Hanoi Lakeside Premium Hotel

Hotels
•
Independent
8.6 (20 reviews)
60 Cau Go, 60 7, Hanoi, 100000 , Hanoi , VN
84-385089476

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Pets allowed

Facilities

Full-service spa
Fireplace in lobby
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Excellent customer service from Bryan
Convenient location
Spacious rooms
Positive overall experience
Cons:
Minor room maintenance issues
Mixed feedback on amenities
Mixed reviews on pricing

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Outstanding service provided by the customer service manager, Bryan, who went above and beyond to ensure guests' comfort.
Location
8
Convenient location with easy access to key landmarks and public transport.
Room Quality
7.5
Spacious and comfortable rooms with minor maintenance issues reported by some guests.
Amenities
7
Satisfactory amenities provided, with mixed feedback on the gym and pool facilities.
Value for Money
6
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.5
Breakfast and restaurant services received positive feedback, with some guests suggesting more variety.
Overall Experience
8
Most guests had a positive overall experience and praised the hotel's offerings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 22:47

Property Description

Experience the charm of Hanoi at the Hanoi Lakeside Premium Hotel, where comfort meets premium service.

Indulgent Spa Services
Unwind in our full-service spa, offering a variety of massages designed to rejuvenate your body and soul. Let our skilled therapists pamper you while you escape the bustle of city life.

Culinary Delights
Savor delightful culinary experiences at our on-site restaurant and snack bar/deli, perfect for a casual bite or an elegant meal, ensuring your taste buds are treated to the best of local and international cuisine.

Convenient Location & Amenities
Nestled in the heart of Hanoi, enjoy easy access to iconic attractions like the Thang Long Water Puppet Theatre and Hoan Kiem Lake. With complimentary internet, personalized concierge services, and 24-hour airport shuttle options, we cater to all your needs.

Book now for an unforgettable stay at Hanoi Lakeside Premium Hotel!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 8
A
Alexia • couple • ch
8
2026-07-04 • via Nuitee
A
Alexia • couple • ch
8
2026-07-04 • via Nuitee
P
Phillip • solo_traveller • id
9
2026-07-03 • via Nuitee
C
Charlotte Maria • couple • nl
9
Fantastisch
Pros:

Heel lief personeel. Zeker de man achter de bali. Het is een TOP locatie alles is op loopafstand. Het is prima qua hygiëne alles is netjes en schoon. Hotel heeft een lift en goede airco

2026-07-02 • via Nuitee
V
Vinh P • family_with_children • de
7
Pros:

Sheets/bedding had insect carcasses on it.

Cons:

Quite an uncomfortable experience for my kids.

2026-07-02 • via Nuitee
K
Kavindi • couple • lk
10
Pros:

Very central location . Friendly staff special note to Brian and Simon who always greeted us and helped. Clean and have all the basic facilities. It was great

2026-07-01 • via Nuitee
H
Halil Pamir • couple • tr
10
Güzel geçti her şey
Pros:

Konumu mükemmeldi.Direkt şehir merkezinde.Simon ve Bryan çok yardımcı oldular.Check in saatinden 1 saat önce gelmiştik ve odamız hazırdı

2026-07-01 • via Nuitee
G
guy • solo_traveller • fr
10
Pros:

Bon accueil.
Plan de chambre original, on dirait un couloir long et large avec un petit salon tv frigo à l'entrée, douche et C au milieu et lit au fond.
J'ai bien aimé la distribution des espaces.
Très central, très calme.
On climatise juste le salon pour être tranquille aussi dans la chambre
Prise de chaque côté du lit

Cons:

?

2026-07-01 • via Nuitee
S
Shan Shan • family_with_children • us
7
Pros:

Staff are vey pleasant and helpful.

Cons:

The area is quite loud especially on weekends.

2026-07-01 • via Nuitee
A
Anne-Marie • family_with_children • gb
9
2026-07-01 • via Nuitee
T
Taylen • couple • au
9
Pros:

The staff were great, Bryan was super helpful prior to our arrival and while we were there. We stayed one night, but it was a great way to be close to the busy part of Hanoi.

2026-06-30 • via Nuitee
N
Neima • solo_traveller • il
8
Nice privet and comfortable
Pros:

I like the location and the staff, they cleaned my room every day , changed my towels , without me needing to ask . The room is comfortable, there is a window, hot water in the shower . I rate it 7/10

Cons:

The room is not clean to perfection but it’s okay .

2026-06-30 • via Nuitee
B
Blanca Marina • solo_traveller • es
10
2026-06-29 • via Nuitee
S
Shan Shan • couple • us
8
Pros:

Great location close to the Hoan Kiem Lake, and walking distance to numerous restaurants.

Cons:

It’s too close to a busy street and very noisy at night.

2026-06-28 • via Nuitee
M
Marco • solo_traveller • it
10
2026-06-28 • via Nuitee
F
Felix • solo_traveller • de
10
2026-06-27 • via Nuitee
W
Willoughby • couple • gb
10
Ideal for Hanoi
Pros:

Was a lovely clean and comfortable stay

2026-06-27 • via Nuitee
J
Juanjoarbelaez1 • solo_traveller • co
10
Pros:

The location was amazing and the facilities were really good

Cons:

N/A

2026-06-27 • via Nuitee
B
Benedita • couple • pt
10
2026-06-26 • via Nuitee
P
Phương Thảo • couple • fi
10
2026-06-26 • via Nuitee