Hilton Garden Inn Lancaster

Hotels
•
Hilton Garden Inn
8.3 (313 reviews)
101 Granite Run Drive , Lancaster , us
+17175600880

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Cons:
High food prices
Noise issues
Uncomfortable beds
Cleanliness concerns

Categories

Cleanliness
7.45
Some guests mentioned issues with cleanliness, but many found rooms clean.
Service
9.45
Guests reported friendly and accommodating staff. Positive feedback on service.
Location
9.45
Ideal location for visiting family and convenient access to nearby attractions.
Room Quality
7.95
Experiences were mixed; some found rooms spacious while others had concerns about comfort.
Amenities
8.45
Guests enjoyed the amenities like the pool and bar, but some found the restaurant service lacking.
Value for Money
7.95
Many guests found prices, especially for food, to be higher than expected.
Food and Beverage
6.95
Complaints about food prices and limited service impacted this rating.
Overall Experience
8.75
General consensus is positive, though some specific complaints lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Experience Comfort and Convenience in Pennsylvania's Dutch Country

Convenient Location: Situated in the heart of Pennsylvania's Dutch and Amish country, the Hilton Garden Inn Lancaster offers easy access to popular attractions such as Hershey Park, Harrisburg, and Gettysburg.

Modern Amenities: Guests can enjoy in-room microwaves, refrigerators, and free wireless internet access, ensuring a comfortable stay.

On-Site Dining: Indulge in delicious meals at Clyde's Cafe or grab snacks anytime from the 24-hour convenience store.

Book your stay at the Hilton Garden Inn Lancaster for a delightful blend of friendly service, modern amenities, and a prime location in Pennsylvania's scenic countryside.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 313 reviews
Cleanliness: 7.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 6.95
Overall Experience: 8.75
J
Jose • solo_traveller • us
1
2026-07-02 • via Nuitee
W
William • couple • us
5
Never again
Cons:

The problem is they are so focused on gold members they treat regular paying guests like second rate guests. Sign on water bottle if gold member it’s on them all others you need to pay 3.00. Not the money just the sign is insulting

2026-06-29 • via Nuitee
S
Steward • solo_traveller • us
8
2026-06-28 • via Nuitee
V
Valentin • couple • us
10
The room was spacious and clean quiet area as well. Slept comfort.
Pros:

Hospitality and a warm welcome from the hotel team. They were well-mannered and polite

2026-06-26 • via Nuitee
M
Margaret • couple • us
9
Very nice, convenient spot
Pros:

Bathroom was a little small , but updated nicely

Cons:

Couldn’t use my digital key, cause it got sent to my iPad instead of my iPhone

2026-06-24 • via Nuitee
A
Ann • solo_traveller • us
9
Pros:

Clean, pleasant staff and very good breakfast

Cons:

Toilet was child size

2026-06-17 • via Nuitee
J
jermaine • solo_traveller • us
10
2026-06-14 • via Nuitee
J
Jill • solo_traveller • us
10
Pros:

The staff was EXCELLENT! They made our stay very enjoyable. The pool, and the court yard was also magnificent. Love the sliding doors out to the court yard from the room. Will hopefully stay again if in the area.

Cons:

Not much

2026-06-09 • via Nuitee
R
Roberta • solo_traveller • us
8
Lancaster June 2026
Pros:

Staff was friendly, pool and hot tub were nice. Didn't realize that housekeeping was every other night or would have asked for daily cleaning, but over all a nice stay.

Cons:

Noisy on our floor, housekeeping did not come daily.

2026-06-08 • via Nuitee
O
Olivier • solo_traveller • us
10
2026-05-30 • via Nuitee
B
Belinda • couple • us
6
$410 per night was way too much for what this property had to offer!
Pros:

Way too expensive

Cons:

Cost

2026-05-16 • via Nuitee
J
Jo • couple • us
8
Second time here, we will probably come again next year
Pros:

Breakfast was kinda blah...cold eggs, everything so processed, staff was wonderful there tho.

Cons:

Only thing was the food. Just alot of money for not very good taste

2026-05-04 • via Nuitee
H
HENRY • couple • us
8
Was there for weekend seminar
2026-04-22 • via Nuitee
C
Cheryl • couple • us
7
If we didn't have the breakfast and the smoke alarm issue it would have been very good.
Pros:

We liked the breakfast and the staff there. The hotel had a nice appearance.

Cons:

We booked through booking.com and the site said breakfast was included. When we arrived, the rep said it was not and he knew that the site said otherwise. He did not offer a voucher so I had to call customer service and then we got vouchers. This was poor service. Then, in the middle of the night, the smoke alarm started chirping! They moved us to another room but this was a terrible thing in the middle of the night! I asked for them to give me a credit or a free night stay and they would not. Instead they added 10,000 miles to my honors account. I would have preferred the credit.

2026-04-14 • via Nuitee
M
Mary • family_with_children • us
8
Pros:

Great check in!

2026-03-30 • via Nuitee
C
Craig • extended_group • us
10
Pros:

Typical hotel breakfast nothing special and I was charged $15.00 for it at other hotels it is included. The location was great.

2026-03-29 • via Nuitee
L
Lee • family_with_children • us
9
2026-03-26 • via Nuitee
C
Correia da Silva • couple • us
10
2026-03-25 • via Nuitee
M
Marina • family_with_children • us
9
2026-03-04 • via Nuitee
J
Jo • extended_group • us
10
We have stayed twice in our travels thru PA and this will be our go to spot in the future!
Pros:

Loved the room, loved the fire pit!

Cons:

Breakfast was blah but typical for hotels

2026-01-19 • via Nuitee