Best Western Plus Greenville I-385 Inn & Suites

Hotels
•
Best Western Plus
8.8 (2221 reviews)
831 Congaree Rd , Greenville , us
+1 864-288-6221

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Inconsistent service by some staff

Categories

Cleanliness
7.38
There were significant cleanliness issues reported, including potential bed bugs.
Service
9.35
Most reviews highlight professional and friendly staff, with a few exceptions.
Location
9.39
Many guests appreciated the location close to restaurants and malls.
Room Quality
8.84
Rooms were generally reported as clean and comfortable, though there were individual complaints.
Amenities
8.87
Included clean rooms and a good breakfast, though some amenities were lacking.
Value for Money
8.83
Guests felt they received good value for their stay, despite some issues.
Food and Beverage
8.88
Breakfast received positive remarks for variety and quality.
Overall Experience
8.85
While experiences varied, the majority reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Convenient Location

Located just 12.8 km from Greenville-Spartanburg International Airport, Best Western Plus Greenville I-385 Inn & Suites in Greenville, South Carolina offers easy access for travelers.

Comfortable Rooms

All rooms are non-smoking and equipped with free WiFi, cable TV with HBO, refrigerator, coffee maker, and microwave. Some rooms even feature a seating area and whirlpool for added relaxation.

Amenities and Services

Guests can enjoy the outdoor pool, fitness centre, complimentary hot breakfast, business centre, meeting rooms, laundry facilities, and evening manager's reception. The hotel's proximity to Haywood Mall Shopping Center and Bob Jones University adds to its appeal.

Book now for a relaxing stay at Best Western Plus Greenville I-385 Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2221 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
J
Joenashia • couple • us
1
2026-08-24 • via Nuitee
P
Paul • couple • us
8
2026-08-22 • via Nuitee
W
Wilma • family_with_children • us
9
Overall a good night rest. The pillows was so comfortable.
Cons:

The bath towels was small and not as fluffy as most.

2026-08-21 • via Nuitee
M
martha • solo_traveller • us
10
Our church convention trip
Pros:

The bed was very comfortable and I loved the view from the 5th floor. We could see the interstate and it was a beautiful site to see. And we loved the fact that the hotel had a gym. We went walking each day in it. And the free breakfast was delicious!

Cons:

I can't complain.

2026-08-20 • via Nuitee
C
Constantine • couple • us
10
2026-08-20 • via Nuitee
R
Regina • family_with_children • us
10
Excellent and I will be returning.
Pros:

I didn’t eat breakfast but the staff was amazing. The room was very clean and the bed was so comfortable.

Cons:

There was not anything that I did not like.

2026-08-19 • via Nuitee
C
Cristina • couple • us
10
Excellent Value
Pros:

The location was great for our needs. Rooms and bathroom were refurbished

2026-08-17 • via Nuitee
J
James • solo_traveller • us
4
Pros:

Location

Cons:

Finding hair left in bed/ all over couch

2026-08-16 • via Nuitee
S
Samantha • couple • us
10
2026-08-12 • via Nuitee
C
Cinnamon • solo_traveller • us
10
Pros:

The room was very clean.

Cons:

Nothing.

2026-08-12 • via Nuitee
F
Francesca • couple • us
9
2026-08-10 • via Nuitee
G
GT • solo_traveller • us
8
2026-08-06 • via Nuitee
C
Carrie K • family_with_children • us
10
2026-08-06 • via Nuitee
G
GT • solo_traveller • us
8
2026-08-06 • via Nuitee
B
BRIDGET • solo_traveller • us
8
2026-08-03 • via Nuitee
C
Christopher • family_with_children • us
10
The hotel was truly amazing!
2026-08-03 • via Nuitee
L
Luis • couple • us
6
Pros:

The location

Cons:

A little bit dirty and weird smell, need a renovation.

2026-07-25 • via Nuitee
C
Cathy • couple • us
10
Great place to stay, new, clean, spacious, courteous workers. Great breakfast with lots of good options & friendly s
Pros:

This place was new, clean, great breakfast, big rooms, fire pit outside. Best place I’ve ever stayed. Patricia (evening receptionist) & all the kitchen workers were very nice! Glass dishes & real silverware for breakfast. Lots of good options for breakfast as well!!!

2026-07-24 • via Nuitee
D
Debbie • couple • us
10
I just love the place it was near all my favorite restaurants. and the rooms were great I loved the bathroom was very ni
Pros:

Clean , quiet and pleasant place to stay

2026-07-23 • via Nuitee
P
Pompey • couple • us
10
Very pleasant! Hotel was clean, well maintain and quiet!!!
Pros:

Conveniently located; shopping, bank, roadways, restaurants. Every thing.

EXCELLENT breakfast!!!

Cons:

Parking lot needs more lighting! Too dark on the sides and extreme back of the parking lot.

2026-07-23 • via Nuitee