Best Western Plus Greenville I-385 Inn & Suites

Hotels
•
Best Western Plus
8.8 (2107 reviews)
831 Congaree Rd , Greenville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Inconsistent service by some staff

Categories

Cleanliness
7.38
There were significant cleanliness issues reported, including potential bed bugs.
Service
9.35
Most reviews highlight professional and friendly staff, with a few exceptions.
Location
9.39
Many guests appreciated the location close to restaurants and malls.
Room Quality
8.84
Rooms were generally reported as clean and comfortable, though there were individual complaints.
Amenities
8.87
Included clean rooms and a good breakfast, though some amenities were lacking.
Value for Money
8.83
Guests felt they received good value for their stay, despite some issues.
Food and Beverage
8.88
Breakfast received positive remarks for variety and quality.
Overall Experience
8.85
While experiences varied, the majority reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Convenient Location

Located just 12.8 km from Greenville-Spartanburg International Airport, Best Western Plus Greenville I-385 Inn & Suites in Greenville, South Carolina offers easy access for travelers.

Comfortable Rooms

All rooms are non-smoking and equipped with free WiFi, cable TV with HBO, refrigerator, coffee maker, and microwave. Some rooms even feature a seating area and whirlpool for added relaxation.

Amenities and Services

Guests can enjoy the outdoor pool, fitness centre, complimentary hot breakfast, business centre, meeting rooms, laundry facilities, and evening manager's reception. The hotel's proximity to Haywood Mall Shopping Center and Bob Jones University adds to its appeal.

Book now for a relaxing stay at Best Western Plus Greenville I-385 Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2107 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
B
Boykin • couple • us
10
2026-05-30 • via Nuitee
B
Brandy0107 • couple • us
10
Very convient to downtown and shopping
Pros:

Breakfast was well stock and great coffee. Staff was very friendly and asking if we needed anything like water. The hotel is keep in very clean and orderly.

Cons:

nothing

2026-05-29 • via Nuitee
T
tony • couple • us
10
2026-05-29 • via Nuitee
R
rosa beatriz • family_with_children • us
10
2026-05-28 • via Nuitee
I
Isabel Maria • solo_traveller • us
10
Wonderful
Pros:

Great room, very clean. The breakfast was delicious with a lot of different options.

2026-05-26 • via Nuitee
M
Mehdi • solo_traveller • us
10
Pros:

Big and comfy room

2026-05-26 • via Nuitee
H
Hani • couple • us
3
2026-05-25 • via Nuitee
O
Ozshajuane • couple • us
10
2026-05-25 • via Nuitee
D
David • couple • us
9
Pros:

The property looked brand new. The staff kept it very clean and the rooms looked like they were renovated recently, even though they told us it was eight years since the last renovation.

Cons:

The continental breakfast was OK, but not something you would rave about. Too many carbs.

2026-05-24 • via Nuitee
A
Ann • couple • us
8
2026-05-23 • via Nuitee
R
Ruth • solo_traveller • us
10
Pros:

The staff were friendly and helpful. The suite which had 2 bathrooms was ideal for a group of friends traveling together.

2026-05-23 • via Nuitee
G
Gary • couple • us
8
Very nice place and value.
Pros:

We enjoyed our stay. We were pleased with breakfast and staff.

2026-05-22 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

I like the convenience and cleanliness of the rooms

Cons:

They charged me for a room I never stayed in. I'll never book there again.

2026-05-22 • via Nuitee
R
Ronald • solo_traveller • us
8
2026-05-18 • via Nuitee
W
William Stansel • couple • us
10
Pros:

Room 415 was great. Bed was a little to firm but I sleep on a very soft mattress Breakfast room and staff was well appointed and was a nice plus

2026-05-18 • via Nuitee
S
skabil • solo_traveller • us
10
Pros:

Breakfast and employees attitude

Cons:

Everything was great

2026-05-16 • via Nuitee
T
timothy • solo_traveller • us
9
2026-05-13 • via Nuitee
M
Margarita • family_with_children • us
1
2026-05-11 • via Nuitee
H
Hernandez • couple • us
10
2026-05-09 • via Nuitee
C
Crosland • solo_traveller • us
7
2026-05-09 • via Nuitee