Mercure Strasbourg Centre Petite France

Hotels
•
Mercure
8.6 (1905 reviews)
3, rue du Maire Kuss , Strasbourg , FR
+33 3 88 32 80 80

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location near train station and Petite France
Clean rooms and comfortable beds
Good, varied breakfast
Complimentary filtered/sparkling water and lobby coffee
Newly refurbished/well-equipped rooms
Good value for money
Cons:
Small or cramped rooms (sloped ceilings in some)
No mini-fridge in many room categories
Bathroom/accessibility issues for guests with reduced mobility
Cross-contamination risk for gluten-free bread
Limited storage and hanging space
Heavy/awkward furniture limiting movement in some rooms

Categories

Cleanliness
8.9
Multiple reviews note daily housekeeping and that rooms/bathrooms were clean; cleanliness described positively overall.
Service
9
Staff repeatedly described as friendly, welcoming and helpful; 24/7 reception and courteous service cited in several reviews.
Location
9.1
Location repeatedly praised (close to train station, Petite France, cathedral and old town); consistently highlighted as a major positive.
Room Quality
7.4
Mixed feedback: comfortable beds and newly refurbished rooms noted, but several guests reported small/cramped rooms, sloped ceilings, lack of fridge and bathroom/accessibility issues.
Amenities
8
Positive mentions of lobby water (filtered/sparkling), coffee machine, Nuxe shower products and in-room kettle; some negatives: no mini-fridge in many rooms and limited accessibility aids.
Value for Money
9
Multiple guests explicitly mention good value or price matching service; several positive comments about price-performance.
Food and Beverage
8.4
Breakfast described as varied and good in several reviews, but one clear negative about gluten-free bread being cross-contaminated reduces the score slightly.
Overall Experience
9
Overall sentiment is positive with guests describing excellent or lovely stays, citing location, service and cleanliness as highlights despite some room-size and amenity drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Accommodation

Experience comfort and style at Mercure Strasbourg Centre Petite France with 61 soundproofed rooms featuring modern amenities like flat-screen TVs and private bathrooms.

Convenient Location

Situated in the heart of Strasbourg, our hotel offers easy access to the Gare Centrale station, the charming Petite France district, and the iconic Strasbourg Cathedral within walking distance.

Traveler-Friendly Services

Benefit from our secure 24-hour public car park with special rates and take advantage of the shuttle train to the airport, making your travel experience seamless.

Book now to enjoy a delightful stay at Mercure Strasbourg Centre Petite France!

Important information:

The Sainte Aurelie public car park (covered with 24-hour surveillance) is located 1312 feet from the hotel.

Please note that children under 12 years old can enjoy breakfast for free.

When traveling with pets, please note that an extra charge of 20 € per pet per night.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.6
Based on 1905 reviews
Cleanliness: 8.9
Service: 9
Location: 9.1
Room Quality: 7.4
Amenities: 8
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 9
S
Serge • solo_traveller • no
7
The price meet the service
Pros:

The staff, the breakfeast and the location

Cons:

the bed and the bathroom

2026-10-31 • via Nuitee
C
Christine • solo_traveller • ch
8
2026-10-24 • via Nuitee
K
Karen • family_with_children • au
8
Pros:

Good for short stay between station & old town.

2026-10-21 • via Nuitee
A
Anna • solo_traveller • fi
9
I had an excellent experience at this hotel
Pros:

I felt completely at home throughout my stay at Mercure Strasbourg Centre Petite France.

The room was cozy and had everything I needed: a spacious shower with a hairdryer, a large wardrobe, a safe, individually adjustable air conditioning, a window and a balcony. The soundproofing was excellent. There was also a TV, a desk and chair, a bedside table, and a tea and coffee station with a kettle, mugs, tea, coffee and sugar.

The room itself was not very large, but it was practical and thoughtfully equipped. There were plenty of power outlets, both by the desk and on either side of the bed. The bed was large and comfortable, and the pillows were comfortable too. The room had carpeted flooring. Housekeeping was provided daily, and the bed linen and towels were clean.

The reception is open 24/7, and check-in and check-out were both quick and hassle-free. In the evening and at night, access to the hotel is secured with a key card. Coffee, tea and water are available in the lobby. There is a water dispenser with chilled and sparkling water, as well as a coffee machine.

