The Adolphus, Autograph Collection

Hotels
Autograph Collection
9 (950 reviews)
1321 Commerce Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Excellent service
Cons:
External noise from other rooms

Categories

Cleanliness
9.14
Rooms were very clean and nice per guest remarks.
Service
9.61
Multiple mentions of staff being incredibly helpful and attentive.
Location
9.15
Great location in downtown, conveniently located near everything.
Room Quality
9.1
Rooms are spacious, with comfortable beds and a nice bathroom.
Amenities
8.63
Amenities were provided but not specifically mentioned—standard quality for this hotel tier.
Value for Money
8.59
Value for money implied through positive overall experiences.
Food and Beverage
8.64
Mentioned during the dining experience but not extensively detailed—standard quality for this hotel tier.
Overall Experience
9.11
Guests reported a fabulous overall experience throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 16:18

Property Description

Luxury Downtown Hotel in Dallas with Rooftop Pool

On-site Dining and Rooftop Pool Bar
Indulge in exquisite dining options and sip on creative cocktails at the rooftop pool bar overlooking the city.

Elegant Guest Rooms with City Views
Experience luxury in every detail with dark wood furnishings, French-inspired decor, and stunning city views from most rooms and suites.

Fitness Floor and Grand Meeting Spaces
Stay active in the modern fitness floor with top-notch equipment and unwind in the flexible meeting spaces, perfect for events and conferences.

Book now to experience luxury and convenience at The Adolphus Hotel in the heart of Dallas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 58 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 19.95 per 24 hours.

Location

Guest Reviews

9
Based on 950 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
L
laura family_with_children ar
8
2026-07-25 via Nuitee
G
giuseppe extended_group it
3
Pros:

la colazione e la camera

Cons:

il servizio, il management, la non soluzione dei probloemi

2026-07-23 via Nuitee
F
Forrest solo_traveller us
10
If you want to stay in a historic hotel in downtown Dallas don't hesitate to stay at the Adolphus
Pros:

The history of the hotel and the staff. I actually forgot a Rolex watch in room and it was turned into security

Cons:

Some of the elevators are very small but it is an older hotel and you just have to look over that

2026-07-18 via Nuitee
S
Sorcha extended_group gb
8
2026-07-14 via Nuitee
X
X1065ZClindab Couples
10
The Amazing Adolphus!!
Pros:

The historic decor took my breath away! Eric at the front desk gave us the warmest welcome, giving us all the details of the hotel amenities. His great hospitality set the tone for stay! It has amazing restaurants - onsite, so you can vacay in place. The pool was amazing, including upbeat music (but lounge type) and poolside service (I had the Pina Colada!). The room was well-appointed with fluffy, comfortable pillows. This is a historic hotel that has transformed to a modern experience - but, most importantly the hospitality and service will always remain legendary - from Eric at check-in to “Rito” at the Bistro, where we enjoyed an amazing breakfast, everything was so relaxing and perfect. Thank you Adolphus for an outstanding mini-vacay at Dallas!

2026-07-11 via Tripadvisor
E
E6349SMsarahb Family
10
We had the best time at tea in the French Room
Pros:

Huge thank you to Connie (our waitress at the French Room) and Pedro, who helped my disabled grandma in her wheelchair get there safely! Connie was absolutely incredible at her job, and so personable and sweet. Because of her (and the amazing food) we had the most incredible time. As my mom said, we knew we would be impressed by the food, but actually we were WOWED!!! every bite was an adventure to your tastebuds 😂😍 simply an amazing experience that I will treasure forever!

2026-07-10 via Tripadvisor
J
josiev942 Solo travel
10
Love it
Pros:

Had an amazing experience staying here starting with the check in process Princess made sure I was taken care of. I was also assisted by Ron when I had questions regarding valet parking. The hotel atmosphere is lovely along with everything you can do around the area with FIFA events happening. This will be my go to hotel the standards they’ve set are high to beat.

2026-07-09 via Tripadvisor
D
Departure17237801961 Family
10
Great job Jimmy!
Pros:

We love to stay at the Adolphus! We had a wonderful experience celebrating our 24th wedding anniversary. We were greeted by everyone. We enjoyed our time by the pool a d the bartender was so attentive. As we were leaving today Jimmy was so helpful to hold my bag until the valet brought our car around. Ben helped us get to the car and was very conversational. Thanks again for making us feel welcome.

2026-07-09 via Tripadvisor
M
Manuel solo_traveller pt
6
Pros:

Localização.

Cons:

Breakfast muito mau, comodidades do Quarto más

2026-07-09 via Nuitee
O
OSSAMA solo_traveller eg
5
2026-07-08 via Nuitee
J
Jessee solo_traveller ca
10
Beautiful gorgeous hotel
Pros:

Location and how beautiful it was

Cons:

Nothing

2026-07-08 via Nuitee
L
lourdesk496 Family
10
Jose L saw us in need. & helped us w bags
Pros:

Jose L was superb !!!
Give him a raise !

2026-07-07 via Tripadvisor
U
U7949CGdanielar Business
10
Amazing experience
Pros:

It was very good. Everyone was so friendly. Would recommend it again. Jesus was very helpful and helped me with everything.

2026-07-07 via Tripadvisor
S
Sanjit family_with_children us
10
2026-07-07 via Nuitee
T
Thomas couple us
7
Always fun to stay at The Adolphus.
Pros:

The vibe.

Cons:

Maintenance did not find and correct why the carpet near the AC was soaking wet. Said it wasn’t the AC and never came back. Left wet carpet.

2026-07-07 via Nuitee
T
Toekitoeki solo_traveller gb
10
2026-07-07 via Nuitee
I
I9983SSellenf Family
2
Horrid. Anything but luxury caliber employees
Pros:

The customer service here is atrocious. A VERY SMALL group of fans (I’ll include photos) were quietly waiting in hopes of seeing their beloved Ronaldo, after his final World Cup game, and the main “Suit” began acting like there was a riot, yelling at everyone. I was a patron and my sons wanted to also see, and even though we complied with literally everything that was asked, we were also yelled at. I have photo and video and I heard the Suit walk by and say “This is ridiculous!” I thought wow, this is NOT ridiculous. I teach high school and our hallways are 100 times more ridiculous. What an authority complex. And how rude to say that audibly in exasperation in front of 15 people.

2026-07-06 via Tripadvisor
M
MthaGreat1 Solo travel
10
Great Atmosphere and Even Better Service
Pros:

Hospitality was superb. I love this café! Jose and Ruth were wonderful and made us feel so welcome. The Carajillo was a 10/10, and I love the new menu, there are so many great options to choose from. Definitely looking forward to coming back!

2026-07-06 via Tripadvisor
J
JPVM extended_group ar
9
Pros:

todo MB

2026-07-06 via Nuitee
G
GrandTour589948 Solo travel
10
Best experience
Pros:

My experience was great from the beginning. I was greeted when I entered the hotel. i had a gentleman named Pedro who helped me decide which sites to go see that I would be interested in. Also, I was able to get a ride to one of the museum because it was hot outside. Over all it was great to have somebody talk to me face-to-face and help me enjoy my trip. I hope you have the opportunity to work with Pedro when you come stay at this lovely hotel..

2026-07-05 via Tripadvisor