Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (1207 reviews)
Ingliston , Ingliston , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Peaceful, large grounds good for walking
Very close to airport yet quiet
Comfy beds and clean rooms
Excellent breakfast with many options
Spa and pool praised as lovely and private
Helpful and kind staff; upgrades given
Beautiful property and atmosphere
Good dinner / restaurant quality (when service fine)
Cons:
High prices in bar/restaurant; value concerns
Restaurant service reported as chaotic at times
Front desk could be more informative/helpful
No hair dryer in at least one room
Weak fan/air circulation in upstairs rooms
Some menus lacked child-friendly options
TVs lacking streaming apps

Categories

Cleanliness
9.2
Rooms described as very nice and clean in multiple reviews; general upkeep praised.
Service
9
Staff repeatedly described as great, helpful and kind, with upgrades and attentive service; a few mentions of front desk not explaining breakfast and chaotic restaurant service temper this slightly.
Location
9.6
Excellent location for proximity to the airport and peaceful grounds for walks; guests noted quiet despite airport proximity.
Room Quality
9
Many guests enjoyed upgraded suites, comfy beds, balconies and luxury bathrooms; minor issues noted (no hair dryer in one room, weak fan, TV lacking apps).
Amenities
9.2
Spa and pool frequently praised and described as lovely and quiet; large grounds and pleasant walking routes add to amenities appeal.
Value for Money
7
Several guests felt the hotel (bar/restaurant/pricing) was expensive and food/drink prices high, reducing perceived value.
Food and Beverage
8.4
Breakfast widely praised with many options and special dishes; dinner generally good but some guests reported chaotic restaurant service, limited children’s options and high prices.
Overall Experience
9.8
Overall guest sentiment is highly positive — many described stays as fantastic, pampering and exceeding expectations, with only small, infrequent issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:18

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.9
Based on 1207 reviews
Cleanliness: 9.2
Service: 9
Location: 9.6
Room Quality: 9
Amenities: 9.2
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 9.8
K
Kelsey • couple • us
10
2026-08-08 • via Nuitee
H
Harry • family_with_children • gb
8
Good mini break.
Pros:

Pool and food options. Staff were professional.

Cons:

The outdoor walk to the pool, although you could call it an adventure.

Sofa bed for our child was a bit uncomfortable.

2026-08-08 • via Nuitee
E
Elaine • couple • gb
10
2026-08-07 • via Nuitee
C
Claudio • couple • gb
10
2026-08-07 • via Nuitee
D
Dalal • couple • ae
10
Overall, it was a truly memorable stay, and I left feeling relaxed, refreshed, and already looking forward to coming bac
Pros:

A truly wonderful stay at Norton House Hotel & Spa.

If you’re looking for a place to relax, recharge, and escape the busy routine, this is the perfect destination. The beautiful, expansive green grounds create such a peaceful atmosphere and are ideal for clearing your mind.

Our room was spacious, beautifully appointed, and extremely comfortable. The restaurant exceeded our expectations, the food was delicious, and enjoying it with a perfectly brewed cup of coffee made the experience even more enjoyable.

The highlight of our stay was the exceptional staff. Everyone we met was genuinely warm, friendly, and attentive, always greeting us with a smile and making us feel so welcome.

Everything about our stay was outstanding. I wouldn’t hesitate to return and would highly recommend Norton House Hotel & Spa to anyone looking for a relaxing and memorable experience.

Cons:

Nothing

2026-08-07 • via Nuitee
D
Dominic • couple • gb
10
A perfect location for a weekend away
2026-08-07 • via Nuitee
P
Phil • solo_traveller • gb
10
Pros:

Perfect 3 night relaxing stay with lovely food and wine

Cons:

Excellent SPA facilities

2026-08-07 • via Nuitee
P
Patricia • solo_traveller • us
10
What a lovely estate near the airport
Pros:

Location near our next day flight, beautiful hotel feels like a castle! Only heard one plane the ceiling is insulated well obviously.

Cons:

Breakfast buffet was just okay, or maybe just tired of Scottish- English breakfast.

2026-08-06 • via Nuitee
G
Gary • solo_traveller • gb
10
2026-08-06 • via Nuitee
V
Van Tonder • couple • za
9
Pros:

This was our second time staying here. It remains lovely and conveniently close to the airport. It was wonderful to have both a shower and a bath. Unfortunately, our time was too short to make use of their facilities.

2026-08-05 • via Nuitee
C
Christophe • couple • fr
8
2026-08-05 • via Nuitee
L
Linda • couple • se
10
2026-08-05 • via Nuitee
G
Gwen • extended_group • gb
9
Very comfortable and enjoyable
Pros:

Breakfast was very good. All staff were very helpful and friendly

Cons:

Spa being in a separate building

2026-08-04 • via Nuitee
M
Magnus • family_with_children • se
10
2026-08-04 • via Nuitee
P
Pam • solo_traveller • gb
8
Pros:

Bed very comfortable. Coffee sachets very nice in room.

Cons:

Breakfast: Black pudding hard but could have been an exception. Tea/coffee items: only 2 pieces shortbread.

2026-08-03 • via Nuitee
V
Virginia • couple • gb
1
2026-08-02 • via Nuitee
N
nicky • solo_traveller • gb
5
2026-08-02 • via Nuitee
R
regula • family_with_children • ch
8
2026-07-25 • via Nuitee
L
Lisa • family_with_children • us
8
Lovely, peaceful, comfy and convenient.
Pros:

Peaceful location. Large grounds, great for walking. Super close to the airport and car rental return. Comfy beds and well outfitted room. Breakfast in the sun room was lovely and had a great selection. Dinner at the restaurant was also good.

Cons:

The buildings are a bit of a hodge-podge, and the upstairs is a little stuffy. Front desk could have been more helpful and explained about breakfast, etc.

2026-07-23 • via Nuitee
N
Nicole • family_with_children • us
9
Nice place to relax and get pampered after three weeks of traveling.
Pros:

The spa and pool was a nice addition for swim and spa treatments. They have a good restaurant and bar menu enjoyed my lunch and dinners there. Beautiful property on several acres, be sure to request executive room if you want A/C and nicer rooms on spa side of hotel. Staff were great and very helpful.

2026-07-23 • via Nuitee