Mercure Strasbourg Centre

Hotels
•
Mercure
7.6 (1222 reviews)
25 Rue Thomann , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
7.06
Several mentions of cleanliness issues, including old carpets and bathroom problems.
Service
8.53
Mixed sentiments, some reviews noted friendly staff, but others mentioned unfriendly service during issues.
Location
9.07
Consistently praised as a positive aspect, close to city center and transport.
Room Quality
7.52
Mentioned as old and needing updates, with both comfort and issues noted.
Amenities
7.05
Noted as lacking, with specific mentions of insufficient bathroom supplies.
Value for Money
7.01
General sentiment indicated some dissatisfaction with value compared to price.
Food and Beverage
6.06
Significant negativity regarding breakfast options and quality.
Overall Experience
8.53
Overall experience was positive, though with room for improvement based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:59

Property Description

Modern Rooms with Amenities
Guest rooms at Mercure Strasbourg Centre are elegantly furnished with modern furniture and feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a refreshing bottle of water and a private bathroom with a bath or shower.

Unique Panoramic View and Buffet Breakfast
Enjoy a one-of-a-kind experience at Mercure Strasbourg Centre with a stunning panoramic view from the 7th floor where a delicious buffet breakfast is served daily. Start your day with a scenic backdrop of the city.

Convenient Location and Free Fitness Centre
Located in the heart of Strasbourg, just a short distance from Notre Dame Cathedral and Petite France, our hotel offers the perfect base for exploring the city. Take advantage of free access to the fitness centre during your stay for a relaxing workout session.

Book your stay at Mercure Strasbourg Centre now to experience the best of comfort and convenience in Strasbourg!

Important information:

Baby cots are available on request.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

7.6
Based on 1222 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 8.53
A
Angela • couple • br
10
Pros:

Mto agradável além do hotel ser próximo das melhores atrações da bela Strazbourg.

2026-06-12 • via Nuitee
S
Shaneyl • solo_traveller • fr
8
2026-06-11 • via Nuitee
B
BERNARD • couple • fr
8
Sejour agréable
Pros:

Très bon accueil et les déjeuners très appréciés (aussi bien la salle que le buffet)

Cons:

Désagrément matériels : la clim en panne le premier soir et un pommeau de douche qui se démonte le premier matin.

2026-06-09 • via Nuitee
S
S • solo_traveller • de
8
Pros:

Zentrale und doch ruhige Lage.

Cons:

Das Parkhaus verlangt nach etwas fahrerischem Geschick.

2026-06-09 • via Nuitee
D
Daphné • couple • fr
10
Nous reviendrons avec plaisir
Pros:

Personnel très sympathique et situation de l’hotel. Hôtel vieillissant mais reste très confortable.

2026-06-09 • via Nuitee
O
OSCAR MANUEL • solo_traveller • es
9
Pros:

La ubicación en pleno centro

Cons:

El gotelet de las paredes, pero no es muy importante

2026-06-08 • via Nuitee
S
Sona • solo_traveller • sk
6
Pros:

Poloha a ochota personálu

Cons:

V izbe bol zápach každý deň

2026-06-08 • via Nuitee
G
Gruber • solo_traveller • de
9
2026-06-08 • via Nuitee
E
Elena • couple • de
9
2026-06-07 • via Nuitee
P
paolo • extended_group • it
9
Ormai un must quando passiamo in moto da Strasburgo
Pros:

Albergo molto comodo posizione centrale per visitare la città, garage per le moto proprio sotto l’albergo. Colazione ottima e camere pulite

Cons:

Niente

2026-06-07 • via Nuitee
P
Paul • couple • nl
9
2026-06-07 • via Nuitee
M
Michel • solo_traveller • fr
8
2026-06-07 • via Nuitee
I
Inna • couple • ch
4
2026-06-06 • via Nuitee
J
Jeffery • solo_traveller • vu
8
Great and convinent
Pros:

Location

Cons:

None

2026-06-06 • via Nuitee
M
Michèle • couple • fr
7
Correct
Pros:

Central pour visiter mais la rue pas terrible . Populeux …

Cons:

La baignoire haute grrr pour rentrer se doucher !!! À supprimer ces baignoires pas écologique et clientèle vieillissante plus adapté
Pas de distributeur de boissons chaudes

2026-06-03 • via Nuitee
S
Susan • solo_traveller • de
8
Pros:

Das Hotel hat eine ausgezeichnete Lage mit ca. 5 Gehminuten vom Place Kleber und weiteren 5 Minuten zur Kathedrale. Das Frühstücksbuffet ist ausgezeichnet. Besonders hat mir die Lage des Frühstücksraumes in der 7. Etage gefallen. Frühstück mit Blick auf die Kathedrale (bzw. über die Dächer von Strasbourgh) an einem Tisch auf der Veranda bei angenehmen Temperaturen - wunderbar!

Cons:

Das Bett! Die Matratze ist zu weich, die Kopfkissen zu klein und die Bettdecke für diese Temperaturen víel zu warm.

2026-06-01 • via Nuitee
K
Kamal • solo_traveller • eg
8
Good Hotel.
Pros:

Good Location , comfortable , helpful staff.

Cons:

A/C , minibar and kettle did not work properly.
The staff kindly replaced the minibar for me when I requested.

2026-06-01 • via Nuitee
A
Alexandra • extended_group • de
10
Hervorragendes Hotel für unseren Städtetrip.
Pros:

Toller, sehr freundlicher Service. Sehr gutes Frühstück, bequeme Betten. Wasserspender in der Lobby.

2026-05-31 • via Nuitee
M
Michel • couple • fr
9
Hôtel recommandé pour découvrir la vieille ville de Strasbourg, la cathédrale et la Petite France
Pros:

Emplacement au top à 2 stations de tram de la gare centrale de Strasbourg, à 10mn à pied de la cathédrale. Chambre très confortable : calme, spacieuse, bonne literie, bonne clim réglable et mini frigo avec une bouteille d'eau rechargeable gratis (eau plate ou pétillante), bouilloire+ thé/café. Petit déjeuner copieux et varié (en salle ou terrasse). Personnel très accueillant et professionnel, aux petits soins, bagagerie dispo après avoir quitté la chambre pour poursuivre nos visites en attendant l'heure de notre train. MERCI BEAUCOUP !
(Parking mais nous ne l'avons pas utilisé)

Cons:

Eau chaude un peu longue à arriver dans la douche en journée, mais bien chaude une fois là !

2026-05-31 • via Nuitee
S
Sandrine • couple • fr
10
bel hôtel, bien situé et bon rapport qualité prix
Pros:

la chambre était spacieuse, climatisée.
Le petit déjeuner est varié et bon.
L’hôtel est à deux pas de la place Québert donc c’est très bien située pour visiter Strasbourg et sortir également le soir.

2026-05-31 • via Nuitee