Best Western Plus Greenville I-385 Inn & Suites

Hotels
•
Best Western Plus
8.8 (2221 reviews)
831 Congaree Rd , Greenville , US
+1 864-288-6221

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Inconsistent service by some staff

Categories

Cleanliness
7.38
There were significant cleanliness issues reported, including potential bed bugs.
Service
9.35
Most reviews highlight professional and friendly staff, with a few exceptions.
Location
9.39
Many guests appreciated the location close to restaurants and malls.
Room Quality
8.84
Rooms were generally reported as clean and comfortable, though there were individual complaints.
Amenities
8.87
Included clean rooms and a good breakfast, though some amenities were lacking.
Value for Money
8.83
Guests felt they received good value for their stay, despite some issues.
Food and Beverage
8.88
Breakfast received positive remarks for variety and quality.
Overall Experience
8.85
While experiences varied, the majority reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Convenient Location

Located just 12.8 km from Greenville-Spartanburg International Airport, Best Western Plus Greenville I-385 Inn & Suites in Greenville, South Carolina offers easy access for travelers.

Comfortable Rooms

All rooms are non-smoking and equipped with free WiFi, cable TV with HBO, refrigerator, coffee maker, and microwave. Some rooms even feature a seating area and whirlpool for added relaxation.

Amenities and Services

Guests can enjoy the outdoor pool, fitness centre, complimentary hot breakfast, business centre, meeting rooms, laundry facilities, and evening manager's reception. The hotel's proximity to Haywood Mall Shopping Center and Bob Jones University adds to its appeal.

Book now for a relaxing stay at Best Western Plus Greenville I-385 Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2221 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
H
Hordichenko • solo_traveller • us
3
It was terrible. New will stay at Best Western again.
Pros:

Location is the best this hotel has

Cons:

Smell in the room was disgusting, coffee maker was dirty and had some kind of dog fur or something like that, ac had dust on it, everything in the room was covered with dust.

2026-09-16 • via Nuitee
A
Alexia • couple • us
10
2026-09-16 • via Nuitee
M
Moe • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Moe • solo_traveller • us
10
2026-09-14 • via Nuitee
J
Jennifer • couple • us
10
Good clean room and very comfortable.
Pros:

Room was clean with comfortable bed and pillows. Coffee available in the lobby at all hours, and a nice variety of items for breakfast. Staff was very responsive. Great location!

Cons:

No towels at pool in the evening.

2026-09-14 • via Nuitee
D
Dennis • couple • us
10
2026-09-11 • via Nuitee
F
fanita • couple • us
10
2026-09-09 • via Nuitee
Q
Queenne • couple • us
7
Good
Pros:

Breakfast was delicious. .

Cons:

The beds and carpet (Rm. 302) was awful, old, sagging.

2026-09-08 • via Nuitee
R
Robert • couple • us
10
It was a very nice experience
Pros:

The property was very clean every thing worked well i would stay there again next year

Cons:

Their was nothing i didn't like

2026-09-08 • via Nuitee
L
Linda • family_with_children • us
10
It was great. Hotel close to everything we had planned to do.
Pros:

It was a very nice room (two room suite) and it was very clean.

Cons:

Nothing

2026-09-07 • via Nuitee
S
Stephanie • couple • us
10
2026-09-06 • via Nuitee
H
Heather • solo_traveller • us
10
I slept good it was nice and quite pool was nice on hot day like today
Pros:

Clean friendly

Cons:

Nothing to not like

2026-09-06 • via Nuitee
M
Mandy • solo_traveller • us
9
Pros:

The location. Easy access to get to and up to date and clean!

2026-09-05 • via Nuitee
T
todd • solo_traveller • us
9
Pros:

Liked the way the hotel was clean and loved the breakfast. The elevator was convenient being in the front of hotel. Liked the looks of the room designed. Very inviting and cozy.

Cons:

The smell of the air-conditioning but wasn't bad but did have a smell.

2026-09-04 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Friendly helpful staff, comfortable bed, very nice breakfast 😋
Easy access to and from theinterstate.

2026-09-04 • via Nuitee
A
Ann • solo_traveller • us
10
Pros:

Facility was clean and comfortable. Breakfast was great!

2026-09-02 • via Nuitee
M
Machelle • extended_group • us
9
I will stay there again. I plan to be back in October.
Pros:

Breakfast had a good amount of choices. I did not care for the eggs. Loved being right there on I385 close to everything I needed during my stay.

Cons:

I could here traffic .

2026-09-01 • via Nuitee
G
Gabriel • family_with_children • us
9
The family and I have stayed in a best western hotel in the past and had a good experience
Pros:

Breakfast was great. I was surprised about the many choices available.

Cons:

I have nothing to complain about. Everything was great.

2026-09-01 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Joenashia • couple • us
1
2026-08-24 • via Nuitee