Mercure Strasbourg Centre

Hotels
•
Mercure
7.6 (1330 reviews)
25 Rue Thomann , Strasbourg , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
7.06
Several mentions of cleanliness issues, including old carpets and bathroom problems.
Service
8.53
Mixed sentiments, some reviews noted friendly staff, but others mentioned unfriendly service during issues.
Location
9.07
Consistently praised as a positive aspect, close to city center and transport.
Room Quality
7.52
Mentioned as old and needing updates, with both comfort and issues noted.
Amenities
7.05
Noted as lacking, with specific mentions of insufficient bathroom supplies.
Value for Money
7.01
General sentiment indicated some dissatisfaction with value compared to price.
Food and Beverage
6.06
Significant negativity regarding breakfast options and quality.
Overall Experience
8.53
Overall experience was positive, though with room for improvement based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:59

Property Description

Modern Rooms with Amenities
Guest rooms at Mercure Strasbourg Centre are elegantly furnished with modern furniture and feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a refreshing bottle of water and a private bathroom with a bath or shower.

Unique Panoramic View and Buffet Breakfast
Enjoy a one-of-a-kind experience at Mercure Strasbourg Centre with a stunning panoramic view from the 7th floor where a delicious buffet breakfast is served daily. Start your day with a scenic backdrop of the city.

Convenient Location and Free Fitness Centre
Located in the heart of Strasbourg, just a short distance from Notre Dame Cathedral and Petite France, our hotel offers the perfect base for exploring the city. Take advantage of free access to the fitness centre during your stay for a relaxing workout session.

Book your stay at Mercure Strasbourg Centre now to experience the best of comfort and convenience in Strasbourg!

Important information:

Baby cots are available on request.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

7.6
Based on 1330 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 8.53
F
Frédéric • couple • fr
6
passable
Pros:

l'emplacement

Cons:

La moitié des luminaires ne fonctionnaient pas.
Baignoire d'un autre temps, pour la taille il valait mieux une douche.
Les moquettes étaient très passées, limite sales.

2026-09-17 • via Nuitee
A
Andrea Filippo • solo_traveller • it
6
2026-09-17 • via Nuitee
C
Carlos Atilio • couple • ar
6
Agradable visita a Estrasburgo. Hotel de media calidad
Pros:

No desayune alli
buena ubicación, en calles poco agradables

Cons:

Hotel viejo

2026-09-16 • via Nuitee
R
Rui • couple • pt
8
Pros:

Da sala do pequeno almoço, panoramica e simpática.

Cons:

A falta de bar (no sentido formal - as máquinas não "chegam" para um 4 estrelas.

2026-09-16 • via Nuitee
P
Pedro José • family_with_children • es
10
Pros:

La ubicación del mismo, céntrico y cerca de transportes

2026-09-15 • via Nuitee
D
Dagmar • couple • at
3
Pros:

Das Frühstückspersonal war sehr freundlich.

Cons:

Die Damen bei der Rezeption uninteressiert am Gast, weder hilfsbereit noch freundlich, nur Falschinformationen erhalten.
Das Zimmer extrem abgewohnt!!!, rostiger Kübel im Badezimmer. Beim TV gibt es zwar deutschsprachige Sender, die aber nicht funktionieren.

2026-09-15 • via Nuitee
P
Passoni • solo_traveller • it
2
2026-09-15 • via Nuitee
G
Géraldine • solo_traveller • fr
8
Pros:

L'emplacement, la literie, le petit déjeuner

Cons:

La salle d'eau mériterait d'être rénovée.

2026-09-14 • via Nuitee
S
Salvatore • solo_traveller • it
8
2026-09-14 • via Nuitee
H
Hans • couple • nl
7
Matig
Pros:

Vriendelijke ontvangst bij de receptie, we konden op zondag gratis parkeren recht voor de deur, maar daar moet je natuurlijk geluk mee hebben, de kamer was ruim, het bed was fijn, het ontbijt was uitstekend.

Cons:

Beetje vieze vloerbedekking overal, muffe geur in het trappenhuis en gang, wat kleine beschadigingen her en der in de kamer, slecht internet, de douche is in het bad wat misschien een beetje onhandig is voor mensen die minder goed ter been zijn. Het vervelendste vond ik het lawaai in de nacht van de straat en ook vanaf de gang.

2026-09-13 • via Nuitee
R
René • couple • ch
5
Dommage qu’il soit mal entendu
Pros:

La proximité du centre, le parking souterrain, les grands lits de 2x1m de large.

Cons:

Il est vieillot, mal entretenu et pas propre. Ne correspond pas à un 4*

2026-09-13 • via Nuitee
B
Broha • solo_traveller • fr
3
2026-09-13 • via Nuitee
G
GDS • family_with_children • de
7
Mittelmaß.
Pros:

gute Betten

Cons:

Nur ein kleiner Sessel und ein kleiner Hocker im Zimmer. Ein weiterer kleiner Sessel oder Stuhl wären gut.

2026-09-12 • via Nuitee
L
Luc • couple • be
6
leuk voor een korte periode
Pros:

lekker ontbijt
goede locatie
badkamer wat verouderd

Cons:

geen lift tot in de garage

2026-09-11 • via Nuitee
M
Martin • couple • ch
7
2026-09-10 • via Nuitee
C
Claudia • couple • fr
8
J’y retournerai sûrement
Pros:

La literie est exceptionnelle

2026-09-09 • via Nuitee
S
Simone Decarli • solo_traveller • ch
9
2026-09-08 • via Nuitee
V
Vanessa • family_with_children • de
8
Perfektes Hotel für einen Städtetrip
Pros:

Tolle Lage, tolles Frühstück, tolles Personal

Cons:

Der Roomservice war sehr schlecht und teuer. Essen wird in Weck Gläsern serviert und schmeckt überhaupt nicht. Mini Portionen für knapp 20€ pp

2026-09-08 • via Nuitee
B
bruno • solo_traveller • fr
9
Pros:

L'emplacement de l'hôtel, l'accueil du personnel et le confort des chambres.

Cons:

RAS

2026-09-07 • via Nuitee
A
Ana Maria • family_with_children • ro
7
Ok s-ar nu wow.
Pros:

Locatie

Cons:

Mic dejun, igiena.

2026-09-06 • via Nuitee