Barceló Bilbao Nervión

Hotels
•
Barceló Hotels & Resorts
8.6 (1988 reviews)
Paseo Campo Volantin, 11 , Bilbao , es
+34 944 45 47 00

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Friendly staff
Cons:
Slow check-in process
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
8.04
Issues with cleanliness were mentioned, specifically regarding the bathroom and room service.
Service
8.51
Mixed reviews on the service; some mentioned good service, while issues at check-in were noted.
Location
9.55
The location was positively noted in multiple reviews, being close to key attractions.
Room Quality
8.5
Rooms were generally comfortable, but some highlighted issues with maintenance and size.
Amenities
8.53
The breakfast and available services were appreciated, but some amenities were lacking.
Value for Money
7.99
Concerns raised about the value not matching expectations for a 4-star hotel.
Food and Beverage
8.54
Breakfast was noted as adequate, but some items did not meet 4-star expectations.
Overall Experience
9.11
Overall experiences were favorable despite some criticisms; the average rating aligns with expected standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:48

Property Description

Riverfront Location and Modern Comfort:
Situated overlooking Bilbao’s River Nervión, Barceló Bilbao Nervión offers modern rooms with free Wi-Fi, just a short distance from iconic landmarks like the Calatrava Bridge and Guggenheim Museum.

Dining Options and Services:
Indulge in Basque and international cuisine at the Ibaizabal restaurant, or unwind with snacks and drinks at the B-Lounge. With a 24-hour reception and options to rent bicycles or cars, your convenience is our priority.

Exploration and Convenience:
Explore Bilbao's old town and its charming pintxo restaurants, or stroll to the nearby shopping streets. With Bilbao Train Station within walking distance, the city is yours to discover. Book now for a memorable stay at Barceló Bilbao Nervión.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that it is not possible to reserve a parking spot and it is subject to availability.

The property's touristic license is HBI00614.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1988 reviews
Cleanliness: 8.04
Service: 8.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.11
P
Pedro • family_with_children • be
2
Nice interior, but let down by a hot, unprepared room and a check-in attitude
Pros:

Location and interior design. Nice entrance hall

Cons:

- Air conditioning was switched off when we arrived; the room was at 30°C.
- We'd requested a cot for our toddler in advance, but it hadn't been prepared.
- The car park was full on arrival, yet staff showed no flexibility on check-in and no alternative for nearby parking.
- Unclear whether this was one staff member having a bad day or a broader pattern of the hotel treating one-night bookings as lower priority, but the attitude felt dismissive either way.

2026-07-25 • via Nuitee
G
Gina • family_with_children • gb
6
Disappointed
Pros:

Location

Cons:

Problems with booking as bed preference didn’t transfer from booking.com (make sure you confirm in comments box), shower was so small you couldn’t move and bathroom didn’t have a door. Seats in reception beyond uncomfortable. Overall disappointed.

2026-07-25 • via Nuitee
A
Andrea • extended_group • se
8
2026-07-25 • via Nuitee
J
Judith • solo_traveller • es
10
2026-07-25 • via Nuitee
D
Diego • couple • es
8
Una estancia buena pero costosa
Pros:

El alojamiento está bien, buen servicio en general, habitación cómoda, ubicación bien y restaurant y bar excelentes.

Cons:

El baño es abierto y, además, la ducha funciona fatal; iba de frío a caliente todo el tiempo, sin manera de poder regularla.

2026-07-25 • via Nuitee
S
Sten • couple • be
7
Het hotel heeft een ideale ligging en het ontbijt is zeer uitgebreid met veel vers fruit, nootjes en zaden.
Pros:

Ligging en ontbijt

Cons:

Open badkamer

2026-07-25 • via Nuitee
A
Adrianus • couple • nl
9
Topverblijf in Bilbao
Pros:

Mooi hotel, moderne inrichting, prima kamers, uitstekend ontbijt. Binnen paar minuten in de oude en nieuwe stad.

Cons:

Niets

2026-07-25 • via Nuitee
D
Débora • solo_traveller • es
10
Experiencia única
Pros:

El hotel cumplió con nuestras expectativas, el desayuno de 10, la atención y la calidad de la comida.
La atención del personal de recepción y del bar, ha sido muy positiva. Volveremos sin duda

2026-07-24 • via Nuitee
J
James • family_with_children • gb
9
Pros:

Location, decor and cleanliness.

Cons:

Air con not effective and amenities lacking.

2026-07-24 • via Nuitee
M
muriel • solo_traveller • fr
7
2026-07-24 • via Nuitee
L
László • extended_group • hu
10
2026-07-24 • via Nuitee
L
Luis • solo_traveller • us
9
Pros:

Good convenient location.

2026-07-24 • via Nuitee
J
JoseBart • couple • es
7
Pros:

Ubicación buena.
Calidad-precio, en consonancia.
Personal amable.

Cons:

La limpieza de la habitación fue deficiente, aunque el hotel estaba limpio en general.

2026-07-23 • via Nuitee
T
Teodora de Castro • solo_traveller • pt
6
2026-07-23 • via Nuitee
T
torolucia • solo_traveller • es
9
No dudaré en volver
Pros:

La comodidad de las camas y amplitud de la habitación. Desayuno estupendo

2026-07-23 • via Nuitee
L
Luis Carlos • solo_traveller • es
10
2026-07-22 • via Nuitee
M
Mauro • solo_traveller • ch
10
Ottimo
Pros:

Tutto, colazione super, camere e posizione centralissima, abbiamo cenato una sera ed era ottimo

2026-07-22 • via Nuitee
M
Misplon • solo_traveller • be
9
Perfect hotel
Pros:

Zeer goed. Fantastische bedden en kussens

Cons:

Niks

2026-07-21 • via Nuitee
O
Olivier • solo_traveller • be
9
Pros:

Very nice hotel and very classy. Beds extremely comfy

Cons:

Missing a terrasse or a rooftop

2026-07-21 • via Nuitee
M
Misplon • extended_group • be
9
Zeer goed hotel
Pros:

Tophotel

Cons:

Niks

2026-07-21 • via Nuitee