DoubleTree by Hilton Toronto Downtown

Hotels
Doubletree by Hilton
8.4 (6651 reviews)
108 Chestnut Street , Toronto , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location for city exploration
Cons:
Issues with cleanliness
Breakfast quality disappointing
Small room size

Categories

Cleanliness
8.11
Some reviews mention dirty glasses and issues in room cleanliness.
Service
9.08
Staff were very friendly and helpful in multiple reviews.
Location
9.12
Great location and convenience for exploring the city.
Room Quality
8.07
Room size and quality mentioned as small or basic in some reviews.
Amenities
8.6
Amenities such as cookies and convenience noted positively.
Value for Money
8.06
Breakfast quality and extra fees affect perceived value.
Food and Beverage
7.61
Breakfast selection was disappointing for some guests.
Overall Experience
8.58
Overall a positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, on-site restaurant, and well-equipped fitness centre during your stay at DoubleTree by Hilton Toronto Downtown.

Comfortable Accommodations
Relax in tastefully decorated rooms featuring modern amenities like flat-screen cable HDTV, air conditioning, and a coffee maker. Upgrade to a suite for a fully equipped kitchen and extra space.

Convenient Location
Explore Toronto easily with attractions like the CN Tower and Air Canada Centre just a short distance away. Benefit from underground parking and in-and-out privileges for a hassle-free visit.

Experience luxury and convenience at its best - book your stay at DoubleTree by Hilton Toronto Downtown now.

Important information:

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6651 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
E
EUGENIO couple cl
8
2026-06-13 via Nuitee
Y
Yiagadeesen solo_traveller ca
8
Great but expensive
Pros:

Excellent location

Cons:

Too expensive

2026-06-13 via Nuitee
M
Maura couple ie
9
2026-06-13 via Nuitee
K
Ken couple us
10
All good
Pros:

Convince and amenities

Cons:

None

2026-06-12 via Nuitee
A
Anne solo_traveller ca
8
It was fine except for the $50 which you owe me.
Cons:

On check in I was charged $50 on My Visa card which I was assured would be removed when checking out. It still shows on my bank statement. PLEASE REVERSE THIS CHARGE ASAP.

2026-06-12 via Nuitee
T
Tran solo_traveller ca
10
2026-06-12 via Nuitee
F
FABIO extended_group pa
10
Espectacular bien situado y muy bien atendido
Pros:

Excelente

Cons:

Todo ok

2026-06-11 via Nuitee
N
Noor family_with_children ca
8
2026-06-11 via Nuitee
L
Laliberte3 couple ca
8
2026-06-11 via Nuitee
E
Evelyn solo_traveller ca
8
2026-06-11 via Nuitee
Y
Yuliia couple ca
4
Pros:

Location and staff.

Cons:

Considering the price of the room, which is not cheap, I expected it to be more updated and better maintained. The bathtub was not in the best condition, and the cabinet doors were very noisy, which made it difficult when sharing a room with friends and someone wanted to sleep a little longer.

The main issue was the ventilation. We constantly noticed cooking smells in Room 519. At times, it felt like someone was frying chicken and eggs right next door.

At $430 per night (including taxes), we expected a much better accommodation experience.

2026-06-10 via Nuitee
T
TETSU couple jp
8
2026-06-09 via Nuitee
P
Paul couple ca
8
2026-06-09 via Nuitee
P
Peter extended_group ch
9
2026-06-09 via Nuitee
A
Aubrey family_with_children us
10
Fantastic trip! Great location!
Pros:

Location, staff and clealiness

Cons:

Small beds and bathroom

2026-06-08 via Nuitee
K
Katelynn couple ca
9
Wonderful time!
Pros:

Our room was lovely for our 4 night stay. The air conditioner was great for the hot weather. Beds were comfy and we were able to relax.

The hotel is in a great area, lots of shops and restaurants within walking distance. TTC subway is also minutes away.

The staff were so friendly and welcoming as well.

Cons:

nothing comes to mind at this time.

2026-06-08 via Nuitee
C
Christopher solo_traveller ca
10
2026-06-08 via Nuitee
M
Mary extended_group ca
8
2026-06-08 via Nuitee
R
Ricardo solo_traveller cl
10
2026-06-07 via Nuitee
A
adrian couple gb
8
2026-06-07 via Nuitee