NH Madrid Balboa

Hotels
•
NH Hotels
8.6 (2270 reviews)
Núñez de Balboa, 112 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Room noise issues
Inconsistent breakfast quality
Some cleanliness concerns

Categories

Cleanliness
8.15
Some mentions of cleanliness issues in multiple reviews.
Service
8.95
Positive mentions of staff being attentive and kind.
Location
9.15
Repeated praise for the location and its convenience.
Room Quality
8.35
Comments on various room conditions, some were spacious while others were not.
Amenities
8.65
Mention of satisfactory amenities, including the restaurant.
Value for Money
8.15
Concerns over pricing in a few reviews, but overall decent value.
Food and Beverage
8.65
Mixed reviews on breakfast quality, but generally well-received.
Overall Experience
8.75
Overall positive experiences noted in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Design Rooms
Indulge in elegant modern décor with wooden floors and flat-screen satellite TV, creating a stylish retreat in Madrid’s upscale Salamanca neighborhood.

Chic Lounge Area and Café-Bar
Relax in the attractive lounge area with an ever-changing ambiance through clever lighting. Enjoy a variety of drinks and snacks in the trendy café-bar.

Convenient Location and Amenities
Explore designer shops on Serrano Street, just a short stroll away. Benefit from free Wi-Fi, access to the in-house gym, and easy reach to major metro stations for seamless travel experiences.

Experience sophistication and comfort at NH Madrid Balboa. Book now for an unforgettable stay.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR €25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25.30 per day.

Location

Guest Reviews

8.6
Based on 2270 reviews
Cleanliness: 8.15
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
R
Rita • couple • pt
8
2026-05-31 • via Nuitee
L
Luis Miguel Soto • solo_traveller • pe
10
Pros:

La ubicación es insuperable y las instalaciones también.

2026-05-29 • via Nuitee
M
Margarita Maria • couple • cl
10
Pros:

Vengo hace más de 10 años a este hotel . ME ENCANTA!!!!

Cons:

NADA

2026-05-28 • via Nuitee
M
Maria Rita • couple • pt
8
2026-05-28 • via Nuitee
O
Olga • couple • it
10
Bello d divertente
Pros:

Piaciuto tutto

Cons:

Lavandino e miscelatore
Nel primo lavaggio del viso ,avevo sbattuto la faccia sul miscelatore

2026-05-27 • via Nuitee
A
Alberto • couple • cl
9
Muy buen hotel
Pros:

La atención

Cons:

Nada

2026-05-25 • via Nuitee
X
Xavier • couple • us
9
2026-05-24 • via Nuitee
R
Roberto P • couple • it
9
2026-05-24 • via Nuitee
M
Maria Candelaria • solo_traveller • ar
9
Muy bueno
Pros:

La ubicacion

Cons:

El aire acondicionado no parecía responder a lo seteado y se quedaba corto

2026-05-24 • via Nuitee
C
Campo • extended_group • es
6
Justita
Pros:

El bufet, la cama, limpieza y la ubicación

Ahhh y los caramelos azules

Cons:

La falta de cepillo de dientes, espuma de afeitar y cuchillas, así como unas simples zapatillas. Agua había una botella para 2 pax de cortesía y por el importe mejoraría mucho la estancia una por pax.

2026-05-24 • via Nuitee
L
Luis Miguel Soto • solo_traveller • pe
10
2026-05-23 • via Nuitee
K
Kevin • couple • mt
8
2026-05-22 • via Nuitee
P
Paulina • extended_group • cl
8
Pros:

La ubicacion, el personal muy amable

2026-05-21 • via Nuitee
F
FCOSOSVILLA • solo_traveller • es
8
2026-05-18 • via Nuitee
E
elibensignor • couple • ar
9
Adecuada
Cons:

Luego de estar en el hotel 11 noches pedi me permitieran algunas horas adicionales el dia de partida y a pesar que la habitacion no tenia un nuevo ocupante solo me autorizaron 2 horas cuando necesitaba 4 horas. Lamentable y me dejo mala impresion del hotel

2026-05-18 • via Nuitee
G
gabriela • solo_traveller • ar
10
Barrio privilegiado, tranquilo, pero cerca de todo. Hotel con todas las comodidades.
Pros:

La ubicación es excelente.

Cons:

Los tachos de basura que hay en la esquina. No tiene nada que ver con el hotel, pero deberían hacer alguna gestión para que los saquen de ese lugar.

2026-05-18 • via Nuitee
F
Federico • solo_traveller • es
9
2026-05-18 • via Nuitee
V
Valeria • solo_traveller • es
9
Salamanca Best Experience
Pros:

Location
Cleaness
Breakfast

2026-05-17 • via Nuitee
S
sandra • couple • pe
10
2026-05-16 • via Nuitee
M
Maria Clara • couple • co
8
Bonito pero ruidoso
Pros:

Muy bonitas las instalaciones y el personal muy amable

Cons:

Nos dieron habitación en el primer piso era muy ruidosa, se escuchaban personas en la calle, los autos. Para un hotel de este precio las ventanas deberían ser insonorizadas

2026-05-16 • via Nuitee