The Adolphus, Autograph Collection

Hotels
Autograph Collection
9 (847 reviews)
1321 Commerce Street , Dallas , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Excellent service
Cons:
External noise from other rooms

Categories

Cleanliness
9.14
Rooms were very clean and nice per guest remarks.
Service
9.61
Multiple mentions of staff being incredibly helpful and attentive.
Location
9.15
Great location in downtown, conveniently located near everything.
Room Quality
9.1
Rooms are spacious, with comfortable beds and a nice bathroom.
Amenities
8.63
Amenities were provided but not specifically mentioned—standard quality for this hotel tier.
Value for Money
8.59
Value for money implied through positive overall experiences.
Food and Beverage
8.64
Mentioned during the dining experience but not extensively detailed—standard quality for this hotel tier.
Overall Experience
9.11
Guests reported a fabulous overall experience throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 16:18

Property Description

Luxury Downtown Hotel in Dallas with Rooftop Pool

On-site Dining and Rooftop Pool Bar
Indulge in exquisite dining options and sip on creative cocktails at the rooftop pool bar overlooking the city.

Elegant Guest Rooms with City Views
Experience luxury in every detail with dark wood furnishings, French-inspired decor, and stunning city views from most rooms and suites.

Fitness Floor and Grand Meeting Spaces
Stay active in the modern fitness floor with top-notch equipment and unwind in the flexible meeting spaces, perfect for events and conferences.

Book now to experience luxury and convenience at The Adolphus Hotel in the heart of Dallas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 58 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 19.95 per 24 hours.

Location

Guest Reviews

9
Based on 847 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
F
Filippo couple it
9
2026-05-25 via Nuitee
B
Ben solo_traveller au
9
2026-05-25 via Nuitee
B
brandony406 Couples
10
Incredible experience!
Pros:

Absolutely incredible experience at The French House in Dallas! From the moment we walked in, the atmosphere was elegant, warm, and welcoming. Every dish was beautifully presented and full of flavor — easily one of the best dining experiences we’ve had in the city.

A special thank you to our waiter, Carlos, who made the evening exceptional. He was attentive, knowledgeable, personable, and made sure every detail was perfect without ever being overbearing. His recommendations were spot on, and his professionalism truly elevated the entire experience.

If you’re looking for amazing food, outstanding service, and a memorable night out, this place is a must-visit. We’ll definitely be back!

2026-05-23 via Tripadvisor
A
annacI598DS Family
10
Awesome
Pros:

Jimmy was great service from him was wonderful people skills

Roy wasvgreat drive and super cool stimer skilkd

2026-05-23 via Tripadvisor
6
619jaylynnr Couples
10
A Weekend Elevated by Exceptional Service
Pros:

I wanted to take a moment to recognize Xavier, tone of the valet members at the Adolphus Hotel, for the outstanding service he provided during my stay this past weekend. Xavier was courteous and incredibly professional.

He made every trip smooth and enjoyable, always ensuring I was comfortable and well taken care of. Xavier brought a warm and friendly energy that really elevated the experience he was easy to talk to, knowledgeable about the area, and clearly takes pride in what he does.

2026-05-21 via Tripadvisor
B
brianbT8518BP Business
10
Stop looking, stay here.
Pros:

Magnificent hotel, great bar, great breakfast and a front desk that takes extra time to make every guest feel special. Daniella and Princess were top notch on the check in. This is my favorite place to stay at in the area.

2026-05-20 via Tripadvisor
N
nathankN770AY Business
10
Excellent atmosphere, great service
Pros:

I enjoyed my stay. The Adolphus has a great atmosphere. Jimmy was very polite and took great care of me.

2026-05-20 via Tripadvisor
L
larrycwilliams Business Miramar Beach, Destin, Florida
10
Tech Summit - CNXN
Pros:

My stay was perfect. Beautiful hotel with many amenities. The food and staff exceeded my expectations.
Shout out to Nigel for helping me get my packages shipped back to my office and helping me with local restaurants. Very professional and courteous!

2026-05-20 via Tripadvisor
M
M6411DXtinah Family
10
Wedding weekend
Pros:

Spent 4 days at the Adolphus for my daughter’s wedding. It was an absolute fairy tale weekend. From the very start as Pedro set the tone with a warm curbside greeting as he unloaded the bags, the service was impeccable and every detail was attended to.

2026-05-19 via Tripadvisor
P
Pelosof solo_traveller br
7
2026-05-18 via Nuitee
A
A9510ZAmelissae Business
10
Outstanding Customer Service
Pros:

The Adolphus staff takes excellent care of me every visit, but this trip Donte went above & beyond to help me locate a package delivery that was missing. I gave up, but he persevered and found it, contacted me with the good news. Above & beyond service expectations!

