Days Inn by Wyndham Virginia Beach At The Beach

N/A

Nothing

Had to be moved due to a shower issue. Was moved from a room with an ocean view to a room with a view of the parking lot. Even though through booking.com, the pricing was different, the hotel didn't want to give any type of credit, as a matter of fact, when I called the hotel with my concerns, the manager was very nasty and stated that I changed rooms 3 times (only changed once). Manager stated I didn't know what I was talking about cause she had the room numbers right in front of her, smh, then proceeded to tell me that all of their hotels have a view of the ocean, which is complete BS. As I was gathering my things on my departure date, I noticed roaches coming out from under bed. NEVER AGAIN will I be staying here. There's a good reason why their rates are lower then everyone else, and its not because they across the street instead of "ocean front".

No water pressure, gap under door, no soap dish, outside entrance to room.

Hole in the wall,,,toilet wouldn’t stop running,,,couldn’t flush it properly because it was slow filling up,,,damage to the cabinets,,moldy vents in the bathroom

Room needs 'deep cleaning ' more then the daily clean. Wou

This was the worst hotel experience of my entire life (especially considering the ridiculous price). My room was a TOTAL DUMP. The smell was almost un-bearable and I have attached photos which evidence the complete lack of cleanliness. When I complained about the unknown substances on my bed, I was simply thrown a new blanket (to put on myself) and no offer to change the sheets.

Staff at the front desk were very unprofessional and I am pretty sure they were high on marijuana. I had to ask three times what my room number was. I then had to send three messages for additional information due to nothing being explained at check-in. My last inquiry, sent on Friday afternoon was not even answered until 7:30AM Monday morning. I checked out on Saturday….

I also witnessed an employee add chlorine to the pool at approximately 5:00PM when it was full of people. For that reason, I was unable to even use the pool during my 1-night stay because as you know, chemicals should not be added while people are swimming.

On top of those complaints, I felt pretty un-safe due to the location of my room. I mentioned during check-in that I was staying alone (single female) and they put me on the first floor in the middle of the parking lot. There was someone in their car (doing drugs? prostitution?) all night long right in front of my room.