Gran Melia Arusha

Hotels
Melia Hotels International
9.4 (63 reviews)
Simeon Road, Kijenge, Arusha, Arusha, 23110 , Arusha , TZ

Facilities

Health club
Free WiFi
Terrace
Garden
Wheelchair accessible
Gift shops or newsstand
Health club
Safe-deposit box at front desk
Front desk (limited hours)
Snack bar/deli
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful property
Cons:
Room amenities could be improved

Categories

Cleanliness
9.29
Hotel looks like new and is in perfect condition.
Service
9.76
The service provided is really perfect thanks to the fantastic job done by the hotel manager.
Location
9.7
The view on the gardens and the Mount Meru is fantastic.
Room Quality
8.75
Room was OK for selection.
Amenities
9.28
Spa and gym had great amenities, lovely grounds and garden.
Value for Money
9.24
Overall value aligns with high-quality service and amenities.
Food and Beverage
9.49
Delicious food; food was great at their restaurants.
Overall Experience
9.66
Simply perfect; would definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:08

Property Description

Escape to the luxurious Gran Melia Arusha, where comfort meets sophistication in the heart of Tanzania.

Recreation & Relaxation
Unwind in style with our outdoor pool and state-of-the-art health club, perfect for refreshing your spirits or keeping fit during your stay.

Culinary Delights
Indulge your taste buds at The Grill or choose from two other exquisite dining options. Our room service ensures you can enjoy delicious meals from the comfort of your room, while our coffee shop serves delightful snacks and beverages.

Business & Events
For those traveling for work, we offer a business center and two spacious meeting rooms, making it easy to host professional gatherings while ensuring your comfort with complimentary wireless internet access.

Experience the perfect blend of luxury and convenience at Gran Melia Arusha. Book your stay today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JRO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 63 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.7
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.49
Overall Experience: 9.66
Z
Zamda extended_group tz
10
Heavenly
Pros:

The Mount Meru View and the Spa experience

Cons:

To leave 😂

2026-06-15 via Nuitee
E
Eliud couple ke
9
It was a lovely stay and we really enjoyed. The staff were very friendly and accomondating
Pros:

Ambience

Cons:

All was okay

2026-06-03 via Nuitee
S
Stephan couple gb
10
Great room, nice facilities, very well trained and friendly stuff doing all to make you happy
Pros:

Very very beautiful

2026-06-02 via Nuitee
L
Louise family_with_children ca
10
Amazing place with warm and wonderful people. I would highly recommend this hotel.
Pros:

The hotel was stunning, the staff were so warm, welcoming and eager to please. The coffee plantation was lovely to walk through and the quality of food at the breakfast buffet and the Rroftop bar was exceptional. A special shout out to Beatrice so nice and helpful to my daughter.

Cons:

Nothing, everything was wonderful

2026-06-01 via Nuitee
A
Ayşe Gül family_with_children tr
9
2026-05-30 via Nuitee
A
Arinder couple gb
10
2026-05-29 via Nuitee
D
Dejan couple hr
10
2026-05-29 via Nuitee
D
distinguished couple ke
9
2026-05-28 via Nuitee
T
Twaha couple tz
10
2026-05-06 via Nuitee
S
Simon Tendo couple ug
10
Excellent Hotel in Arusha
Pros:

Vegetation and great service

Cons:

Grill restaurant closed on day we arrived

2026-05-04 via Nuitee
Q
Queen solo_traveller tz
8
2026-05-04 via Nuitee
B
Bridget Temba family_with_children tz
9
PLEASANT STAY WITH VERY WELCOMING STAFF
Pros:

Great Garden, Very Welcoming staff, clean rooms. The breakfast was Excellent and the pastries at the coffee shop were very tasty.

Cons:

Breakfast ends early and food prices in the room service menu were very unrealistic (very high).

2026-04-29 via Nuitee
M
mgopelinyi solo_traveller tz
10
2026-04-28 via Nuitee
C
Charles St. solo_traveller ch
10
Ich glaube, es ist das beste Hotel in Arusha.
Pros:

Habe Red Level gebucht (beste Klasse) und von serviertem Frühstück auf der Dachterrasse mit direktem Blick auf den Mt. Meru, Stadt, Hotel eigener Kaffeeplantage und szenischem Pool mit wunderschönem Garten profitiert - würde wieder so buchen, man wird wie ein bwana behandelt.

Cons:

Es wimmelt von Personal - less would be more..

2026-04-26 via Nuitee
L
Laura couple us
10
A great stay. Staff attentive and food delicious
Pros:

The property was very nice to just enjoy and relax. To walk around the coffee plantation, see the waterfalls and gardens of property. The sunset and food on the rooftop was excellent

2026-04-23 via Nuitee
W
Wal Mohamed family_with_children tz
10
Pros:

Excellent stay

Cons:

Nothing at all

2026-04-21 via Nuitee
S
Stian couple no
10
2026-04-21 via Nuitee
K
Kristof couple be
8
Westers comfort en luxe na dagen safari
Pros:

Prachtig groot hotel met grote parking en heel veilig.
Ontbijt is absurd goed! Kamers heel mooi, netjes, proper van alle gemakken voorzien.
Het complex is waanzinnig mooi met zwembad en fonteinen.

Cons:

Het is vlak naast een drukke baan waardoor er niemand aan het zwembad ligt. Dat is een beetje ongezellig/ongemakkelijk.
De ontvangst was redelijk koeltjes. We kwamen recht van 10 dagen safari dus waren een beetje stoffig en we werden raar bekeken en niet echt hartelijk onthaald. We kregen het gevoel alsof we niet chique genoeg waren ofzo. Er heerst in de rooftop bar ook een rare sfeer alsof je instafamous moet zijn om er een plaatsje te krijgen (terwijl we hotelgasten waren).

2026-04-19 via Nuitee
3
31c162972832712a77073cce367d1865 couple us
10
2026-04-18 via Nuitee
2
239fec60564671b4ae09019aab3dfba6 solo_traveller us
7
2026-04-15 via Nuitee