Hyatt Place San Antonio Riverwalk

Hotels
Hyatt Place
8.8 (1316 reviews)
601 South Saint Mary's Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cleanliness
Good breakfast
Cons:
Noisy construction
Pricing issues
Limited breakfast space
Issues with bedding

Categories

Cleanliness
8.38
Clean room mentioned, but complaints about bedding.
Service
9.35
Friendly staff highlighted, with some service complaints.
Location
9.39
Great location near River Walk mentioned multiple times.
Room Quality
8.34
Spacious rooms noted, but some complaints about noise and bedding.
Amenities
8.87
Some complaints about breakfast space and construction.
Value for Money
8.33
Mixed reviews regarding pricing fairness.
Food and Beverage
8.38
Breakfast generally good, with some complaints about variety.
Overall Experience
9.35
Overall enjoyment despite some issues; a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:59

Property Description

Convenient Location Near Major Attractions

Located just a short walk from The San Antonio River Walk and The Alamo, Hyatt Place San Antonio Riverwalk offers a prime location for exploring the city. The Henry B. Gonzales Convention Center is also within walking distance, making it an ideal choice for business travelers and tourists alike.

Modern Rooms with Comfortable Amenities

The hotel's modern, non-smoking rooms provide a comfortable retreat after a day of sightseeing or meetings. Featuring a seating area, flat-screen TV, refrigerator, and coffee maker, each room is thoughtfully designed with warm colors to create a cozy atmosphere.

On-Site Fitness and Dining Options

Guests can stay active at the fitness room or catch up on work at the business center. Complimentary Wi-Fi is available throughout the property. For dining, the 24/7 Guest Kitchen offers fresh snacks, while the on-site bakery café provides a convenient option for meals.

Ready to experience the best of San Antonio? Book your stay at Hyatt Place San Antonio Riverwalk today!

Important information:

Our hotel will be undergoing a makeover of guest rooms and public spaces from October 2023 through Late-January 2024. Please pardon any construction during this period. To accommodate you, amenities and other facilities may be relocated to a different section of our hotel. We apologize for any inconvenience. Please contact the hotel for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1316 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.35
L
Linda couple us
9
Close to downtown San Antonio with plenty of parking available. Quiet area, not next to highway.
Pros:

Wonderful location from River Walk. Our room and breakfast were terrific. Staff is friendly and helpful. Everything went very smoothly.

2026-06-16 via Nuitee
K
Kim family_with_children us
4
Pros:

프론트 직원이 친절 했어요.

Cons:

시설이 너무 좁고 화장실도 너무 좁아요..
에어컨 소리가 너무 커서 잠을 잘 수가 없었어요

2026-06-15 via Nuitee
D
Damarise solo_traveller us
10
Pros:

Excellent service, the staff was very friendly and professional. The room was very clean and organized. 100% recommended.

2026-06-14 via Nuitee
M
Maribel couple us
10
Pros:

Clean, comfortable, price and location

Cons:

bathroom design

2026-06-12 via Nuitee
D
Damarise solo_traveller us
10
2026-06-10 via Nuitee
C
CYNTHIA family_with_children us
9
Nice stay but not worth $225 a night
Pros:

it was clean throughout the property

Cons:

Water bottles only "free to elite members" seems a bit much? $4.00 for 1 bottle most hotels have this for free that was my only issue

2026-06-08 via Nuitee
O
Oscar Gustavo solo_traveller ar
10
2026-06-08 via Nuitee
A
Ana Carolina solo_traveller uy
10
Pros:

el gerente muy atento para solucionar cualqueir inconveniente y siempre pendiente de lo que pudieras necesitar

2026-06-07 via Nuitee
R
Randelino solo_traveller gb
8
Pros:

Location was great, all was great except the breakfast was not so good..

Cons:

Breakfast, was a bit lacking, i expect more from the USA and Hyatt for that matter.

2026-06-02 via Nuitee
E
Eliborio couple us
9
2026-06-01 via Nuitee
J
Jeff couple us
10
Great value. Good parking
Pros:

Walk out the back door to the Riverwalk …got a lot of exercise daily. Good breakfast good coffee. Large rooms the best parking I could find for downtown hotels rate was about $25 per night to park Verdi’s other hotels were $50/for valet and hard to find any self park

Cons:

All good.

2026-06-01 via Nuitee
K
katana couple us
7
Nice hotel good staff but bathroom was extremely to small
Pros:

It was clean

Cons:

Our bathroom was way to small

2026-06-01 via Nuitee
D
Daniel couple us
9
Pros:

Clean. Friendly staff. Good breakfast.

2026-05-29 via Nuitee
S
Santosh solo_traveller in
9
2026-05-27 via Nuitee
J
Juan family_with_children us
9
2026-05-25 via Nuitee
R
Rosalinda couple us
10
2026-05-25 via Nuitee
T
Terry couple us
10
Great deal on the Riverwalk with parking!
Pros:

Everything! Modern comfort on the riverwalk, we parked there and walked everywhere in the area. The parking was for 24 hours, so we were good to stay parked after checkout to tour the Alamo!

2026-05-23 via Nuitee
S
Silvia extended_group us
10
2026-05-23 via Nuitee
H
Heather solo_traveller us
10
2026-05-23 via Nuitee
B
Bohol_Garcia family_with_children us
5
The staff treat us good they did myrequest.
Pros:

I like when i request they made it right away.

Cons:

I don't like ,when i came to the room , the bed sheets ,pillow case , blangket are so dirty and smell bad.

2026-05-23 via Nuitee