Hotel Villa Real, a member of Preferred Hotels & Resorts

Hotels
Derby Hotels
8.9 (974 reviews)
Plaza de las Cortes, 10 , Madrid , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Overpriced
Inadequate amenities

Categories

Cleanliness
8.85
Generally clean, but some mentions of inadequacies in amenities.
Service
9.35
Staff are friendly and helpful, though some negative experiences reported with specific issues.
Location
9.35
Amazing location close to attractions, highly praised by multiple reviews.
Room Quality
8.85
Rooms are well-appointed and comfortable, though some concerns about specific features.
Amenities
8.35
Amenities are lacking in some aspects, such as hygiene products and limited coffee pods.
Value for Money
8.35
Considered overpriced for some, especially without breakfast included.
Food and Beverage
8.85
Breakfast was appreciated, though not included in the stay.
Overall Experience
9.25
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Luxurious Accommodation

Hotel Villa Real, a member of Preferred Hotels & Resorts in Madrid offers a lavish stay just 1.2 km from El Retiro Park. The property boasts an outdoor pool, fitness centre, and a terrace for guests to unwind.

Top-Notch Amenities

Enjoy the convenience of a restaurant, room service, and a 24-hour front desk during your stay. Stay connected with free WiFi throughout the hotel and make use of the business centre, concierge service, and currency exchange.

Comfortable Rooms and Delicious Dining

Relax in air-conditioned rooms equipped with modern amenities. Indulge in buffet or continental breakfast options each morning. Don't miss the chance to explore nearby attractions like Gran Via Metro Station and Reina Sofia Museum.

Book your stay at Hotel Villa Real now for a truly unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

Accepted credit cards: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 33 per day.

Location

Guest Reviews

8.9
Based on 974 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
J
Jeffrey couple es
10
2026-06-20 via Nuitee
S
Shen family_with_children us
10
2026-06-20 via Nuitee
K
KATHY couple us
8
2026-06-19 via Nuitee
D
DONNA MARIE family_with_children ch
10
Very nice staff. Comfortable room. Great location. We ate in the restaurant in the eveing which was really good
Pros:

Location. Staff

Cons:

Nothing

2026-06-18 via Nuitee
M
Marta couple es
7
Pros:

Situación

Cons:

Que no tiene conectores usb para móviles
Un poco desactualizado

2026-06-17 via Nuitee
R
Rmejicano solo_traveller gt
7
Pros:

.....

2026-06-16 via Nuitee
S
Sayaka family_with_children jp
10
2026-06-15 via Nuitee
S
susan couple us
10
Pros:

Location, room, facility and staff were all exceptional

Cons:

Gym is very tiny and pool that was featured prominently in advertising was not open the last week of May even though it was in the 90s.

2026-06-15 via Nuitee
M
MARTHA PATRICIA couple mx
8
2026-06-15 via Nuitee
K
Katie solo_traveller za
9
Pros:

Staff and location excellent

Cons:

Stairs near bed and bit dangerous in the middle of the night

2026-06-15 via Nuitee
A
Audrey couple br
10
Hotel clássico em excelente região de Madrid
Pros:

Hotel antigo porém excelente em uma ótima regiao de Madri, quarto espacoso, foram supre atenciosos, roupa de cama e travesseiros muito confortáveis.

Cons:

Nada, foi tudo bem bom! Subimos na piscina e ela parecia estar em obras, mas acho que era pois não era auge do verao ainda.

2026-06-15 via Nuitee
D
Dean solo_traveller gb
1
For the money I paid absolutely terrible
Pros:

Not much to be honest. The bed was comfy and bathroom was nice.

Cons:

It’s so loud at night it’s impossible to sleep, the food is awful, smells of dog poo. The person in the room beside me kept trying to get into my room and the staff done nothing.

2026-06-14 via Nuitee
G
Geoffrey couple es
10
2026-06-13 via Nuitee
M
Maree solo_traveller au
10
Great peaceful location and very nice facilities
Pros:

Perfect location and lovely facilities. The view was superb

Cons:

Nothing

2026-06-12 via Nuitee
A
Albert solo_traveller es
9
2026-06-11 via Nuitee
R
Rosie solo_traveller sa
9
Pros:

Location and services

Cons:

None

2026-06-10 via Nuitee
A
Ahmad couple us
8
Perfect location and amazing service and staff
Pros:

The service and staff members were supper welcoming and polite and very friendly and helpful

Cons:

It’s require some renovation

2026-06-09 via Nuitee
P
pedro couple es
1
2026-06-07 via Nuitee
A
Alejandro solo_traveller uy
10
2026-06-07 via Nuitee
K
KarlosJavier extended_group es
10
2026-06-07 via Nuitee