NH Venezia Santa Lucia

Hotels
•
NH Hotels
8.5 (2208 reviews)
Lista di Spagna 116/A , Venice , it
+390415242488

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious and well-equipped rooms
Cons:
Some staff were rude
Breakfast could improve
Heating issues noted

Categories

Cleanliness
8
Parts of the staff were unkind, affecting cleanliness expectations.
Service
9
Friendly and helpful staff, with some negative experiences noted.
Location
9
Excellent, very convenient location close to the train station.
Room Quality
8.5
Rooms well-equipped with good views. Some complaints about bedding.
Amenities
8.5
Amenities met the standard, good breakfast but could improve variety.
Value for Money
8.5
Overall good value for the stay, as per guest feedback.
Food and Beverage
8
Breakfast was good but had room for improvement.
Overall Experience
8.5
General sentiment was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:26

Property Description

Luxurious Venetian-style Accommodation
NH Venezia Santa Lucia, just a stone's throw away from Venice’s Santa Lucia Train Station, offers classic Venetian-style rooms with modern amenities. The 19th-century building boasts free WiFi, a charming garden, and elegant entrance hall for a touch of sophistication.

Breathtaking Views of the Grand Canal
Indulge in spacious rooms with private bathrooms and minibars, some providing enchanting views of the iconic Grand Canal. Wake up to a delightful buffet breakfast in the bright dining room, showcasing a mix of sweet and savory delights.

Convenient Location and Elegance Combined
Conveniently situated in the Cannareggio area, the hotel is a short distance from Piazzale Roma and a leisurely stroll from Saint Mark’s Square. Immerse yourself in the beauty of Venice at NH Venezia Santa Lucia.

Book now to experience luxury in the heart of Venice!

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Video

Guest Reviews

8.5
Based on 2208 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
C
Christine • solo_traveller • us
9
2026-07-05 • via Nuitee
G
Gianluca • solo_traveller • it
9
Pros:

Colazione e posizione

Cons:

Arredamento un pò datato

2026-07-04 • via Nuitee
Y
YUEH • couple • tw
7
地點很棒，但浴室很糟，CP值不高
Pros:

地點很棒！就在車站旁邊，行李不需要拉很遠

Cons:

浴室問題很多！入住509房型，浴室為四件室，淋浴間水量會突然變很小而且沒有熱水，根本無法洗澡；此外，浴室浴缸上方的燈泡壞了也沒有換；而且時不時還會出現小螞蟻！吹風機也是接觸不良，時好時壞；一晚房價這麼貴，不該是如此的品質

2026-07-03 • via Nuitee
J
Jean-francois • couple • fr
6
Pas exceptionnel
Pros:

Emplacement très proche de la gare

Cons:

Chambre et étages des chambres vieillot
Les chambres sont mal entretenues.
Paroi de douche disparu
Pommeau de douche de plafond prêt à tomber
Puis l’eau n’arrivait pas dans la chambre
Puis est arrivé
Gros contraste entre les parties Communes dignes d’un 4 étoiles mais chambres plus proches du 3 étoiles moins

2026-07-02 • via Nuitee
ברקו • solo_traveller • il
8
Pros:

Very good location,nice room and nice and helpful crew. Fine breakfast.

Cons:

Some problems with the water stream in the shower but onli in part of the day.

2026-07-01 • via Nuitee
M
Marta • couple • co
9
Comodidad y ubicación
Pros:

La ubicación

Cons:

Que el desayuno no está incluido. Toca pagarlo aparte

2026-06-30 • via Nuitee
K
KAZUMI • couple • jp
10
おすすめ！
Pros:

・駅に近い！大きな荷物をがたがた運ばなくていい
・5階の部屋で外廊下(？)からの眺めが素敵！
・部屋が清潔で広々、湯船もあってお湯もたっぷり
・酷暑のベネチアでエアコンを効かせてくれてあった！

Cons:

思い当たらない

2026-06-30 • via Nuitee
S
SHUCHUAN • couple • tw
10
2026-06-30 • via Nuitee
S
Sriwanlaya • couple • th
3
Great location but doesn’t worth the money
Pros:

The location is great. Very close to train station. Very convenient

Cons:

The tv was broken. I couldn’t watch it at all even i pay 600 euro for my room. I told the front staff, he set the mechanic but he couldn’t fix it and made it even worse so the front staff just said sorry. No compensation. He said if i want compensation i need to talk to his manager the next morning.

2026-06-29 • via Nuitee
A
Antonio • extended_group • es
10
Estancia de 10 con personal de 10.
Pros:

Una estancia de 10 en todos los aspectos. El alojamiento en perfectas condiciones. El desayuno espectacular. La limpieza impecable. El personal encantador y muy atento en especial Giulia. No dudéis en coger este alojamiento.

2026-06-28 • via Nuitee
B
Britani • couple • us
10
2026-06-27 • via Nuitee
J
John • solo_traveller • gb
9
Excellent location
Pros:

Excellent location, we arrived by car and parked in San Marco garage at the Piazzale Roma, which is only a short walk away.
Great room overlooking the water.
It was extremely hot with temperatures of 36 degrees, however the air conditioning was excellent.
Easily walkable to all the major sites.

Cons:

The breakfast variety seemed limited to other places we have stopped during our tour.

2026-06-27 • via Nuitee
M
Mou • couple • ca
10
2026-06-25 • via Nuitee
L
luis Alejandro Pepa • solo_traveller • ar
8
Bueno. Bien ubicado
Pros:

La ubicación. El desayuno

Cons:

Es un poco antiguo

2026-06-24 • via Nuitee
R
Ryutaro • couple • jp
10
2026-06-23 • via Nuitee
S
Susanne • solo_traveller • de
8
2026-06-23 • via Nuitee
昱緯 • couple • tw
8
性價比不錯 感覺舒服
Pros:

位置真的很方便 車站旁 飯店算是重新裝修所以算新 也幫我把行李送到房間 廁所蠻大的 我一個人住算舒服 出入方便 旁邊有一家亞洲飯店蠻好吃

Cons:

早餐真的不是我的菜 建議不用去吃 25歐

2026-06-21 • via Nuitee
C
Chris • solo_traveller • gb
9
Exactly what is needed
Pros:

Friendly and great location

2026-06-20 • via Nuitee
M
MARIA DEL CARMEN • couple • es
8
Pros:

Atención al cliente, ubicación muy buena, estancias agradables.

Cons:

Falta espacio y sitios donde poder colocar las maletas abiertas.

2026-06-18 • via Nuitee
M
Matthias • couple • it
8
Bel soggiorno a Venezia
Pros:

Localizzazione ottimale e molto strategica, personale attento a trovare la soluzione alle criticità emerse durante il soggiorno.

Cons:

Spazi in generale un po’ stretti.

2026-06-18 • via Nuitee