The location is excellent. The hotel is very close to the train station, but at the same time it's not right on the station square, where there can be quite a crowd in the evenings. It's closer to the Petite France district and the famous Ponts Couverts. Strasbourg Cathedral is also within easy walking distance, about 15 minutes.

All the staff are friendly, welcoming and helpful. Overall, I had an excellent experience at this hotel.

Cons:

Perhaps the only downside was the lack of a mini-fridge in my room. I believe that the more expensive room categories do have one.

2026-10-15 • via Nuitee
R
Roxane • couple • fr
7
BON HÔTEL
Pros:

La proximité de la gare, la literie confortable, la très bonne occultation, c’était agréable de pouvoir dormir dans le noir, la grande douche avec les produits nuxe

Cons:

Notre chambre était finalement assez petite car toute une partie était en pente, il n’était pas possible de se tenir debout sur la moitié de la chambre, pas pratique, du coup nous n’avions pas beaucoup d’espace pour 2, très difficile de bouger la chaise de bureau pour accéder à l’autre partie du lit, elle était assez lourde, c’est vraiment dommage

2026-10-12 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-10-10 • via Nuitee
D
Deepak Vasudevan Ravindran • couple • hk
9
Pros:

Great location, lovely staff

2026-10-10 • via Nuitee
O
Ondracek • extended_group • at
7
Vieles war für uns Neuland aber wir haben es trotzdem sehr genossen.
Pros:

Lage des Hotels war einmalig, Frühstück vielseitig, Sauberkeit, freundliches Personal, Entfernung zum Parkhaus war nicht unangenehm.

Cons:

Wir waren zwei Personen, eine davon schwer Gehbehindert (Rollstuhlfahrer), zu wenige Ablageflächen für die Koffer, nahezu keine Aufhänge Möglichkeit, keine Haltevorrichtungen im Nassbereich, sehr beengt für Rollstuhlfahrer, der einzelne Griff bei der Toilette sind für Personen mit Handicap zu wenig um sich daran hochziehen zu können,

2026-10-08 • via Nuitee
D
Dorin • couple • us
10
Great proce efficient place to stay in Strasbourg for a couple of days
Pros:

Very clean and well located in the proximity of Little France in Old Strasbourg. The filtered and sparkling water in the lobby was a very good touch. All staff was courteous and helpful

Cons:

Was all good

2026-10-07 • via Nuitee
F
FERİŞTAH ÖZLEM • solo_traveller • tr
9
2026-09-17 • via Nuitee
C
Carlos Bertucci • couple • es
9
Pros:

Very nice structure, conveniently located close to the train station and not far from the center. Very friendly staff. Good value for the price, with comfortable and newly refurbished room. I would clearly stay again in the place.

Cons:

No remarks.

2026-09-14 • via Nuitee
D
David • solo_traveller • gb
9
Lovely stay
Pros:

Good location, well equipped clean room. Gluten free and other allergens clearly marked on breakfast foods.

Cons:

Lovely looking gluten free bread on same bread board as regular bread, making in inedible for coeliacs.

2026-09-12 • via Nuitee
M
Monika • solo_traveller • de
9
Pros:

Sehr komfortables Bett. Alles sauber.

2026-09-12 • via Nuitee
C
Christine • couple • pl
9
2026-09-10 • via Nuitee
C
Carmel • solo_traveller • au
7
Pros:

Location

Cons:

The size of the room and there was no fridge

2026-09-09 • via Nuitee
B
Brent • couple • nz
9
2026-09-09 • via Nuitee
M
M&M_B • extended_group • ch
9
Sehr gutes Hotel, ideal für ein Wochenendbesuch in Strassburg
Pros:

Das Hotel ist sehr gut gelegen, zwischen Bahnhof und der Altstadt. Das Zimmer war ruhig. Das Frühstücksbuffet ist reichhaltig und lecker.

Cons:

Das Zimmer war klein, aber für ein Stadthotel ausreichend. Das Badezimmer/Dusche hingegen war wirklich eng.

2026-09-07 • via Nuitee
A
alan • couple • gb
8
Great for a break, but pay extra for upgraded room
Pros:

Great location, very clean

Cons:

Small room if you are not in ‘privilege ‘

2026-09-06 • via Nuitee
K
Katharina • solo_traveller • de
9
2026-09-03 • via Nuitee
A
Athina • solo_traveller • gr
10
Pros:

Beste Lage nah Bahnhof und Altstadt! Die Zimmer etwas klein aber sehr funktionell.

2026-09-02 • via Nuitee