Hanoi Lakeside Premium Hotel

Hotels
•
Independent
8.6 (20 reviews)
60 Cau Go, 60 7, Hanoi, 100000 , Hanoi , VN
84-385089476

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Pets allowed

Facilities

Full-service spa
Fireplace in lobby
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Excellent customer service from Bryan
Convenient location
Spacious rooms
Positive overall experience
Cons:
Minor room maintenance issues
Mixed feedback on amenities
Mixed reviews on pricing

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Outstanding service provided by the customer service manager, Bryan, who went above and beyond to ensure guests' comfort.
Location
8
Convenient location with easy access to key landmarks and public transport.
Room Quality
7.5
Spacious and comfortable rooms with minor maintenance issues reported by some guests.
Amenities
7
Satisfactory amenities provided, with mixed feedback on the gym and pool facilities.
Value for Money
6
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.5
Breakfast and restaurant services received positive feedback, with some guests suggesting more variety.
Overall Experience
8
Most guests had a positive overall experience and praised the hotel's offerings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 22:47

Property Description

Experience the charm of Hanoi at the Hanoi Lakeside Premium Hotel, where comfort meets premium service.

Indulgent Spa Services
Unwind in our full-service spa, offering a variety of massages designed to rejuvenate your body and soul. Let our skilled therapists pamper you while you escape the bustle of city life.

Culinary Delights
Savor delightful culinary experiences at our on-site restaurant and snack bar/deli, perfect for a casual bite or an elegant meal, ensuring your taste buds are treated to the best of local and international cuisine.

Convenient Location & Amenities
Nestled in the heart of Hanoi, enjoy easy access to iconic attractions like the Thang Long Water Puppet Theatre and Hoan Kiem Lake. With complimentary internet, personalized concierge services, and 24-hour airport shuttle options, we cater to all your needs.

Book now for an unforgettable stay at Hanoi Lakeside Premium Hotel!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 8
M
MARUSHITA • couple • jp
8
普通
Pros:

お部屋が広かったのでゆっくりできました。

Cons:

アーリーチェックインを希望して何度もホテル側とやり取りしていたが、当日ホテルに到着したがスタッフに伝わっていなかった。結果12:00に用意してくれた。またお部屋にバスタオルはあったが、フェイスタオルがなく不便であった。

2026-05-30 • via Nuitee
J
Julia • couple • au
10
2026-05-30 • via Nuitee
T
Todd • solo_traveller • qa
9
2026-05-30 • via Nuitee
E
Esmee • couple • nl
9
Fijn verblijf midden in het centrum
2026-05-30 • via Nuitee
R
Rémi • solo_traveller • fr
9
Pros:

Super séjour l'hotel est bien situé au centre du vieux Hà Nội.

2026-05-30 • via Nuitee
A
Anisha • solo_traveller • us
10
It was a wonderful stay and I will be coming back when I’m in Vietnam
Pros:

It was in a great location and the facilities were great

Cons:

Nothing

2026-05-29 • via Nuitee
J
Jack • couple • au
10
The hotel is in a great location and the staff were lovely 😁
2026-05-29 • via Nuitee
T
Thi Ngoc Phuc • solo_traveller • fr
10
2026-05-28 • via Nuitee
P
Phuoc-Vu • solo_traveller • fr
10
L’hôtel est vraiment proche de tous
Pros:

La propreté et l’accueil

2026-05-27 • via Nuitee
T
Thoa • family_with_children • cy
9
Pros:

Nhân viên nhiệt tình và rất thân thiện. Cám ơn sự giúp đỡ của các bạn rất nhiều. Lần sau có dịp sẽ quay lại đây.

2026-05-26 • via Nuitee
K
Kate • solo_traveller • mt
10
2026-05-26 • via Nuitee
K
Kazuyoshi • extended_group • jp
7
2026-05-26 • via Nuitee
J
Jaymielyn • solo_traveller • mt
8
2026-05-26 • via Nuitee
J
Jonathan • solo_traveller • gb
10
2026-05-24 • via Nuitee
D
Dylan • solo_traveller • nz
8
Pros:

Good location,clean tidy room

2026-05-23 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-05-23 • via Nuitee
I
Inessa • solo_traveller • il
10
Pros:

Отель в самом центре.все было здорово.чисто.уборка каждый день

Cons:

Все было здорово

2026-05-22 • via Nuitee
N
Nina • couple • nz
7
Perfect location for exploring
Pros:

Location.

Cons:

Could have paid more attention to cleanliness of the bedsheets

2026-05-22 • via Nuitee
T
Tasha • couple • au
10
2026-05-22 • via Nuitee
C
Connor • couple • gb
10
2026-05-22 • via Nuitee