Mercure Strasbourg Centre

Hotels
•
Mercure
7.6 (1262 reviews)
25 Rue Thomann , Strasbourg , fr
+33390227070

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
7.06
Several mentions of cleanliness issues, including old carpets and bathroom problems.
Service
8.53
Mixed sentiments, some reviews noted friendly staff, but others mentioned unfriendly service during issues.
Location
9.07
Consistently praised as a positive aspect, close to city center and transport.
Room Quality
7.52
Mentioned as old and needing updates, with both comfort and issues noted.
Amenities
7.05
Noted as lacking, with specific mentions of insufficient bathroom supplies.
Value for Money
7.01
General sentiment indicated some dissatisfaction with value compared to price.
Food and Beverage
6.06
Significant negativity regarding breakfast options and quality.
Overall Experience
8.53
Overall experience was positive, though with room for improvement based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:59

Property Description

Modern Rooms with Amenities
Guest rooms at Mercure Strasbourg Centre are elegantly furnished with modern furniture and feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a refreshing bottle of water and a private bathroom with a bath or shower.

Unique Panoramic View and Buffet Breakfast
Enjoy a one-of-a-kind experience at Mercure Strasbourg Centre with a stunning panoramic view from the 7th floor where a delicious buffet breakfast is served daily. Start your day with a scenic backdrop of the city.

Convenient Location and Free Fitness Centre
Located in the heart of Strasbourg, just a short distance from Notre Dame Cathedral and Petite France, our hotel offers the perfect base for exploring the city. Take advantage of free access to the fitness centre during your stay for a relaxing workout session.

Book your stay at Mercure Strasbourg Centre now to experience the best of comfort and convenience in Strasbourg!

Important information:

Baby cots are available on request.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

7.6
Based on 1262 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 8.53
K
Katrin • solo_traveller • de
10
2026-07-04 • via Nuitee
B
BRUNO • couple • fr
3
Je n’y retournerai pas
Pros:

Localisation

Cons:

Il n’y avait pas de lit hygiénique ( dentifrice)
Serviettes avec tache
Sdb à désirer

2026-07-04 • via Nuitee
F
Flavius Mitucă • solo_traveller • ro
10
Pros:

Central, f aproape si de gară, curat

2026-07-03 • via Nuitee
D
Daniel Tual-Loizeau • solo_traveller • fr
10
Pros:

Accueil au top et au petit soin. Emplacement centre ville à quelques minutes de la gare en tram.

2026-06-30 • via Nuitee
P
Peter • solo_traveller • au
7
Comfortable!
Pros:

Well located and air conditioned ... priceless in a heatwave! Replaced my fridge as soon as I reported an issue.

2026-06-29 • via Nuitee
C
Christoph • couple • de
10
Prima
Pros:

Alles bestens, gute Auswahl

2026-06-29 • via Nuitee
M
MilaLukic • solo_traveller • rs
8
Good value for money, in the city centre.
Pros:

Excellent location, comfortable bed, nice staff. Rooms have AC which was convenient during the heatwave.

Cons:

Breakfast did not have many vegetable options, it mostly focuses on charcuterie and breads.

2026-06-28 • via Nuitee
A
ANTOINE • couple • fr
10
2026-06-28 • via Nuitee
A
Amaía • solo_traveller • gb
5
Pros:

The location is great and the bed was comfy

Cons:

The cleanliness didn’t meet the standards expected of a 4-star hotel

2026-06-27 • via Nuitee
F
Federica • solo_traveller • it
9
2026-06-27 • via Nuitee
B
Brigitta • couple • ch
7
2026-06-27 • via Nuitee
M
Michel • couple • fr
9
Lieu idéal pour visiter Strasbourg
Pros:

Très bon emplacement; excellent accueil. Chambre de bonne dimension, au calme. Possibilité de prendre le petit déjeuner sur la terrasse. Bon rapport qualité prix.

Cons:

Rien qui ne mérite d’être signalé

2026-06-26 • via Nuitee
J
Jason Alexander • couple • nl
1
2026-06-24 • via Nuitee
C
Cedric • solo_traveller • fr
10
2026-06-22 • via Nuitee
H
Herbert • solo_traveller • de
8
2026-06-22 • via Nuitee
D
Danica • extended_group • me
10
Odlicno
Pros:

Sve

2026-06-20 • via Nuitee
W
wolkowicz • family_with_children • fr
8
2026-06-18 • via Nuitee
C
Christoph • extended_group • de
7
Gute Unterkunft für Wochendtripp
Pros:

Tolle Lage

Cons:

Klimaanlage im Zimmer scheint nicht zu funktionieren

2026-06-18 • via Nuitee
J
Juan Esteban • couple • co
10
Pros:

Todo organizado y cómodo

2026-06-18 • via Nuitee
T
Thia • couple • be
7
Goed voor 1 nacht,locatie wat minder
Pros:

De kamers waren groter dan verwacht en het bed was ruim genoeg.Het ontbijt was ook heel lekker.

Cons:

Geen plaats in de garage en er was geen oplaad station direct in de buurt,wel wat lawaai in de gang en buiten.

2026-06-17 • via Nuitee