Occidental Bilbao

Hotels
Occidental Hotels and Resorts by Barcelo Hotel Group
8.6 (5464 reviews)
Avenida Zumalakarregi, 40 , Bilbao , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location and amenities
Cons:
Cleanliness issues reported
Limited parking availability

Categories

Cleanliness
8.06
Some guests reported issues with cleanliness, particularly in bathrooms.
Service
9.03
Overall positive feedback on staff friendliness and service.
Location
8.77
Good location, but parking can be challenging.
Room Quality
8.22
Most rooms comfortable, although some reported minor issues.
Amenities
8.75
Great amenities such as a gym and pool rated highly.
Value for Money
8.41
Value perceived positively, though some felt equipment was dated.
Food and Beverage
8.76
Breakfast and overall food quality received favorable remarks.
Overall Experience
8.83
Generally positive experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Accommodations
Experience stylish air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TV, and electronic safe. The light-colored decor and spacious layout provide a comfortable retreat after a day of exploring Bilbao.

Culinary Delights
Indulge in a varied breakfast buffet and fresh local cuisine at the hotel's restaurant. Sip on a drink at the café-bar or unwind in the lobby by the fireplace. The culinary offerings at Occidental Bilbao are sure to delight your taste buds.

Convenient Location
Situated near Basilica de Begoña, this hotel offers easy access to Bilbao's top attractions like the Guggenheim Museum and Old Town. With car hire services available and proximity to the airport, exploring the city is a breeze.

Book your stay at Occidental Bilbao for a luxurious and convenient experience in the heart of Bilbao!

Important information:

Please note the hotel offers discounted rates for guests: EUR 8 for the fitness center and EUR 20 for fitness center, spa and indoor pool. Guests under 18 years old are not allowed in these facilities.

The Spa is closed from 15/08/2024 to 22/08/2024.

License number: HBI 00337

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The outdoor pool of the hotel opens from June to September.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.6
Based on 5464 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.41
Food and Beverage: 8.76
Overall Experience: 8.83
L
Lola family_with_children es
1
Desastre!!!
Pros:

No, las camas eran malas y hemos puesto reclamación por las cisterna rota toda la noche.. y la ducha no funcionaba el agua papal.. solo la alcachofa pequeña y no había agua caliente

Cons:

Nada, sobretodo por la mañana quejarnos de esto y no pedir ni disculpas

2026-08-29 via Nuitee
M
Marco&Sonja couple it
10
soggiorno a Bilbao
Pros:

colazione ben fornita

Cons:

nulla

2026-08-29 via Nuitee
J
jesus couple es
8
Pros:

Parece lejos del centro pero se llega enseguida y muy cerca del metro. La piscina estupenda.

2026-08-29 via Nuitee
P
Pieter couple nl
9
Heerlijk
Pros:

Super vriendelijk personeel. Overal in het Hotel.

Cons:

Parkeren van de auto is duur, 20 Euro per nacht.

2026-08-29 via Nuitee
N
nick couple nl
8
Pros:

Het personeel was super vriendelijk en het zwembad was top. De locatie van het hotel zijn top! Let er wel op dat het een kleine klim is.

2026-08-29 via Nuitee
M
Marcelo family_with_children es
10
2026-08-28 via Nuitee
F
Fiona family_with_children gb
8
2026-08-28 via Nuitee
E
Eddy solo_traveller be
10
Pros:

Ideale locatie om bilbao te bezoeken

Cons:

/

2026-08-28 via Nuitee
M
MIREIA couple es
10
2026-08-28 via Nuitee
F
Fabrizio family_with_children it
8
Bella struttura
Pros:

Ambienti, pulizia, piscina esterna e parcheggio interno

Cons:

La stanza (doppia uso tripla) decisamente piccola per una coppia con ragazza di 14 anni

2026-08-28 via Nuitee
M
Maria Jose solo_traveller es
7
Pros:

la ubicación, y la tranquilidad por la noche en la habitación.

Cons:

en el periodo que he estado del 24 de agosto que no estuviese abierto algunas de las instalaciones que tienen, y además pagar aparte por el gimnasio .

2026-08-28 via Nuitee
R
Rhonda solo_traveller gb
9
Pros:

Staff and facilities

Cons:

Distance from centre

2026-08-27 via Nuitee
I
Inmaculada Concepción family_with_children es
10
Pros:

Nos gustó mucho la estancia en el Hotel, tanto la ubicación muy bien comunicado con autobús, metro y, si quieres ir al centro andando en 20 minutos has llegado. El desayuno genial, variedad y muy buen servicio. El personal del restaurante son encantadores, nos atendieron muy bien y siempre muy atentos de nuestra hija de 2 años.

Cons:

Quizá los precios del bar del lobby algo altos, pero en general todo muy bien.

2026-08-27 via Nuitee
L
Levi couple nl
9
2026-08-26 via Nuitee
L
Laurent family_with_children fr
7
Pros:

Le personnel très agréable et très propre

Cons:

Bruit

2026-08-26 via Nuitee
J
James couple gb
9
A lovely stay. Would stay there again
Pros:

The staff were great. The location is good, just above the old town but only a short walk away

Cons:

Nothing terrible, the decor is a little bland but functional and clean

2026-08-26 via Nuitee
C
Clarissa couple it
10
Pros:

Struttura bellissima, con una camera enorme, comoda e pulita. Personale gentile e disponibile e posizione davvero ottima. L’unica pecca è il letto matrimoniale, che in realtà è composto da due letti separati. Consiglio quindi di fare attenzione a questo dettaglio al momento della prenotazione.

2026-08-26 via Nuitee
M
Monica couple es
10
2026-08-26 via Nuitee
W
WILLIAM solo_traveller gb
10
Pros:

Staff were very good and it was easy to walk into the centre. Very clean modern hotel.

Cons:

The pool access was difficult it was closed when we arrived and it was shared with the Health Club who occupied most of the sun beds.We had to lay on thd grass but pool was good.

2026-08-26 via Nuitee
I
Inés family_with_children es
8
2026-08-26 via Nuitee