Grand Hotel Terminus

Could do with a bit more storage or hangers in the room

Very minimal facilities. Rooms have no amenities. Ordinary beds

Fire store fester samme kveld vi var der, etasjen under og ved siden av oss.
Ukomfortable senger, fullstendig mangel på ventilasjon på rommet, bråk fra uteserveringen +++

De kamers en het intbijt waren zeer slecht van kwaliteit. Bijna geen daglicht of raam wat open kon. Badkamer schandalig voor een hotel wat op de foto’s luxe uitstraslt. Niet doen blijf er weg

Při příjezdu v podvečerních hodinách jsme čekali 10 minut než se objevil někdo z recepce.

There were no enough amenities

Ingen air condition på rommet!! Og mye støy utenfor om natten, så vanskelig å sove med vindu åpent. Egentlig umulig å være der

The staff wasn’t very helpful and failed to provide clear directions to our room, which was not located in the main building. As a result, we spent about 30 minutes trying to find it while carrying our luggage. Additionally, we found a stain on the bed sheets, which was disappointing.

The hotel was recommended as a “baby-friendly” hotel but there were very few facilities for families and there was nowhere to relax in the hotel except the bar, which only had people quietly working and having business meetings during the day. The hotel is more suitable for business travel.

Quarto um pouco velho mas super aconchegante.

自分たちの部屋の階のエレベーターホールにピアノが設置されており、夜めちゃくちゃに弾く人がいた。部屋までがっつり聞こえてとてもうるさかった。撤去するか夜間は弾かないよう注意喚起して欲しい。それ以外が良かっただけに残念。

Rooms are not noise proof as you could hear the person talking and watching tv next door.

Couldn't sleep both nights for a room £231 per night
There were works on the road for next door building whole night. No communication from the hotel.

It ruined our travel days to explore etc We won't be staying here again.

First of all, I sent a message from bookings that we would be arriving only around 8:00 pm however, I don't think anyone read the message as I received a reply only 2 days into the stay. So they ran out of rooms. I had clearly booked one of the bigger rooms on the property as we are a family of 2 adults and 1 child, but the lady at the reception said they cannot fit in an extra child bed in the room.
If you are staying in the property for more than a day..I Wish you all the best. The cleaning is a matter of concern. For the 4 nights we stayed there not even once was the room swept or vacuumed. The Cleaning lady changed the bathroom towels and did up the beds but that was it. On the second day of my stay when I asked the cleaning lady she informed me that she would only clear the garbage and change towels, I didn't know this will continue for all the days of my stay. On the 3rd day I went to the reception and checked what is the policy of changing the bed linen and I was told every 3 days. So on the 3rd day of my stay at least the bed linen was changed.
People choose 4 and 5 star hotels as they can be rest assured of the services and especially the cleanliness. I do understand the sustainability aspect but not short cuts when it comes to ensuring the rooms are clean and welcoming.
I don't think I would stay here again.

Nothing precisely.