Best Western Plus Greenville I-385 Inn & Suites

Hotels
•
Best Western Plus
8.8 (2181 reviews)
831 Congaree Rd , Greenville , us
+1 864-288-6221

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Inconsistent service by some staff

Categories

Cleanliness
7.38
There were significant cleanliness issues reported, including potential bed bugs.
Service
9.35
Most reviews highlight professional and friendly staff, with a few exceptions.
Location
9.39
Many guests appreciated the location close to restaurants and malls.
Room Quality
8.84
Rooms were generally reported as clean and comfortable, though there were individual complaints.
Amenities
8.87
Included clean rooms and a good breakfast, though some amenities were lacking.
Value for Money
8.83
Guests felt they received good value for their stay, despite some issues.
Food and Beverage
8.88
Breakfast received positive remarks for variety and quality.
Overall Experience
8.85
While experiences varied, the majority reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Convenient Location

Located just 12.8 km from Greenville-Spartanburg International Airport, Best Western Plus Greenville I-385 Inn & Suites in Greenville, South Carolina offers easy access for travelers.

Comfortable Rooms

All rooms are non-smoking and equipped with free WiFi, cable TV with HBO, refrigerator, coffee maker, and microwave. Some rooms even feature a seating area and whirlpool for added relaxation.

Amenities and Services

Guests can enjoy the outdoor pool, fitness centre, complimentary hot breakfast, business centre, meeting rooms, laundry facilities, and evening manager's reception. The hotel's proximity to Haywood Mall Shopping Center and Bob Jones University adds to its appeal.

Book now for a relaxing stay at Best Western Plus Greenville I-385 Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2181 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
L
Luis • couple • us
6
Pros:

The location

Cons:

A little bit dirty and weird smell, need a renovation.

2026-07-25 • via Nuitee
C
Cathy • couple • us
10
Great place to stay, new, clean, spacious, courteous workers. Great breakfast with lots of good options & friendly s
Pros:

This place was new, clean, great breakfast, big rooms, fire pit outside. Best place I’ve ever stayed. Patricia (evening receptionist) & all the kitchen workers were very nice! Glass dishes & real silverware for breakfast. Lots of good options for breakfast as well!!!

2026-07-24 • via Nuitee
J
Jack meadows • couple • us
10
Pros:

super clean great staff location is also awesome close to everything you would need.

Cons:

can not think of any negatives/

2026-07-23 • via Nuitee
P
Pompey • couple • us
10
Very pleasant! Hotel was clean, well maintain and quiet!!!
Pros:

Conveniently located; shopping, bank, roadways, restaurants. Every thing.

EXCELLENT breakfast!!!

Cons:

Parking lot needs more lighting! Too dark on the sides and extreme back of the parking lot.

2026-07-23 • via Nuitee
L
Lukas • solo_traveller • de
8
2026-07-23 • via Nuitee
R
Roberta • family_with_children • us
7
Overall good
Pros:

The free breakfast was great! Location was great!

2026-07-23 • via Nuitee
D
Debbie • couple • us
10
I just love the place it was near all my favorite restaurants. and the rooms were great I loved the bathroom was very ni
Pros:

Clean , quiet and pleasant place to stay

2026-07-23 • via Nuitee
C
Christine • solo_traveller • de
9
Pros:

Sehr freundliches Personal, sehr gutes Frühstück mit viel Auswahl! Zimmer in Ordnung
Absolut empfehlenswert

Cons:

Nichts

2026-07-22 • via Nuitee
K
Kayla • family_with_children • us
10
2026-07-21 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-07-21 • via Nuitee
S
Scott • couple • us
10
Pros:

Our room was really comfortable & the bathroom was perfect as well as the shower. It was very easy to walk in & walk out of the shower which was a plus for my wife.

Cons:

The breakfast was good; however, it would have been nice to have gravy for our biscuits. Maybe it wasn't on the menu for our stay, but it still would've been a nice addition. The hot breakfast was tasty, and thank you very much. It was a great start to our day! We were on the 3rd floor right next to the elevator. The elevator only went to the 2nd floor & we had to "transfer" to another elevator & walk to the other side of the hotel & then walk up some stair on the 2nd floor to get to the elevator that took us to the 1st floor.

2026-07-21 • via Nuitee
T
Tammy • family_with_children • us
8
Overall good clean place to stay.
Pros:

The location was good and the breakfast was ok.

Cons:

The swimming pool was dirty. Had to many bugs and leaves in it.

2026-07-20 • via Nuitee
J
Jacqueline Elmore • solo_traveller • us
9
Pros:

Friendly staff. Very clean

2026-07-17 • via Nuitee
D
Douglas • solo_traveller • us
9
Pros:

Everything

2026-07-16 • via Nuitee
E
Erolia • couple • us
8
Pros:

Especially happy with charging for EV. Breakfast was better than an average hotel breakfast. Espresso machine a bonus.

2026-07-16 • via Nuitee
M
Michal • solo_traveller • cz
9
3 weeks stay in Greenville SC
Pros:

Snídaně má stálý klasický základ, lehce obměňují teplé pokrmy, což je fajn. Většinou 2-3 druhy ovoce. Personál stále doplňuje a udržuje čistotu. Perfektní služby. Děkuji

Cons:

Americký (nejen hotelový) standard - úplně všechno je servírováno v plastu, nebo papíru. Co na kontaminaci mikroplasty asi řekne naše tělo?

2026-07-15 • via Nuitee
K
Karen • couple • us
8
Location met all expectations
Pros:

Breakfast was above average
Location was good

Cons:

Mattress should probably be replaced

2026-07-14 • via Nuitee
I
Ismet • family_with_children • us
9
2026-07-14 • via Nuitee
S
Setina • couple • us
7
2026-07-13 • via Nuitee
T
Tyler • couple • us
10
One night stay. Everything was clean and organized. Had no issues
Pros:

It was neat and tidy.

2026-07-13 • via Nuitee