Hotel Indigo Dallas Downtown by IHG

Hotels
•
Hotel Indigo
8.4 (646 reviews)
1933 Main Street , Dallas , us
+1 214-741-7700

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Construction noise
Unexpected charges for breakfast
Limited dining options

Categories

Cleanliness
8.04
The rooms were nice and clean, but the shower had issues.
Service
9.01
Staff was friendly and helpful throughout the stay.
Location
9.05
The location was convenient and great for sightseeing.
Room Quality
8.5
Rooms were nice and modern, but some had noise issues due to construction.
Amenities
8.03
Limited amenities were available, including a charge for breakfast.
Value for Money
7.99
Good value for the central location, but additional charges were concerning.
Food and Beverage
7.54
Breakfast was charged unexpectedly and dinner availability was an issue.
Overall Experience
9.01
Overall a great stay, but some issues with value and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:56

Property Description

Central Location
Located in the heart of Dallas, Hotel Indigo Dallas Downtown is a landmark property just minutes away from the Dallas Convention Center.

Modern Amenities
The hotel offers contemporary guest rooms equipped with coffeemakers, refrigerators, free Wi-Fi, and a 24-hour fitness centre for the convenience of the guests.

Dining Experience
Indulge in delicious meals at Titches Bar and Bistro, offering breakfast, dinner, a full bar, and room service.

Book your stay at Hotel Indigo Dallas Downtown for a memorable experience in Dallas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 646 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
L
laura • family_with_children • ar
8
2026-07-26 • via Nuitee
C
Caroline • solo_traveller • gb
10
Nice hotel.
Pros:

Downtown location

2026-07-25 • via Nuitee
M
Marie • couple • us
9
Besides the water being shut off, I enjoyed my stay.
Pros:

I love how all the staff was warm and welcoming. I appreciated the location.

Cons:

The water went off on Monday, July 20th at 9am. I had a later flight that day and would have appreciated more rest time before having to fly. Unfortunately, I had to get up early to shower as there would be no water. This is something individuals should learn at booking not when you check-in.

2026-07-24 • via Nuitee
E
Evelyn • couple • us
10
Gorgeous hotel with friendly staff and beautiful and great location.
Pros:

Location was perfect and staff was friendly and accommodating. The rooms were spacey and gorgeous. Overall a pleasant experience!

Cons:

There was nothing to dislike!

2026-07-22 • via Nuitee
A
Adrian • family_with_children • uy
8
2026-07-21 • via Nuitee
S
Susan • couple • us
10
2026-07-20 • via Nuitee
D
Di maurizio • family_with_children • ca
10
2026-07-19 • via Nuitee
T
Todd • couple • us
7
2026-07-18 • via Nuitee
C
ColleenW76 • Family • Mansfield, Massachusetts
10
Perfect choice for quick trip to Dallas!
Pros:

Hotel Indigo Dallas Downtown was the perfect spot for a quick trip to Dallas! The location is fantastic, within walking distance of many shops and restaurants. The lobby was in the process of being painted, but even with the work going on, you could appreciate how beautiful and historic it was. The room was nice, bed was comfy, and the bathroom, though small, was efficient. The best part of the stay was the great staff. Torian, at the front desk, was friendly, helpful, offered suggestions, and made us feel incredibly welcome. Shout out to Dora, as well, for also making us feel valued. Housekeeping staff were friendly and kept our room in top shape.
The only negative - the valet parking was very expensive and the valet was not always available. However, when we were stuck waiting, Torian stepped in to ensure our vehicle was taken care of.

2026-07-16 • via Tripadvisor
B
Bailey • couple • us
10
2026-07-11 • via Nuitee
C
Craig • couple • au
9
2026-07-07 • via Nuitee
M
Marco • solo_traveller • it
9
2026-07-06 • via Nuitee
K
Kathleen • couple • us
10
2026-07-04 • via Nuitee
R
Rachel • couple • gb
10
Pros:

Location and rooms were good size

Cons:

N/A

2026-07-02 • via Nuitee
T
Typhaine • extended_group • us
10
2026-07-01 • via Nuitee
S
Shota • couple • jp
10
2026-06-28 • via Nuitee
J
johnniel102 • Couples
10
Bookies
Pros:

Great service from Valet to clerk

2026-06-27 • via Tripadvisor
J
J1066YStonyah • Couples
10
Tip for Sean Calloway
Pros:

Sean Calloway was great. Great customer service. Friendly & gave great recommendations.

2026-06-27 • via Tripadvisor
P
Paulo • solo_traveller • cl
9
2026-06-27 • via Nuitee
N
Naomi • solo_traveller • jp
7
2026-06-26 • via Nuitee