DoubleTree by Hilton Toronto Downtown

Hotels
Doubletree by Hilton
8.4 (6965 reviews)
108 Chestnut Street , Toronto , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location for city exploration
Cons:
Issues with cleanliness
Breakfast quality disappointing
Small room size

Categories

Cleanliness
8.11
Some reviews mention dirty glasses and issues in room cleanliness.
Service
9.08
Staff were very friendly and helpful in multiple reviews.
Location
9.12
Great location and convenience for exploring the city.
Room Quality
8.07
Room size and quality mentioned as small or basic in some reviews.
Amenities
8.6
Amenities such as cookies and convenience noted positively.
Value for Money
8.06
Breakfast quality and extra fees affect perceived value.
Food and Beverage
7.61
Breakfast selection was disappointing for some guests.
Overall Experience
8.58
Overall a positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, on-site restaurant, and well-equipped fitness centre during your stay at DoubleTree by Hilton Toronto Downtown.

Comfortable Accommodations
Relax in tastefully decorated rooms featuring modern amenities like flat-screen cable HDTV, air conditioning, and a coffee maker. Upgrade to a suite for a fully equipped kitchen and extra space.

Convenient Location
Explore Toronto easily with attractions like the CN Tower and Air Canada Centre just a short distance away. Benefit from underground parking and in-and-out privileges for a hassle-free visit.

Experience luxury and convenience at its best - book your stay at DoubleTree by Hilton Toronto Downtown now.

Important information:

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.4
Based on 6965 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
R
Rhian couple gb
10
Pros:

Clean, comfy, very close to Nathan Phillips square. Free cookies on arrival. Great check in staff - Fajar.

Cons:

Nothing.

2026-08-08 via Nuitee
J
Jane family_with_children gb
7
Lovely breakfast but room disappointing.Good location, staff friendly but overworked at breakfast time.
Pros:

Breakfast very good, gym and pool pleasant.

Cons:

Queue for breakfast, not enough staff to cover all tasks in breakfast area, food area not cleaned of food which was dropped. Second bed in our room was inadequate, very soft, sink cracked in bathroom, shower control loose. Room was shabby, needed some TLC not what I have experienced in UK Doubltrees at all.

2026-08-08 via Nuitee
Y
Yonatan family_with_children il
7
Pros:

לא כל כך נקי, שטיח היה דביק

בריכה מזעזעת ולא מטופלת כל קירות הבריכה עם ירקת

ארוחת בוקר יקרה מאוד

2026-08-08 via Nuitee
Z
ZAHID family_with_children gb
2
2026-08-08 via Nuitee
E
Eva family_with_children be
9
2026-08-08 via Nuitee
K
Karen Elizabeth couple ca
10
Comfortable and pleasant
Pros:

I liked the hotel's location, the staff was always very attentive, and we each had a bottle of water in our room every day of our stay. We enjoyed the breakfast, the pool, and the laundry service.

2026-08-08 via Nuitee
G
Gildana couple ro
10
2 zile in Toronto
Pros:

Locatie excelenta

Cons:

Perne tari

2026-08-08 via Nuitee
G
Gianluca Michele extended_group it
9
2026-08-08 via Nuitee
T
Thomas couple fr
8
2026-08-08 via Nuitee
T
Tanja extended_group de
10
2026-08-07 via Nuitee
C
Chris solo_traveller ca
10
Pros:

Very friendly and accommodating front desk staff. The room was perfect for what we were looking for. Breakfast was excellent!

Cons:

We were very busy in the city, so we didn't use many of the amenities, but what we used were great. Everything looked very clean and well looked after

2026-08-07 via Nuitee
A
Anika solo_traveller au
8
Only good for short stays
Pros:

Excellent veggie options. Thank you for offering vegetable sausages.
The laundry was very very convenient.

Cons:

Carpet in the rooms, shower curtains, and old bathroom fixtures. The rooms need a modern look.

2026-08-07 via Nuitee
E
Ema solo_traveller fr
8
Pros:

Location ideal, central, close to metro and Union Station.
Surrounded by lots of asian restaurants.
Kind personnel.

Cons:

Room next to hotel closet, so much noise from early morning till afternoon.

2026-08-06 via Nuitee
E
ELENA solo_traveller es
10
Cons:

El ruido por la noche. Era una cuarta planta y se oía los ruidos de la calle

2026-08-06 via Nuitee
V
Virginie family_with_children fr
7
Pros:

Hôtel très bien situé pour visiter Toronto à pieds.

Cons:

Les chambres sont petites et les lits étroits et pas trop confortables.

2026-08-06 via Nuitee
M
Mitchell solo_traveller ca
9
2026-08-06 via Nuitee
J
JULIE family_with_children fr
5
2026-08-06 via Nuitee
B
Basilis family_with_children gb
8
2026-08-06 via Nuitee
P
Philippe solo_traveller fr
9
2026-08-06 via Nuitee
P
Philippe couple fr
9
2026-08-06 via Nuitee