Hyatt House Chicago West Loop-Fulton Market

Hotels
Hyatt House
9 (920 reviews)
105 N May Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Clean room
Cons:
Parking fees
Housekeeping issues

Categories

Cleanliness
8.46
Mixed sentiment; some concerns about cleanliness in the carpet upon arrival.
Service
9.43
The staff is extremely helpful and efficient throughout the stay.
Location
9.47
Fantastic location with great access to restaurants and family.
Room Quality
8.42
Rooms were largely clean and attractive, but some mentioned the need for more space.
Amenities
8.95
Nice amenities including a gym and pool, though some areas need updating.
Value for Money
8.41
High parking fees noted, affecting overall perceived value.
Food and Beverage
9.46
Breakfast was good and the new pancake house downstairs was loved.
Overall Experience
9.43
Overall good experience but some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:05

Property Description

Modern Accommodations
Located in Chicago near United Center, Hyatt House Chicago West Loop offers stylish air-conditioned rooms with a flat-screen TV and a private bathroom. Some rooms even feature a convenient kitchenette.

Convenient Amenities
Guests can enjoy the hotel's fitness center, indoor pool, and terrace. The 24-hour front desk, free WiFi, and private parking add ease to your stay.

Central Location
With Union Station and Willis Tower nearby, and Midway International Airport just 15 km away, our hotel is the perfect choice for both business and leisure travelers.

Book your stay at Hyatt House Chicago West Loop now for a memorable experience in the Windy City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 68 per day.

Location

Guest Reviews

9
Based on 920 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
S
Steve solo_traveller us
9
Pros:

Very nice hotel overall.

Cons:

The bed was uncomfortable. I think the mattress needs replaced. The pillows had very little support also. That's my only complaint.

2026-07-24 via Nuitee
J
Jeffrey couple us
10
2026-07-23 via Nuitee
D
David family_with_children us
9
Very nice, clean professional and friendly staff!
Pros:

Clean, friendly staff, breakfast was good!
Room was very nice

Cons:

Not there long enough to notice anything particularly

2026-07-21 via Nuitee
A
Amanda solo_traveller us
10
Pros:

The location of the hotel was amazing! We were able to take the train and walk to everywhere we wanted to go! Staff was kind and helpful! Breakfast was delicious!

2026-07-19 via Nuitee
J
Johnson extended_group us
10
2026-07-19 via Nuitee
E
Essi family_with_children us
8
Overall good.
Pros:

Cleanness

Cons:

Breakfast end at 9am and housekeeping never cleaned my room during my 3 night stay

2026-07-15 via Nuitee
G
Godfrey extended_group us
8
Pros:

I liked all the aplyances in the suits

Cons:

The lights kept shutting off in the bedroom after about 30 minutes

2026-07-13 via Nuitee
C
Camira couple us
10
2026-07-10 via Nuitee
A
April couple us
8
Pros:

Conveniently located and nice and clean. Great friendly atmosphere.

2026-07-09 via Nuitee
S
Sonja family_with_children us
9
Excellent high quality great location and fab facilities
Pros:

location, the 3rd floor lobby, the rooftop, and The Pancake House being downstairs

Cons:

the $72/ night parking and the breakfast- but The Pancake House being downstairs make up for the breakfast on the 3rd floor

2026-07-09 via Nuitee
X
X1994QBtomv NONE Milwaukee, Wisconsin
8
Third time stay
Pros:

Overall a good stay as the hotel is in a good location near restaurants and music venue. The valet process is not great, requiring multiple trips upstairs to main desk. When getting car out of valet parking, phone number is central dispatch not in hotel and is inefficient. Could do better on breakfast.

2026-07-06 via Tripadvisor
M
Maria family_with_children us
5
2026-07-06 via Nuitee
D
Dunard extended_group us
7
Pros:

We requested extra towels and they were promptly brought to us. We also requested a luggage cart for check out. It was also promptly brought to us. The hotel attendant was helpful to answers our questions on Thursday evening. (I did not catch his name. Very friendly and willing to assist!

Cons:

Thin walls. We heard other guests coming/going at various times including the middle of the night so 3 of the 4 of us did not sleep well!

2026-07-05 via Nuitee
C
Claudia solo_traveller us
10
Pros:

The room was spacious and quiet

Cons:

We didnt get to enjoy the pool due to an event that was going on until 8 and the parking as well but overall everything was perfect.

2026-07-05 via Nuitee
3
346clydem NONE
10
Amazing
Pros:

Amazing place to stay! rooms are perfect and the staff is amazing! the lounge on the top floor is perfect for chilling for the evening with a nice view of Chicago skyline

2026-07-04 via Tripadvisor
P
Paul solo_traveller us
6
Pros:

Location

Cons:

Rude guy at check in, bins in hallway all the time blocking our door and rate higher than quoted on booking.com

2026-07-03 via Nuitee
K
Kooistra solo_traveller us
10
2026-07-01 via Nuitee
J
Jeanne extended_group us
8
2026-06-30 via Nuitee
J
Jennifer couple us
10
Apartment living in the West Loop opened our eyes to authentic Chicago living.
Pros:

I loved the apartment vibe—it felt like we were true Chicagoans rather than visitors! The hotel was conveniently located and we loved exploring this more authentic side of the city after always staying right next to the river in the past. The unit was cozy and well-designed, especially the bathroom and closet area, to get the most benefit and storage with the space available. This is now our default spot for all future Chicago trips!

Cons:

No complaints!

2026-06-29 via Nuitee
R
Ronaldo extended_group pa
8
2026-06-29 via Nuitee