
2026-08-12 • via Nuitee
R
Rossella • couple • it
6
Dalle recensioni mi aspettavo di trovare una camera più pulita le lenzuola erano sporche e c erano peli in bagno e nel
Pros:

La posizione

Cons:

La pulizia della camera

2026-08-12 • via Nuitee
N
Nguyễn • couple • de
10
Pros:

Tốt

2026-08-12 • via Nuitee
B
Brigitte • solo_traveller • de
10
2026-08-12 • via Nuitee
I
Ivy • solo_traveller • ph
8
2026-08-11 • via Nuitee