Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (1260 reviews)
Ingliston , Ingliston , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Peaceful, large grounds good for walking
Very close to airport yet quiet
Comfy beds and clean rooms
Excellent breakfast with many options
Spa and pool praised as lovely and private
Helpful and kind staff; upgrades given
Beautiful property and atmosphere
Good dinner / restaurant quality (when service fine)
Cons:
High prices in bar/restaurant; value concerns
Restaurant service reported as chaotic at times
Front desk could be more informative/helpful
No hair dryer in at least one room
Weak fan/air circulation in upstairs rooms
Some menus lacked child-friendly options
TVs lacking streaming apps

Categories

Cleanliness
9.2
Rooms described as very nice and clean in multiple reviews; general upkeep praised.
Service
9
Staff repeatedly described as great, helpful and kind, with upgrades and attentive service; a few mentions of front desk not explaining breakfast and chaotic restaurant service temper this slightly.
Location
9.6
Excellent location for proximity to the airport and peaceful grounds for walks; guests noted quiet despite airport proximity.
Room Quality
9
Many guests enjoyed upgraded suites, comfy beds, balconies and luxury bathrooms; minor issues noted (no hair dryer in one room, weak fan, TV lacking apps).
Amenities
9.2
Spa and pool frequently praised and described as lovely and quiet; large grounds and pleasant walking routes add to amenities appeal.
Value for Money
7
Several guests felt the hotel (bar/restaurant/pricing) was expensive and food/drink prices high, reducing perceived value.
Food and Beverage
8.4
Breakfast widely praised with many options and special dishes; dinner generally good but some guests reported chaotic restaurant service, limited children’s options and high prices.
Overall Experience
9.8
Overall guest sentiment is highly positive — many described stays as fantastic, pampering and exceeding expectations, with only small, infrequent issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:18

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.9
Based on 1260 reviews
Cleanliness: 9.2
Service: 9
Location: 9.6
Room Quality: 9
Amenities: 9.2
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 9.8
D
David • couple • gb
10
Great hotel and staff
Pros:

Location and free parking

Cons:

Couldn't stay for breakfast due to early flight

2026-09-18 • via Nuitee
V
Vittorio • couple • es
8
Beautiful hotel in a stunning surroundings
Pros:

Great place, close to the airport. Good to spend a day out of the centre.

Cons:

A little labyrinth to find the room.. but at the end, we have found it.

2026-09-17 • via Nuitee
N
Nicholas • couple • us
10
Pros:

Wonderful hospitality, great pool/spa, delicious breakfast buffet and while easy to get to from Downtown Edinburgh, the location was so quiet, it felt like you were in the middle of nowhere. Perfect!

2026-09-16 • via Nuitee
B
Breanne • family_with_children • us
10
We were very pleased with facility. The staff was very helpful
Pros:

The breakfast was excellent and the location was perfect for airport departure

2026-09-16 • via Nuitee
C
christine • extended_group • gb
10
2026-09-15 • via Nuitee
N
Nele • family_with_children • be
8
Cons:

zwembad uren voor kinderen - we kiezen bewust hotels met zwembad voor onze tieners - zijn ondertussen oud genoeg maar tot 16jaar onder begeleiding en konden maar tussen beperkte uren zwemmen - tussen 9:00 en 11:00 uur en tussen 15:00 en 19:00 uur - heel erg jammer na een ganse dag in de wagen en of stad te bezichtigen

2026-09-14 • via Nuitee
L
Lynn • solo_traveller • gb
8
2026-09-13 • via Nuitee
A
Ansgar • extended_group • de
10
Pros:

Sehr freundliches Personal

2026-09-13 • via Nuitee
S
sophie • family_with_children • fr
8
Hôtel classique, bon restaurant
Pros:

Emplacement paisible, restaurant cher mais très bon sur place, petit déjeuner bon, personnel qui nous a accueilli (est venu sur le parking nous aider avec le sourire et bel echange)
Il faut savoir que le spa est situé en dehors de l’établissement principal
Places de parking confortables

Cons:

Chambre vieillotte, classique qui manque un peu de charme
Il y avait une terrasse mais peu équipée (juste une chaise)
Accueil des serveurs variable: certains sont juste professionnels, d’autres vous ignorent totalement, donnant l’impression de déranger.

2026-09-13 • via Nuitee
H
Hannah • solo_traveller • no
7
Pros:

The size of the room was excellent, the bathroom was beautiful and loved the fact that there was a screen with the bathtub! :D

Cons:

The fact that I had to pay that amount when all I needed was a bed and bathroom and wasn’t going to be using the spa or anything else other than restaurant for dinner and breakfast. But this is not Norton Houses fault this was because another booking I had made suddenly wasn’t available, and I had to make a quick last minute booking.

2026-09-12 • via Nuitee
C
Chloe • couple • gb
10
2026-09-11 • via Nuitee
R
Reehana • couple • gb
9
All in all, a lovely stay with my daughter! 😊
Pros:

The property is beautiful and clean. Breakfast was very good and the spa was very relaxing.

Cons:

A shuttle bus to the main road would be good, especially when knowing events are running nearby.

2026-09-11 • via Nuitee
S
Sergei • couple • gb
10
2026-09-09 • via Nuitee
M
Margaret • couple • au
10
Peter the hotel guest concierge was so lovely and engaging. A very lovely welcome
Pros:

Location.

Cons:

It was expensive

2026-09-07 • via Nuitee
F
Fabienne • couple • be
8
Superbe établissement proche à la fois du centre par navette et de l’aéroport avec un spa très agréable . Attention le
Pros:

Très jolie maison dans un superbe parc, la taille de la chambre , la qualité du petit déjeuner , l’accès au spa ( accessible aussi aux personnes extérieures de l’hôtel ) , la possibilité de prendre une navette jusqu’à un point de transport en commun , la disponibilité du personnel .

Cons:

Peut être que la partie ancienne a besoin d un petit rafraîchissement dans les prochaines années au niveau du restaurant du petit déjeuner et la chambre / salle de bain . On entend de temps en temps les avions mais c’est supportable.

2026-09-07 • via Nuitee
D
Derek • solo_traveller • gb
10
2026-09-06 • via Nuitee
S
Shiyan • extended_group • ae
7
Pros:

The spa

Cons:

The restaurant options and menu were limited. We arrived early and had two reserved rooms but the staff could not help to provide us with even one room to rest after our long flight.

2026-09-03 • via Nuitee
M
Mavis • solo_traveller • gb
10
Pros:

Great location

Cons:

Nothing

2026-09-02 • via Nuitee
D
Diana Miriam • solo_traveller • es
10
2026-09-02 • via Nuitee
C
Cornelia • couple • de
6
Passt !
Pros:

Schöne Zimmer, guter Service…

Cons:

Personal an Rezeption sehr wortkarg und nicht immer freundlich

2026-09-02 • via Nuitee