iStay by NH Ciudad de Valencia Hotel

Hotels
•
NH Hotels
8 (6712 reviews)
Avenida del Puerto, 214 , Valencia , ES
+34 963 30 75 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from 2026-09-06 until 2026-08-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Location

Guest Reviews

8
Based on 6712 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
A
Andy • solo_traveller • gb
9
2026-09-19 • via Nuitee
E
Esther • couple • nl
10
2026-09-19 • via Nuitee
M
Morris 1971 • solo_traveller • it
7
Valencia
Pros:

Colazione

Cons:

Camera piccola, buia, assenza asciugamani per bidet e scopettino per water.
Rumorosa si sentivano tutti i rumori dalle camere adiacenti

2026-09-19 • via Nuitee
M
Milica • solo_traveller • rs
10
Wonderful experience, great location, and excellent breakfast
Pros:

The hotel is clean, the room was spacious and comfortable. The staff was polite and helpful. Enjoyed the rich breakfast options which were tasty and fresh. The location was perfect, right in between the beach and the old city, and near the Turia park. We were able to visit the entire city by foot and enjoy the ocean whenever we pleased. Truly and wonderful experience. I am surprised the hotel doesn't have at least four stars. Great experience, would come back again.

Cons:

Everything was perfect.

2026-09-19 • via Nuitee
J
Joseba Mirena • solo_traveller • es
8
2026-09-18 • via Nuitee
M
Marcell József • extended_group • hu
7
elégedett vagyok vele
Pros:

nagyon jó helyen van, frekventált helyen.
reggeli finom, svédasztal.
szobatakarítás megfelelő

Cons:

mobil internet lefedettség elég gyenge, bár van wifi.
néha az angol nyelvű kommunikációval gond volt

2026-09-18 • via Nuitee
P
Paula • couple • pt
8
Agradável
Pros:

Pequeno almoço

Cons:

Quarto

2026-09-18 • via Nuitee
O
Olga • couple • es
10
2026-09-17 • via Nuitee
P
Pisano • couple • it
10
Pros:

Hotel accogliente, sobrio ed estremamente pulito. Lo staff è molto cordiale e qualificato; alla reception si parlano tranquillamente italiano, inglese e spagnolo. Abbiamo apprezzato moltissimo la pulizia impeccabile delle camere, la ricca colazione a buffet, la box colazione preparata per il nostro check-out di primo mattino e l'assistenza per il taxi verso l'aeroporto. Ha superato di gran lunga le nostre aspettative!

2026-09-17 • via Nuitee
P
Philip • solo_traveller • ie
7
Great location, some aspects of the hotel need attention.
Pros:

The location

Cons:

Some aspects of the room were dated, the AC was sparking during the night and the lifts were in need of repair.

2026-09-16 • via Nuitee
G
Gustavo Daniel Tavolaro • solo_traveller • ar
6
Solo bien
Pros:

La ubicación, las habitaciones amplias.

Cons:

El colchón, los ruidos y la bañera

2026-09-15 • via Nuitee
G
Giuseppe • couple • it
8
Gradevole e spensierato in un ambiente sobrio e carino e con un personale attento e disponibile
Pros:

quantità e qualità del cibo a colazione

Cons:

nessuna variazione del cibo nel corso dei giorni a colazione

2026-09-15 • via Nuitee
B
Barbara • solo_traveller • it
9
2026-09-15 • via Nuitee
T
Toine • couple • nl
10
Goede keus voor een weekend weg
Pros:

Erg vriendelijk en behulpzaam personeel. Schone, ruime en goed uitgeruste badkamer. Douche in het bad maar de douche was voortreffelijk. Eindelijk een stevige straal! Het ontbijt was zeer compleet en ook hier was het personeel erg behulpzaam en vriendelijk. Ligging was iets buiten het centrum maar dat vonden wij geen probleem. Ook in deze buurt verschillende restaurants. Als je geen gebruik maakte van de schoonmaak kreeg je een voucher voor een drankje in de bar. Voor de bar zie 'wat viel tegen'.

Cons:

De bar stelde echt niets voor. Was inderdaad een 'bar' maar deze was sfeerloos en leek voortdurend onbemand. We hebben hier dan ook geen gebruik van gemaakt ondanks de drank vouchers.

2026-09-15 • via Nuitee
B
Blázquez Alonso • solo_traveller • es
10
2026-09-14 • via Nuitee
A
Anne • solo_traveller • it
5
Fonctionnel
Pros:

La chambre au calme sur la cour

Cons:

J'ai passé énormément de temps à faire le check-in alors que je suis arrivée tardivement à l'hôtel, les toilettes étaient sales ! Petit déjeuner très moyen. Il n'y avait pas de restaurant dans l'hôtel, seulement un espace snack dans le hall.

2026-09-14 • via Nuitee
D
Del Gaudio • family_with_children • it
8
ottimo rapporto qualità-prezzo
Pros:

sono soddisfatta, camere molto pulite ed accoglienti. Non abbiamo usufruito della colazione; vicino all'hotel c'è un ottimo bar pasticceria e tutti i giorni andavamo lì. Non è un hotel centrale, è vicino al porto ma è servito benissimo dai mezzi. Il personale è stato gentilissimo e disponibile; avevo dimenticato il mio Kindle in hotel ed hanno preparato il pacchetto che sono andata a ritirare con il mio corriere.

Cons:

il check-in nel pomeriggio; non hanno molta flessibilità; pagando è stato possibile accedere alla stanza in tarda mattinata

2026-09-14 • via Nuitee
I
Ilaria • couple • it
10
2026-09-14 • via Nuitee
R
Rafael • couple • es
8
Muy buen hotel que cumple para visitar Valencia
Pros:

- Muy limpio y profesional
- Personal muy amable, que nos dejaron utilizar el gimnasio siendo casi la hora de cierre
- Gimnasio humilde pero te puede salvar

Cons:

- La habitación es algo pequeña pero con tamaño suficiente para 2 personas
- La zona quizás no es la mejor, está a 20/30 minutos del centro

2026-09-14 • via Nuitee
C
Chiaraa85 • solo_traveller • it
9
Pros:

Colazione ottima. Staff disponibile e accogliente. Posizione perfetta per girare la città e andare anche al mare. Letti comodi.

Cons:

Camera molto buia (la nostra dava sull'interno).

2026-09-13 • via Nuitee