2026-05-17 via Tripadvisor
7
777kathrynf Family Buford, Georgia
10
Highly Recommend!
Pros:

Absolutely wonderful experience at The Adolphus in Dallas. From the moment you walk through the front doors, the staff makes you feel genuinely welcomed. Every interaction was friendly, attentive, and helpful. The food was delicious, the service consistently top-notch, and the rooms were spacious, comfortable, and beautifully appointed. It’s rare to find a hotel that excels in every category, but The Adolphus truly does. I would absolutely stay here again.

2026-05-17 via Tripadvisor
2
248addief Family
10
Amazing
Pros:

Rogelio was amazing. He was so helpful and made it such a great experience.

2026-05-17 via Tripadvisor
W
worldexplorer88_11 Family La Jolla, San Diego, California
10
The hotel you want to return to even when …
Pros:

Even if you have little reason to go to Dallas, the historic Adolphus Hotel is reason enough to go visit. (more so than the Drover in nearby Fort Worth). In fact, it was so enjoyable it makes you want to return.

The Adolphus takes its role as a luxe urban hotel delivering exemplary service seriously from the second you arrive to the second you leave. It is a hotel that straddles boutique and luxury - it is intimate enough that staff recognize and greet you my name, even when you’re a regular Joe and Jane.

Dan is fabulous, efficient, solicitous, and gave a great tour of the hotel - his pride evident in being able to share the remarkable history of this 1912 property and his joy working here. Grant equally efficient and solicitous as he calmly handled many guests with differing requests. Tim is a powerful presence spreading joy while running a tight ship - he has the right people in the right jobs.

We would never have used the hotel barber but we were enthralled by the history and the charm of the barbers: Jerrod and Mar: A memorable experience for sure and fairly priced!

Our room with 2 comfortable king size beds was ample in size and had a view overlooking the AT&T plaza. We would have appreciated new water bottles but perhaps we should have asked.

The “rooftop” pool is fun and so well used that more lounge chairs are in order. Our group of 3 adults shared one chair and several guests left when there were no chairs for them to use. A shower would be a nice addition. The only staff member not superlative was the pool bartender but perhaps he had cause to be annoyed given our brief observation of other guests?

Coffee shop reasonable. City hall for breakfast had excellent service though food was very slow to arrive both days and we had to request our bill.

Another unexpected, but much appreciated. Amenity is a hotel car that provides courtesy drop off service to nearby restaurants, museums, etc. It is available on a first come first serve basis, and you may have to wait, as we did, but it was well worth it as it gave us a chance to interact with more of the hotel’s lovely employees. I believe there are close to 300 employees for approximately the same number of guestrooms.

All in all we had a great stay and give the Adolphus a resounding positive recommendation.

2026-05-16 via Tripadvisor
V
V3211AOdavidm Solo travel
10
Amazing
Pros:

jeremiah had Great manners and handled my car with ease

2026-05-15 via Tripadvisor
U
U4078ZXtiffanyh Business
10
Best Rooms in Dallas
Pros:

The hotel is fantastic and the rooms are huge. This might be crazy but I really appreciated the extremely efficient Valet service. I get anxiety about parking in big cities and their valet system is seamless and fast. When I was ready to leave my car was ready before my coffee from the cafe was ready. They were all great and Heistand was especially helpful.

2026-05-15 via Tripadvisor
W
williamwK9965GB Business
10
Amazing
Pros:

Wow. World class hotel. These guys set the standard for what best in class hospitality looks like. From the second I checked in with Eric to the moment I left i had a great experience here. Have to shout out Orlando for helping me out when I left my room key in the room. He stopped what he was doing and helped with a smile. Will definitely make this my go to when I stay in Dallas. Until next time!

2026-05-15 via Tripadvisor
S
Stormfox56 Business Chesapeake, Virginia
10
Amazing Experience
Pros:

I loved the experience of staying in such an amazing historic hotel. So many amazing details of the years, amazing kind staff, great food and the event ran smoothly from start to finish. All details were considered. Even to the last day when we had to store our bags, Nigel took great care of everyone’s things.
Thank you all for your amazing hospitality.

2026-05-15 via Tripadvisor
A
A3181PSsergior Business
10
My stay The Adolphus
Pros:

I had a great experience at The Adolphus, the location itself is great but what matters more than the location is the staff, and let me tell you how amazing the staff was, particularly Nigel. He was just outstanding and would go above and beyond to make my stay that much more like home.

2026-05-15 via Tripadvisor
1
1laseang Business
10
Top Notch
Pros:

Everyone, and I meant everyone, was highly professional and friendly. Everything felt seamless. The hotel is absolutely beautiful. The food was exquisite. I was here for a work conference and we all had great things to say about the hotel and the staff.

For me, Nigel was the epitome of hospitality. I looked forward to interacting with him. It didn’t feel like the standard hospitality you normally get elsewhere. I never needed anything from him, but it was nice to feel like a friend to a complete stranger. I will probably remember him the most. I wish him well.

Thank you all for the wonderful stay!

2026-05-14 via Tripadvisor