Mercure Colmar Centre Unterlinden

Hotels
•
Mercure
8.2 (2438 reviews)
15 rue Golbery , Colmar , FR
+33 3 89 41 71 71

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location close to old town and shopping
Friendly and helpful reception staff in many reviews
Good, substantial breakfast cited multiple times
Comfortable beds/linen mentioned positively
On-site parking/garage available (when access works)
Some guests found rooms spacious
Cons:
Parking/garage access described as confusing or even dangerous by several guests
Small or cramped rooms and bathrooms for some guests; awkward toilet placement
Lift issues: small, slow and sometimes insufficient
Occasional unfriendly/absent bar staff and inconsistent service incidents (e.g., door/lock problems)
Maintenance issues (worn bathroom floors, malfunctioning hairdryer/electronic lock)
Housekeeping timing/noise reported (early entry and corridor noise)

Categories

Cleanliness
7.8
Few specific cleanliness/maintenance notes (worn bath floor) and housekeeping timing/noise were mentioned, but no widespread reports of poor hygiene; generally acceptable with some maintenance issues.
Service
8.5
Staff frequently described as friendly and helpful at reception and overall; some isolated negatives (bar staff not always friendly, moments of unhelpful behaviour during door/lock issues) but overall service is a strength.
Location
9.5
Repeatedly praised as central and ideal for exploring the old town/shopping area; location is a consistent strong positive across reviews.
Room Quality
7
Mixed comments: some guests found rooms generous and beds comfortable, while others noted small rooms, cramped bathroom/toilet layout and occasional maintenance problems.
Amenities
6.8
Parking/garage and lift repeatedly criticized (confusing approach, dangerous garage door, very small/slow lift); on-site parking exists but access and safety are common issues.
Value for Money
7.5
General sentiment leans slightly positive due to location and breakfast, but a few strong complaints about price relative to issues (e.g., garage concerns) reduce perceived value for some guests.
Food and Beverage
9
Breakfast repeatedly praised (rich/good breakfast, nice café da manhã); F&B is a clear positive in guest comments.
Overall Experience
9.5
Overall experience is very positive driven by excellent location, good breakfast and generally friendly staff; negative points (parking, occasional room/maintenance issues) lower some stays but do not dominate most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Accommodation

The Mercure in central Colmar offers air-conditioned, soundproofed rooms and suites with satellite TV and free WiFi. Enjoy a comfortable stay just minutes away from top attractions like Unterlinden and Petite Venise.

Gastronomic Delights

Indulge in a full buffet breakfast at Mercure Colmar Centre Unterlinden or savor Alsatian wines and snacks at Les Cepages bar. The hotel's outdoor terrace is perfect for relaxation, while the 24-hour reception ensures convenience.

Wellness and Convenience

Unwind at the fitness centre, sauna, or sensory shower. Explore the nearby Alsace wineries and villages easily, with Colmar TGV train station just 2km away. Benefit from amenities like laundry facilities and private covered parking.

Book your stay at Mercure Colmar Centre Unterlinden now for a delightful and convenient experience!

Important information:

If you want to access the parking area, the car's height cannot exceed 5.9 feet.

Please note that children under 12 years old can enjoy breakfast for free.

When booking more than 4 rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.2
Based on 2438 reviews
Cleanliness: 7.8
Service: 8.5
Location: 9.5
Room Quality: 7
Amenities: 6.8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.5
C
christine • extended_group • fr
8
Très pratique mais pas très cosy
Pros:

Emplacement, literie, personnel , petit déjeuner

Cons:

Minimum dans les chambres

2026-10-30 • via Nuitee
C
Colinette • solo_traveller • gb
9
2026-10-30 • via Nuitee
M
Meier • family_with_children • ch
8
Pros:

Lage

Cons:

Dass die Zimmer auf der Strassenseite waren

2026-10-29 • via Nuitee
J
Jose Patin • couple • do
10
Great location!!!!!!
Pros:

Everything was perfect.

Cons:

N/A

2026-10-28 • via Nuitee
K
Katrien • extended_group • ch
8
Cons:

staff at the bar was not always friendly, sometime nobody there

2026-10-26 • via Nuitee
M
Merve • extended_group • tr
9
Pros:

Konumu, yatakların rahatlığı resepsiyon görevlisinin karşılaması herşey çok iyiydi. Her geldiğimizde burayı tercih ediyoruz

2026-10-25 • via Nuitee
S
Sabina • family_with_children • ch
8
Pros:

Nettes, hilfsbereites Personal, tolle Lage, reichhaltiges Frühstück. Top!

2026-10-25 • via Nuitee
J
Jorissen • family_with_children • be
8
Gewoon goed
Pros:

Ligging

Cons:

Aanrijden, weinig parking voor het hotel, onduidelijke aanduiding parking hotel.
Moeilijk bad, te hoog voor ouderen en te weinig handsteunen.

2026-10-23 • via Nuitee
J
Josefina • couple • cl
10
Estupenda
Pros:

La buena atención en recepción. Y en general todos muy amables

Cons:

Todo bien

2026-10-22 • via Nuitee
M
Marc • family_with_children • nl
10
Pros:

Parkeer plaats onder het hotel
En erg vriendelijk personeel

2026-10-22 • via Nuitee
F
Feifan • solo_traveller • cn
8
2026-10-22 • via Nuitee
M
Marcos V. T. Kemer • solo_traveller • br
10
2026-10-22 • via Nuitee
M
Marianne • couple • ch
10
Wir kommen wieder
Pros:

Das Hotel war Central für uns und das Zimmer wahr grosszügig

Cons:

Es gibt nichts auszusetzten

2026-10-21 • via Nuitee
E
Eliane • extended_group • br
9
Pros:

Quarto e café da manhã ótimos

2026-10-20 • via Nuitee
L
Laurence • solo_traveller • be
7
Pros:

Emplacement

Cons:

Vétusté sol de bain

2026-10-19 • via Nuitee
Z
Zita • family_with_children • ch
4
Ich war froh als ich wieder die Heimfahrt antreten durfte
Pros:

Die Zentrale Lage

Cons:

Die Putzfrau öffnete um 8 Uhr unsere Zimmer.
Um 7 Uhr war der Lärmpegel sehr hoch im Flur
Den Lift hörte man . Es war einfach sehr unangenehm. Das Personal könnte freundlicher sein.

2026-10-19 • via Nuitee
R
Rayan Allehibi • solo_traveller • sa
10
Pros:

راح اعتمده ان شاء الله بكل زيارة لكولمار قريب من السنتر الطاقم جدا متعاون

2026-10-16 • via Nuitee
B
Baqer • couple • om
9
Will recommend the hotel to my friends for excclent services and great location
Pros:

The service, friendly staff, nice breakfast and excellent location. Hotel is located just in the heart of shopping area.

Cons:

Nothing to say much, except the toilet commode is placed in a tight corner.

2026-10-14 • via Nuitee
A
antonella • extended_group • it
10
2026-10-12 • via Nuitee
J
Juha • couple • se
9
2026-10-12 • via Nuitee