NH Madrid Balboa

Hotels
•
NH Hotels
8.6 (2326 reviews)
Núñez de Balboa, 112 , Madrid , es
+34 915 63 03 24

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Room noise issues
Inconsistent breakfast quality
Some cleanliness concerns

Categories

Cleanliness
8.15
Some mentions of cleanliness issues in multiple reviews.
Service
8.95
Positive mentions of staff being attentive and kind.
Location
9.15
Repeated praise for the location and its convenience.
Room Quality
8.35
Comments on various room conditions, some were spacious while others were not.
Amenities
8.65
Mention of satisfactory amenities, including the restaurant.
Value for Money
8.15
Concerns over pricing in a few reviews, but overall decent value.
Food and Beverage
8.65
Mixed reviews on breakfast quality, but generally well-received.
Overall Experience
8.75
Overall positive experiences noted in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Design Rooms
Indulge in elegant modern décor with wooden floors and flat-screen satellite TV, creating a stylish retreat in Madrid’s upscale Salamanca neighborhood.

Chic Lounge Area and Café-Bar
Relax in the attractive lounge area with an ever-changing ambiance through clever lighting. Enjoy a variety of drinks and snacks in the trendy café-bar.

Convenient Location and Amenities
Explore designer shops on Serrano Street, just a short stroll away. Benefit from free Wi-Fi, access to the in-house gym, and easy reach to major metro stations for seamless travel experiences.

Experience sophistication and comfort at NH Madrid Balboa. Book now for an unforgettable stay.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR €25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25.30 per day.

Location

Guest Reviews

8.6
Based on 2326 reviews
Cleanliness: 8.15
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
S
Spyridon • couple • gr
10
excellent stay
Pros:

room,loction,gym

Cons:

none

2026-07-23 • via Nuitee
K
Keso • solo_traveller • ge
8
frustration
Pros:

it’s clean and comfortable

Cons:

no coffee, no water

2026-07-22 • via Nuitee
A
Alec • couple • ae
10
2026-07-22 • via Nuitee
M
Malak • solo_traveller • ae
9
J’y reviendrai
Pros:

Literie très confortable, chambre sobre et propre, personnel très sympathique

Cons:

Rien, tout était parfait

2026-07-21 • via Nuitee
T
Tetiana • family_with_children • ua
10
Pros:

Расположение простор прекрасное !!! Выбирала под концерт BTS …. Но и просто для туризма прекрасно … рядом очень вкусный ресторан

2026-07-21 • via Nuitee
M
Miriam • solo_traveller • es
10
2026-07-19 • via Nuitee
P
Patricia • couple • pt
9
2026-07-17 • via Nuitee
R
Roberto • family_with_children • uy
9
2026-07-17 • via Nuitee
S
Sanches • couple • pt
9
Hotel simpático
Pros:

O quarto era grande e a cama confortável. O pequeno almoço também era ótimo

Cons:

A estação de metro é um pouco longe e não há muitos restaurantes ao pé

2026-07-16 • via Nuitee
I
Irene • couple • es
8
2026-07-15 • via Nuitee
F
Francisco • couple • cl
9
2026-07-15 • via Nuitee
M
Maria Lorena • family_with_children • es
5
Tarde las habitaciones.
Pros:

Cama cómoda y habitación exterior y espaciosa.

Cons:

Teníamos 2 habitaciones y la segunda nos la dieron a las 18h de la tarde. Con lo que nos condiciono toda la tarde. Ni pudimos descansar luego de comer y pendientes de la habitación. A las 19h saliamos para el concierto de Bruno Mars y no pudimos ni ir al centro con nuestros hijos antes. A otros huéspedes que llegaron luego de nosotros y se quejaron les dieron las habitaciones antes. Luego no tuvieron ningún detalle por el trastorno con nosotros. Si se disculparon pero ahí quedo.

2026-07-13 • via Nuitee
R
Rafael • family_with_children • gt
9
Cons:

El control de la TV no funcionaba y el AC tampoco pero resolvieron rapidamente

2026-07-13 • via Nuitee
A
ALBA MARIA • couple • es
10
Muy recomendable
Pros:

Muy céntrico y habitación muy amplia y luminosa.

Cons:

Nos gustó todo

2026-07-13 • via Nuitee
A
adel • extended_group • ae
8
2026-07-13 • via Nuitee
E
ELENA • family_with_children • es
7
Cons:

El aire acondicionado no funcionaba cuando llegamos

2026-07-13 • via Nuitee
M
Maria teresa • couple • pt
8
2026-07-12 • via Nuitee
M
Marcia • solo_traveller • br
9
Pros:

Tamanho do quarto e do banheiro bem espaçosos. Funcionários atenciososos e boa localização.

2026-07-12 • via Nuitee
C
Claudio • extended_group • cl
10
No falla
Pros:

Ubicación

2026-07-11 • via Nuitee
G
Gianina • couple • pe
10
Muy limpio y acogedor
2026-07-11 • via Nuitee