Hotel Pen Mutiara

Hotels
10 (151 reviews)
Wisma Nelayan Pelabuhan LKIM , Kampong Batu Maung , MY
+60 4-626 4888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Polite staff
Convenient location
Restaurant quality
Cons:
Poor cleanliness
Unreliable WiFi
Maintenance issues

Categories

Cleanliness
10
Multiple reviews mention poor maintenance, dusty conditions, and unpleasant smells.
Service
10
Staff was polite and helpful, but there were issues with responsiveness.
Location
10
The location is convenient for work and has easy access to various spots.
Room Quality
10
Rooms were noted to have issues like no windows and strong smells.
Amenities
10
Amenities like the pool are not well maintained, and WiFi is unreliable.
Value for Money
10
For the price, guests expected better quality and more transparency about renovations.
Food and Beverage
10
The restaurant received some positive remarks despite other issues.
Overall Experience
10
Overall, many guests had a negative experience but appreciated certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Garden Oasis
Hotel Pen Mutiara offers a serene garden setting, perfect for relaxation after a day of exploring the nearby Teluk Tempoyak Beach.

Convenient Amenities
Enjoy free private parking, room service, and a 24-hour front desk for all your needs during your stay at this 3-star hotel.

Outdoor Pool Paradise
Cool off in the hotel's outdoor pool and take in the peaceful surroundings, just 10 km away from the bustling Queensbay Mall.

Book your stay at Hotel Pen Mutiara now and experience the perfect blend of tranquility and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 151 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
mohd khairi fitri • couple • my
7
2026-09-07 • via Nuitee
F
FJ Mat Black • family_with_children • my
8
2026-08-09 • via Nuitee
N
Nur aymie • couple • my
8
2026-07-22 • via Nuitee
W
Wendy • solo_traveller • au
4
Pros:

Clean room

Cons:

The hotel is under renovation so it not smooth in getting to the rooms. Lack of facilities. No basic toiletries except body and hair shampoo

2026-06-30 • via Nuitee
M
Mohammad • solo_traveller • sg
9
Pros:

Good location

Cons:

Less light

2026-06-17 • via Nuitee
J
Joan • solo_traveller • my
7
Pros:

Spacious room

Cons:

The food of the restaurant.

2026-06-13 • via Nuitee
A
aznee • solo_traveller • my
8
Pros:

The room is spacious and value for money but I get the one without window..

2026-06-11 • via Nuitee
M
Mohd Khaidzir • couple • my
8
Pros:

The room is bigger then my axpectation.

Cons:

Room lightning and need new air cond system.

2026-05-04 • via Nuitee
Z
Zuffree • solo_traveller • my
5
Pros:

space

Cons:

no tooth brush..amenities not up to expectation

2026-05-03 • via Nuitee
A
Akshay • extended_group • in
7
2026-04-25 • via Nuitee
M
Muhammad Faizuddin bin Mhd Ariff • couple • my
10
2026-03-21 • via Nuitee
W
Wan Mohd Hawari • family_with_children • my
8
Pros:

Yes

2026-03-05 • via Nuitee
E
Emy Ezura • couple • my
8
Easy access and convenience
Pros:

Convenient

Cons:

Under renovation

2026-03-03 • via Nuitee
V
Viknesvary • couple • my
7
Comfortable for 3 days stay
Pros:

Nice room, good view and comfortable

Cons:

The fridge was not working and even after i complained no one came to fix it

2026-02-28 • via Nuitee
R
rhonda • family_with_children • us
7
Under renovation, but I didn't see anybody working.
2026-02-24 • via Nuitee
D
Dmegryan • family_with_children • my
6
2026-01-11 • via Nuitee
F
fauzai • family_with_children • my
8
Pros:

Restoran yg menyediakan sajian yg sedap..

Cons:

Parking buat masa ni ok ketika tiada majlis di hotel namun ia akan sukar sedikit bila ada majlis

2026-01-11 • via Nuitee
G
GILBERT ANAK • couple • my
3
I dont like it
Pros:

Nothing

Cons:

The smell of the hotel. They didnt mentioned in booking.com that room does not have window. Very terrible

2025-12-28 • via Nuitee
S
sahak • family_with_children • my
6
Pros:

Plug point not enough for 4 ppl, bath room toilet pump spoil

2025-12-27 • via Nuitee
S
Samihah • family_with_children • my
8
2025-12-26 • via Nuitee