Barceló Bilbao Nervión

Hotels
Barceló Hotels & Resorts
8.6 (1784 reviews)
Paseo Campo Volantin, 11 , Bilbao , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Friendly staff
Cons:
Slow check-in process
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
8.04
Issues with cleanliness were mentioned, specifically regarding the bathroom and room service.
Service
8.51
Mixed reviews on the service; some mentioned good service, while issues at check-in were noted.
Location
9.55
The location was positively noted in multiple reviews, being close to key attractions.
Room Quality
8.5
Rooms were generally comfortable, but some highlighted issues with maintenance and size.
Amenities
8.53
The breakfast and available services were appreciated, but some amenities were lacking.
Value for Money
7.99
Concerns raised about the value not matching expectations for a 4-star hotel.
Food and Beverage
8.54
Breakfast was noted as adequate, but some items did not meet 4-star expectations.
Overall Experience
9.11
Overall experiences were favorable despite some criticisms; the average rating aligns with expected standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:48

Property Description

Riverfront Location and Modern Comfort:
Situated overlooking Bilbao’s River Nervión, Barceló Bilbao Nervión offers modern rooms with free Wi-Fi, just a short distance from iconic landmarks like the Calatrava Bridge and Guggenheim Museum.

Dining Options and Services:
Indulge in Basque and international cuisine at the Ibaizabal restaurant, or unwind with snacks and drinks at the B-Lounge. With a 24-hour reception and options to rent bicycles or cars, your convenience is our priority.

Exploration and Convenience:
Explore Bilbao's old town and its charming pintxo restaurants, or stroll to the nearby shopping streets. With Bilbao Train Station within walking distance, the city is yours to discover. Book now for a memorable stay at Barceló Bilbao Nervión.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that it is not possible to reserve a parking spot and it is subject to availability.

The property's touristic license is HBI00614.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1784 reviews
Cleanliness: 8.04
Service: 8.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.11
P
PedroOliveira83 family_with_children pt
8
One of the best
Pros:

The breakfast was one of the best that we've ever had. Fresh guacamole, hummus, milk curd, grapefruits and small cakes. Separated bathroom

Cons:

We didn't have local starters second evening in the bar

2026-05-21 via Nuitee
A
Arlene couple us
10
It has a beautiful lobby, staff and bar close to many things to do.
Pros:

Ideally located go Guggenheim and Old Town and shopping

2026-05-21 via Nuitee
R
Ricardo Comino extended_group es
9
De los mejores desayunos en hotel de mi vida.
Pros:

La ubicación del hotel es privilegiada, tanto por el río como por la Universidad, Ayuntamiento y que, en realidad, el acceso por carretera está bastante fácil. Lo que más nos gustó fue el desayuno, impresionante la variedad y calidad.

Cons:

Habría estado genial tener servicio de habitaciones o el bar/restaurante abierto más horas, ya que después de la feria teníamos la costumbre de acabar reuniones.

2026-05-20 via Nuitee
G
GEORGIA couple gr
10
2026-05-19 via Nuitee
C
Carlos couple es
9
2026-05-19 via Nuitee
P
Paul solo_traveller ie
10
Pros:

Top class and very clean

Cons:

My view from my window

2026-05-19 via Nuitee
L
Luca family_with_children it
9
Great holiday in bilbao!!
Pros:

Room was big and clean with a great view on the river. The hotel was in a great position between the new and the old town. The internal parking was very useful and also the internal restaurant was very good. Overall for sure a positive journey!!

Cons:

Well, just a minor negative: the water in the shower was really difficult to use, always too hot/too cold, and you spend a lot of time to fix it

2026-05-19 via Nuitee
N
Naimeh solo_traveller us
6
Over priced and would not rate as 4 stars since they did not deliver
Pros:

Location

Cons:

Lack of enough parking or staff to help when you arrive after a long trip, shower water would get scorching hot without notice, attached to the wall old hair dryer, and more. Would not rate it 4 star.

2026-05-18 via Nuitee
M
María couple es
10
ESCAPADA BILBAO
Pros:

LA UBICACION MAGNIFICA

2026-05-18 via Nuitee
F
FERNANDO solo_traveller mx
10
Medio satisfecho.
Pros:

Habitación comoda, desayuno muy bueno.

Cons:

El baño, incomodo para ducharse.
Antihigienico salir del cuarto de wc para lavarte las manos.

2026-05-18 via Nuitee
S
Sheila solo_traveller es
6
Mal precio calidad
Pros:

La ubicación es ideal

Cons:

El agua caliente de la ducha no se regulaba bien, y el colchón estaba deformado

2026-05-18 via Nuitee
J
Julio couple es
8
2026-05-18 via Nuitee
N
Nuria solo_traveller es
9
2026-05-18 via Nuitee
J
judith solo_traveller es
8
Pros:

Ubicación perfecta

2026-05-18 via Nuitee
B
Barby solo_traveller hr
10
Pros:

Prekrasan hotel u centru grada, ljubazno osoblje i odličan doručak,jako udoban krevet, toplo preporučam

Cons:

Ako dolazite velikom autom nemoguće parkirati u garaži hotela ali u blizini ima drugih javnih parkirališta

2026-05-18 via Nuitee
C
cristina couple es
4
Precio de 4estrellas ,habitaciones de 3estrellss.
Pros:

Ubicación.
Trato de personal de recepción

Cons:

Falta limpieza y mantenimiento en las habitaciones.
Habitación llena de hormigas.

2026-05-18 via Nuitee
P
Pako Izquierdo solo_traveller es
8
Comodidad en pleno centro de Bilbao
Pros:

La ubicación es maravillosa. En pleno centro de Bilbao a orillas del Nervión.
La habitación era grande y espaciosa con una cama enorme. Otra cosa a destacar es el silencio; apenas se escucha nada, con lo cual es ideal cuando te retiras a descansar.

Cons:

Aparcar por la zona es un horror y el hotel dispone de parking, pero nos pareció excesivamente caro; unos 30€!el día.

2026-05-18 via Nuitee
S
Susanne couple de
8
Gute Lage aber zu teuer
Pros:

Gute Lage

Cons:

Zu teuer für den Komfort

2026-05-18 via Nuitee
G
GEMA couple es
9
La estancia muy cómoda, y con el plus de que nos dejaran hacer el Chek in a nuestra llegada 3 horas antes de la hora mar
Pros:

La Ubicación, limpieza, instalaciones

2026-05-18 via Nuitee
M
Miroslav solo_traveller sk
9
2026-05-17 via Nuitee