Best Western Plus Greenville I-385 Inn & Suites

Hotels
•
Best Western Plus
8.8 (2221 reviews)
831 Congaree Rd , Greenville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Inconsistent service by some staff

Categories

Cleanliness
7.38
There were significant cleanliness issues reported, including potential bed bugs.
Service
9.35
Most reviews highlight professional and friendly staff, with a few exceptions.
Location
9.39
Many guests appreciated the location close to restaurants and malls.
Room Quality
8.84
Rooms were generally reported as clean and comfortable, though there were individual complaints.
Amenities
8.87
Included clean rooms and a good breakfast, though some amenities were lacking.
Value for Money
8.83
Guests felt they received good value for their stay, despite some issues.
Food and Beverage
8.88
Breakfast received positive remarks for variety and quality.
Overall Experience
8.85
While experiences varied, the majority reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Convenient Location

Located just 12.8 km from Greenville-Spartanburg International Airport, Best Western Plus Greenville I-385 Inn & Suites in Greenville, South Carolina offers easy access for travelers.

Comfortable Rooms

All rooms are non-smoking and equipped with free WiFi, cable TV with HBO, refrigerator, coffee maker, and microwave. Some rooms even feature a seating area and whirlpool for added relaxation.

Amenities and Services

Guests can enjoy the outdoor pool, fitness centre, complimentary hot breakfast, business centre, meeting rooms, laundry facilities, and evening manager's reception. The hotel's proximity to Haywood Mall Shopping Center and Bob Jones University adds to its appeal.

Book now for a relaxing stay at Best Western Plus Greenville I-385 Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2221 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
V
Vikki • couple • us
10
2026-10-13 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

Location

Cons:

Breakfast

2026-10-13 • via Nuitee
G
Gerardus • solo_traveller • il
7
Cons:

Outdated room, you smell the dampness, airco made so much noise.

2026-10-12 • via Nuitee
J
joseph • couple • us
10
2026-10-12 • via Nuitee
A
Ann L • couple • us
10
Great location! AMAZING service! Super roomy suite. Excellent breakfast
Pros:

The staff was FABULOUS! Always went out of their way to accommodate guests’ needs. Our room was much larger than I expected and the bed was excellent. Breakfast was excellent.

Cons:

One small complaint—-most times I went out the back door there were cigarette butts all over the back steps. Maybe have someone clean that up at least once a day.

2026-10-10 • via Nuitee
C
Chivonne • couple • us
8
2026-10-09 • via Nuitee
A
Allen • couple • us
6
Pros:

Location

Cons:

Rate and couldn't get a early check-in

2026-10-08 • via Nuitee
F
Frank • couple • us
10
Great stay!!
2026-10-08 • via Nuitee
D
Dmytro • couple • ua
8
2026-10-08 • via Nuitee
J
Jinell • solo_traveller • us
10
This was a cozy & comfy place to stay.
Pros:

It was in a perfect location.
The parking lot was open & plenty of parking!
It was decorated so nicely for the fall & football.

2026-10-07 • via Nuitee
R
Robert • extended_group • us
10
2026-10-07 • via Nuitee
K
Karl • couple • de
7
2026-10-07 • via Nuitee
L
Leila • couple • us
9
2026-10-07 • via Nuitee
H
Hordichenko • solo_traveller • us
3
It was terrible. New will stay at Best Western again.
Pros:

Location is the best this hotel has

Cons:

Smell in the room was disgusting, coffee maker was dirty and had some kind of dog fur or something like that, ac had dust on it, everything in the room was covered with dust.

2026-09-16 • via Nuitee
A
Alexia • couple • us
10
2026-09-16 • via Nuitee
M
Moe • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Moe • solo_traveller • us
10
2026-09-14 • via Nuitee
J
Jennifer • couple • us
10
Good clean room and very comfortable.
Pros:

Room was clean with comfortable bed and pillows. Coffee available in the lobby at all hours, and a nice variety of items for breakfast. Staff was very responsive. Great location!

Cons:

No towels at pool in the evening.

2026-09-14 • via Nuitee
D
Dennis • couple • us
10
2026-09-11 • via Nuitee
F
fanita • couple • us
10
2026-09-09 • via Nuitee