Hotel Carlton On The Grand Canal

Hotels
8 (9317 reviews)
Santa Croce 578 , Venice , it
+39 041 275 2200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cleanliness
Cons:
Old facilities
Small rooms
High breakfast costs

Categories

Cleanliness
7.89
The cleanliness was generally noted as good, but some reviews mentioned issues with old facilities.
Service
8.36
Overall positive feedback regarding staff helpfulness and professionalism.
Location
8.9
Consistently highlighted as excellent, with proximity to train stations and central attractions.
Room Quality
7.35
Some guests mentioned small rooms and old decorations, suggesting the need for updates.
Amenities
7.88
Amenities were satisfactory, but there were mentions of outdated equipment like hairdryers.
Value for Money
7.84
Value was considered acceptable, though breakfast price was seen as excessive by some.
Food and Beverage
7.39
Breakfast quality noted as good but some feedback indicated the price could deter usage.
Overall Experience
8.36
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:22

Property Description

Luxurious Accommodations
Hotel Carlton offers spacious, Venetian-style rooms with elegant interior design, Murano glass lamps, and antique furniture. Each room is air-conditioned and equipped with modern amenities for a comfortable stay.

Gourmet Dining Options
Indulge in an American breakfast each morning and savor Italian and international dishes at La Cupola restaurant. Enjoy drinks and snacks at Bar Carlton Café throughout the day, all while overlooking the stunning Grand Canal.

Convenient Location and Services
Located just minutes away from Santa Lucia Train Station and Piazzale Roma car park, Hotel Carlton provides easy access to Venice's top attractions. Take advantage of free access to the Venice Casino and the assistance of the hotel's helpful staff for booking restaurants and tickets.

Ready to experience the charm of Venice at Hotel Carlton On The Grand Canal? Book your stay now for an unforgettable getaway.

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 9317 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
H
Helena • couple • pt
6
2026-07-25 • via Nuitee
S
Salvador • couple • es
9
Maravilloso
Pros:

La cercanía a la parada de autobuses y a la estación de tren. Las habitaciones son muy elegantes y el baño era amplísimo. Salir por la puerta y darte de bruces con el Gran Canal no tiene precio.

Cons:

El agua de la bañera se salía y acababa el suelo encharcado.

2026-07-25 • via Nuitee
R
Rosita • extended_group • it
7
Pros:

Posizione

2026-07-25 • via Nuitee
V
Victoria • couple • es
7
2026-07-24 • via Nuitee
N
Nuno • couple • pt
9
2026-07-24 • via Nuitee
G
Gerald Lindorfer • solo_traveller • at
10
2026-07-24 • via Nuitee
C
CRUZ • couple • mx
10
excelente opcion
Pros:

muy comodo y su ubicación unica

Cons:

nada

2026-07-24 • via Nuitee
G
Gorka • solo_traveller • bo
8
Pros:

La ubicación

Cons:

Es un hotel que requiere un poco de mantenimiento y refacciones

2026-07-24 • via Nuitee
L
Lynda • solo_traveller • gb
10
Brilliant
Pros:

Breakfast was good & located directly on Grand Canal. Right across from Train Station just need get over 1 bridge & I got a porter. Venice is a lovely place & lots to see

Cons:

N/A

2026-07-24 • via Nuitee
Şahmar • extended_group • tr
6
2026-07-24 • via Nuitee
H
Haydn • couple • gb
10
2026-07-24 • via Nuitee
T
Thomas • solo_traveller • de
9
Super Lage für Bahnreisende
2026-07-23 • via Nuitee
O
Ozgurrsn • solo_traveller • tr
1
174 numaralı oda asla
Pros:

Sadece konumunu

Cons:

174 numaralı klostrofobik bir odada kaldık. Otelin en dip odası idi. Asansöre ulaşmak 1 dakika sürüyordu. Oda ara boşluğa bakıyor. Hiç ışık almıyordu. Ve çok üşüdük.Birde üçüncü yatak konumu çok kötü idi. Kısacası kötü bir tatil başlangıcı oldu

2026-07-23 • via Nuitee
M
Maria Veronica • couple • ve
10
2026-07-23 • via Nuitee
A
Athanasia • family_with_children • gr
7
Πολύ παλιό ξενοδοχείο ακατάλληλο για καλοκαίρι.
Pros:

Μόνο η τοποθεσία κ το πρωινό που παρείχε τα βασικά είδη.

Cons:

Η κατάσταση του δωματίου. Εκτός από το ότι ήταν πολύ μικρό, για οικογενειακό 4 ατόμων. Τα στρώματα είναι πολύ άβολα, όπως κ τα μαξιλάρια. Το χειρότερο όλων ήταν το αιρκοντίσιον, αν μπορείς να το πεις κ έτσι, που ήταν αρχαιολογικό κομμάτι! Τουλαχιστον του περασμένου αιώνα, αλλά κ παρά πολύ βρόμικο, προς στιγμή ανησύχησα.
Δυστυχώς δεν το προτείνω.

2026-07-23 • via Nuitee
T
Tamás • couple • de
9
2026-07-23 • via Nuitee
S
Sonia • couple • be
8
Good value for money on a very convenient location
Pros:

The Carlton is really good value for money. The location is excellent. At the end of the grand canal, it’s literally 5 minutes walk from the bus and train stations of Venice and very easy to find. It is also accross a vaporetto stop.

The rooms are fine, if a bit worn out. Everything is very clean and well organised. Staff are very helpful. All and all we recommend staying here.

Cons:

As mentioned a bit faded but I wouldn’t be put off staying there again. Venice is very expensive and this is good price for a rather decent accommodation.

2026-07-23 • via Nuitee
S
Sandrine • solo_traveller • re
8
2026-07-23 • via Nuitee
M
Miguel Ángel • solo_traveller • es
9
2026-07-22 • via Nuitee
N
Nong • family_with_children • vn
8
2026-07-22 • via Nuitee