iStay by NH Ciudad de Valencia Hotel

Hotels
NH Hotels
8 (6343 reviews)
Avenida del Puerto, 214 , Valencia , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

8
Based on 6343 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
M
Muscat solo_traveller pt
6
2026-06-20 via Nuitee
A
Alberto family_with_children it
8
2026-06-20 via Nuitee
A
Alessio solo_traveller it
8
2026-06-20 via Nuitee
J
jose couple es
5
Cons:

La habitación

2026-06-20 via Nuitee
G
Guillamón López solo_traveller es
8
Pros:

Todo en general

Cons:

Nada

2026-06-19 via Nuitee
C
Claudio couple it
9
Pros:

Colazione ottima, staff sempre disponibile, posizione molto buona per prendere i mezzi, a 30 minuti di cammino spiaggia ed attrazioni.

Cons:

Camere non insonorizzate. Doccia nella vasca da bagno.

2026-06-18 via Nuitee
E
emanuele couple it
4
Pros:

Colazione

Cons:

Camere piccole senza luce, mancanza di accessori nel bagno.

2026-06-17 via Nuitee
S
Stephen solo_traveller gb
5
Pros:

Not a lot
Breakfast was very good
Some staff on reception helpful and pleasant

Cons:

Location not great
Rooms a bit small and dingy - view out of window was more rooms in a square
Bar not open
Parking a bit of a lottery as to whether space - being told parking full not great.
€19 per night expensive

2026-06-17 via Nuitee
A
Antonino couple it
9
2026-06-16 via Nuitee
L
Laura couple it
6
2026-06-15 via Nuitee
M
Massimo solo_traveller it
8
2026-06-15 via Nuitee
M
Massimo couple it
8
Ottimo
Pros:

Ottimo hotel il prezzo per la qualità dell’albergo

Cons:

Niente andava benissimo così

2026-06-15 via Nuitee
L
LdlF couple es
4
Pros:

Poco

Cons:

Seguridad. Alguien pudo acceder a la planta, llamar (no entrar), a mi habitación a las 3/4 de mañana, alterar el sueño y el susto fue importante. Una persona con malas pintas que me hizo sentir amenazado. El hotel actuó de inmediato.

2026-06-15 via Nuitee
A
ADELINE solo_traveller fr
7
2026-06-15 via Nuitee
T
Tytus solo_traveller pl
9
2026-06-15 via Nuitee
Y
YOSHIYA couple jp
7
Good enough
Pros:

Location and breakfast

Cons:

Elevator is a bit old

2026-06-15 via Nuitee
R
Rohan couple de
5
Pros:

The room was clean and kind of spacious. There is a bus stop near the hotel which connects you to other places

Cons:

The hotel location is really in the middle of nowhere. It takes at least 20 mins to reach the touristy areas or the beach and the surrounding area is a little bit dirty in my opinion. The staff is helpful but not particularly cheerful

2026-06-14 via Nuitee
R
Radu solo_traveller ro
10
Foarte bine
Pros:

Mi-au plăcut în special micul dejun, personalul și locația. Camera a fost în regulă, iar patul a fost foarte confortabil.

Cons:

Nu am avut experiențe negative, șederea a fost una plăcută. Este posibil ca aerul condiționat din camere să aibă nevoie de o verificare.

2026-06-14 via Nuitee
A
Ana family_with_children es
7
Baja relación calidad precio
Pros:

Limpio , buen desayuno. Fácil conexión a playa y centro histórico con autobús.

Cons:

Habitación más pequeña de lo que esperaba, bañera con hoja de cristal fija, y bidé delante del acceso a ella: una persona poco ágil, no podría acceder. Me pareció caro en relación a la ubicación del hotel y al espacio en la habitación.

2026-06-14 via Nuitee
A
Aurora family_with_children cr
10
Estancia muy agradable y satisfactoria
Pros:

Nos encantó el desayuno buffet. Fue variado y delicioso! La atención de las encargadas del servicio del desayuno por surtir todo (Alina es muy atenta, servicial y amable...siempre con una sonrisa para todos) La cama muy confortable y la habitación muy cómoda. Excelente todo

Cons:

Unicamente la refrigeradora de la habitación no enfriaba como uno desearía

2026-06-14 via Nuitee