Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great location
Beautiful property and amenities
Cons:
Issues with room cleanliness
Outdated room features

Categories

Cleanliness
7.9
Some rooms were noted to be dirty upon arrival, which negatively impacted the overall cleanliness perception.
Service
9.4
Most reviews praised the staff's friendliness and attentiveness, particularly highlighting a manager's exceptional service.
Location
8.9
The hotel is well-located near popular attractions, making it convenient for guests.
Room Quality
7.9
Rooms were described as small and somewhat outdated, but with high-quality bedding.
Amenities
8.9
The pools and grounds received positive mentions, although some gym facilities were disappointing.
Value for Money
8.4
The general pricing was considered high, but many guests expressed overall satisfaction with their experiences.
Food and Beverage
8.4
Mixed reviews on the breakfast variety and quality but overall satisfaction with other dining options.
Overall Experience
9
The majority of guests had a very positive experience with several recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:27

Property Description

Unwind in luxury at Hotel Caribe by Faranda Grand, a stunning oasis in Cartagena's vibrant Bocagrande district.

Spa & Recreation
Indulge in a world of relaxation with our on-site spa, offering rejuvenating massages and facials. Enjoy three outdoor swimming pools, two hot tubs, and a state-of-the-art health club, ensuring your stay is nothing short of revitalizing.

Culinary Delights
Savor the flavors of international cuisine at the Pedro Heredia Restaurant, or take advantage of our 24-hour room service for a meal in your room. With multiple bars and cafes available, there’s a perfect spot for every drink and snack.

Convenience & Comfort
Experience ultimate comfort in our 363 air-conditioned rooms, featuring heated floors and luxurious Select Comfort beds. Stay connected with complimentary Wi-Fi and enjoy convenient amenities like a business center and roundtrip airport shuttle service.

Escape to paradise and book your unforgettable stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 155 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9
H
Hernan • couple • co
6
Pros:

el sitio es bonito, el area de la piscina esta bien, pero le falta cuidado y renovacion,al resto del hotel, podria ser un verdadero hotel de lujo, pero actualmente no lo es

Cons:

instalaciones de 3-4 estrellas para un hotel clasificado 5 estrellas, costo excesivo para su calidad, desayuno regular, alcoba regular para un 5 estrellas

2026-07-25 • via Nuitee
R
ROZO • family_with_children • co
9
Pros:

Instalaciones

Cons:

Algunas personas del personal, no fueron tan amables

2026-07-23 • via Nuitee
G
GABRIELA • family_with_children • co
5
Antes era mejor, no estoy segura si el precio calidad es congruente
Pros:

El Hotel lo conozco hace varios años. La zona sociales son bastante bonitas

Cons:

Las habitaciones y la zona de restaurante ha desmejorado muchísimo hace unos años era un lugar increíble… ahora por ejemplo las habitaciones son bastante sencillas y se ven viejas. El buffet del restaurante es muy mediocre. Nunca hay disponible suficiente para todos los huéspedes. con cosas tan sencillas como las arepas de huevo se quedan bastante cortos. El bufet en general es pésimo.

2026-07-22 • via Nuitee
M
Mauricio • family_with_children • co
10
2026-07-22 • via Nuitee
H
Hector • couple • au
8
2026-07-22 • via Nuitee
F
Francisco • solo_traveller • co
9
Pros:

Hitel clasico y muy confortable

Cons:

Falta salvavidas en la piscina

2026-07-22 • via Nuitee
R
Ronald • solo_traveller • cr
10
Pros:

La oportunidad de estar en un lugar con mucha paz.

Cons:

El área de juegos para niños los implemento estaban MY MALOS

2026-07-21 • via Nuitee
L
Luis • family_with_children • co
10
Una estadía que nunca falla
Pros:

Aumentaron las áreas de piscinas, de manera que aún con la alta ocupación del fin de semana festivo no sentimos que estuviera llena la piscina.

Cons:

Todo fue excelente pero nos hubiese gustado escuchar música mientras estábamos en la piscina, ojalá la misma música que tenían en el club de playa.

2026-07-21 • via Nuitee
D
diego fernando • couple • co
9
Agradable
Pros:

.,

Cons:

.

2026-07-21 • via Nuitee
C
carmen • couple • co
9
Tiempo de relax
Pros:

Las amplias instalaciones

Cons:

Algunos accesos

2026-07-20 • via Nuitee
G
Gislaine • extended_group • br
10
Perfeita
Pros:

A acomodação apesar de ser antiga é maravilhosa!
O hotel é enorme, com mta área verde, lindo

Cons:

Do banheiro por não ter janela e não ter box

2026-07-20 • via Nuitee
L
Leyre • family_with_children • es
9
Ideal para familias
Pros:

Ideal para familias porque hay animalitos por las instalaciones como venados, osos perezosos, tucanes y pavos reales.
También hay piscina para pequeñitos, columpios y trona en la zona del comedor.

2026-07-19 • via Nuitee
J
Julia • family_with_children • hn
1
Hotel con muchas limitantes de limpieza y mala atención del personal , además de muy retiradas las habitaciones y el mar
Pros:

Los jardines

Cons:

La limpieza , la mala atención de parte del personal del hotel , el desayuno poco variado y en mi habitación. No había jabón ni secadora de pelo a pesar que en las amenidades la ofrecían

2026-07-18 • via Nuitee
N
Natali • solo_traveller • co
10
2026-07-18 • via Nuitee
M
Maria Elena • extended_group • cl
8
Buena estancia
Pros:

Nos gustó el desayuno, la ubicación, el parque y las piscinas.

Cons:

No me gustaron las habitaciones, porque la que nos dieron tenía hongos en el techo y tampoco tenía colgadores para las toallas, estaba todo muy lindo, pero hay que mantenerlo limpio. Tampoco nos dejaban las toallas para todos.

2026-07-16 • via Nuitee
S
Sofia • extended_group • co
10
Pros:

Las instalaciones son muy bonitas y aseadas. Hay diversidad de flora y fauna. Varias piscinas. Los cuartos son muy aseados.

2026-07-16 • via Nuitee
I
Isabel • solo_traveller • es
6
Solo aceptable para un 5 estrellas
Pros:

El personal

Cons:

El desayuno y el proceso de checkout

2026-07-15 • via Nuitee
N
Nicolás • solo_traveller • co
9
Pros:

Muy hogareño

Cons:

Desayuno algo parco

2026-07-15 • via Nuitee
A
Alexander • family_with_children • us
10
2026-07-15 • via Nuitee
Y
Yanisleidy • family_with_children • es
9
2026-07-13 • via Nuitee