Britannia Hotel Birmingham New Street Station Birmingham

Hotels
•
Britannia Hotels
6.3 (4805 reviews)
New Street , Birmingham , gb
+44 121 631 3331

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Affordable
Cons:
Unpleasant smell
Old room conditions
Lift issues

Categories

Cleanliness
5.21
Several reviews mentioned unpleasant smells and issues with cleaning.
Service
6.88
While the staff were praised, the broken lift negatively impacted service.
Location
8.62
Multiple reviews highlighted the great central location.
Room Quality
4.87
Complaints about old rooms, uncomfortable beds, and noise noted.
Amenities
5.4
Basic amenities were mentioned; some lifts not functioning.
Value for Money
7.16
Guests felt they got what they paid for, with some value indicated.
Food and Beverage
6.41
Some concerns about breakfast pricing, but no major complaints.
Overall Experience
5.88
Overall experience was mixed but returned for location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:31

Property Description

Convenient Location
Located opposite Birmingham New Street Station, the Birmingham Britannia Hotel offers easy access to popular attractions like the Bullring Shopping Centre and Victoria Square, making it a prime choice for travelers looking to explore the city.

Comfortable Rooms and Amenities
The rooms at Britannia Birmingham are equipped with baths, showers, TVs, and free Wi-Fi. Guests can enjoy complimentary newspapers, tea/coffee making facilities, and access to Harvey’s Bar for a relaxing evening.

Dining Options
Start your day with a hot and cold breakfast buffet at the hotel's restaurant and later unwind at the bar with a selection from the snack menu. Whether you're fueling up for a day of sightseeing or winding down after a busy day, Britannia Birmingham has you covered.

Book your stay at Birmingham Britannia Hotel for a convenient and comfortable experience in the heart of the city.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Location

Guest Reviews

6.3
Based on 4805 reviews
Cleanliness: 5.21
Service: 6.88
Location: 8.62
Room Quality: 4.87
Amenities: 5.4
Value for Money: 7.16
Food and Beverage: 6.41
Overall Experience: 5.88
J
Juli • solo_traveller • gb
4
Just because budget price ( DOES) not mean let ghe basics( slip)
Pros:

Lovely shower Close to train station Reception open in early hours

Cons:

1. My door DID not lock
2. Nk phone in the room tk ring down to reception
3. No oat milk or alternative milk
4. Single room I DO not expect a single bed( afterall i am a adult( NOT a child making the booking!!!!

2026-08-08 • via Nuitee
A
Alex • couple • gb
10
2026-08-08 • via Nuitee
C
Craig • solo_traveller • gb
8
2026-08-08 • via Nuitee
S
Sitara • solo_traveller • gb
10
2026-08-08 • via Nuitee
A
Ahmed • solo_traveller • gb
9
2026-08-08 • via Nuitee
S
Steve • solo_traveller • gb
8
Pros:

Late reception

Cons:

Some noise from late night revellers

2026-08-07 • via Nuitee
B
Bobby • solo_traveller • ie
8
2026-08-07 • via Nuitee
K
Kirwan • solo_traveller • gb
7
Thank you.
Pros:

Reliable

Cons:

Stains on the bathroom counter

2026-08-07 • via Nuitee
E
Emma • solo_traveller • gb
8
Fine
Pros:

Close to station and job interview

Cons:

Nothing

2026-08-07 • via Nuitee
M
Mckeever • solo_traveller • gb
8
Pros:

The only complant is the wi-fi is always dropping out

Cons:

The room was clean and friendly and the staff were very helpful

2026-08-07 • via Nuitee
D
Daniel • solo_traveller • gb
7
2026-08-07 • via Nuitee
S
SIKIRU • solo_traveller • gb
7
Good
Pros:

Closeness to the city

Cons:

Noisy

2026-08-07 • via Nuitee
M
Mohit • solo_traveller • gb
10
2026-08-07 • via Nuitee
B
Bridget • couple • au
8
it was good and staying one more night 25/26 August
Pros:

Location excellent, straight onto the busy shopping area

Cons:

Lift a little slow

2026-08-07 • via Nuitee
B
Berih • couple • gb
10
2026-08-07 • via Nuitee
P
Poonam • couple • gb
7
Overall not so bad
Pros:

Neat and tidy rooms

Cons:

It was too hot in the room i was sweating

2026-08-07 • via Nuitee
C
Ciaran • couple • ie
7
You get what you pay for
Pros:

Convenient location beside train station

2026-08-07 • via Nuitee
R
Rejia • couple • gb
2
2026-08-07 • via Nuitee
K
Karina • solo_traveller • gb
7
You get what you pay for. Location best feature.
Pros:

Location and price

Cons:

Run down in places. Massive holes in ceiling and. Evidence of damp in communal corridors and stairwell.

2026-08-07 • via Nuitee
D
DECLAN • solo_traveller • gb
6
Pros:

Room so clean

2026-08-06 • via Nuitee