Hyatt Regency Green Bay

My room was clean when I arrived but nothing was plugged in next to the bed on both sides. There was also a piece of wood hanging next to the refrigerator. I also feel that the rooms could use some updates. The carpet in my room was okay but had worn spots and the bathroom had some areas where caulk could be used.

The worst hotel I have been to in a long time. Charged full price just to park here was suppose to be half off for convention not to mention only got to use parking a few hours due to completely full lot and was charged for two full days. Missed an important class due to room key lock just stopped working mid day. Was loud construction going on all day right next to me. Was forced to move to another room which they literally downgraded me to a smaller two queen bed room and for all of that I got a free meal ticket for my troubles. The place is really old and gross.

We found spiders in our room. My wife was scared. Also, too much noise from the cars. It would be nice if Parking is free. We like the central air.

Construction going on until 6:20 pm, drilling and hammering sound very next to the room I stayed. Attitude of a receptionist who told me to go to the "business center if the construction noise is too loud."
Hot scolding shower where I could not control the temperature occurred around 6 pm, although it became controllable by next morning.

Room was not cleaned, pull our bed was broken. Sinks wouldn’t drain, bandaids on the floor, dust everywhere and a thick green ring in the pool.

Bed was not changed from last stay upon arrival— had hair and skin flakes all in the sheets. Had to switch rooms at 10pm but thankful they accommodated that. Getting in and out of parking was interesting and not sure why we would have to pay to park in the hotel lot per night … room was fairly clean but overall really run down.

Hotel in location to our event was good. Hotel was clean, had an issue with the thermostat and the room was extremely cold to the point I had to call the front desk for extra blankets. But all in all, the Hot tub was clean, and hot. I would stay there again for sure. Staff was friendly enough.

The location was great. Rooms were suites and very large. Price was very good. Parking was tight but the staff was very helpful. Rooms were worn -- but clean. We did not eat there. Overall, a good B+/A- hotel. Well worth the money.

We had a family emergency in Green Bay and the front desk staff went above and beyond to help my family during this difficult time.

Good for business trip. Well placed and nice staff.
Good gym and breakfast.
Good for families and events as well. Highly recommended.

Extremely disappointing — not what I expect from Hyatt
I am a Hyatt Lifetime Globalist and have stayed at many Hyatt properties around the world. Unfortunately, this was one of the most disappointing experiences I have had with the brand. The hotel feels old, worn out, and badly in need of renovation. It simply does not live up to the Hyatt Regency standard.
The biggest frustration came when I returned after a long day and found that my room had not been cleaned. At reception, I was told that rooms are only cleaned every third day. This directly contradicted the written information I received at check-in, which clearly stated that rooms would be cleaned daily, including beds being made. When I pointed this out, the response was simply that the information was wrong and had been changed. There was no apology, no explanation, and no attempt to resolve the issue.
For a hotel carrying the Hyatt Regency name, this is not acceptable. Hyatt is doing itself no favors by keeping this property under its brand. I rarely post reviews, and I have never posted a negative one before, but this experience was poor enough that I feel other travelers should be warned.

Excellent check in and service, staff is very friendly and helpful...this is my second stay, and each time has been a great experience.

This hotel was perfect for our group stay! Very clean. The kids loved the elevator. The layout was great & the rooms were big!

Hotel desperately needs to be updated. Felt dirty because of how old everything in the room was…from tub to doors, it was so old and beat up. We expected so much more…very disappointed!

I would give them a zero out of ten. They conned me out of $50. They refuse to give me my $50 security deposit back . Round and round we go with there AI crap. Can’t get a hold of anyone.

Hotel was very clean and right in the center of everything. Fabulous Saturday market and river walk just a short distance away.

Always enjoy the on site food and drink convenience and options. I love this hotel for the room layout as well as the pool containing a sauna, steam room, hot tub/jacuzzi, and bathrooms.

Great location. Spacious rooms. Great place to stay for 4th of July activities and fireworks. …………………………………………………………

Nice staff but a very beat up hotel.

Cheap hotel which I got what I paid for. Don't expect much, but at least the staff was very nice and considerate. Next time I'll try a different hotel when coming to Green Bay, but maybe one day I'll need a cheap room in a convenient location.