The Westin Grand Frankfurt

Hotels
•
Westin
8.9 (3305 reviews)
Konrad-Adenauer-Str. 7 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Noise
Non-functional amenities

Categories

Cleanliness
8.31
Some reviews noted cleanliness positively, while a few cons mentioned issues with noise and maintenance.
Service
9.28
Many reviews highlighted friendly and helpful staff, indicating strong service quality.
Location
9.82
Frequent mentions of an ideal central location for exploring, received consistently high praise.
Room Quality
8.77
Generally spacious and comfortable rooms are mentioned, with some minor complaints about noise.
Amenities
7.8
Some amenities like the sauna were noted as being non-functional, although others like the pool were praised.
Value for Money
8.76
Positive sentiment regarding pricing in relation to accommodation quality.
Food and Beverage
9.31
Breakfast quality received extensive praise, considered a strong point of the stay.
Overall Experience
9.18
Overall positive experiences were shared, with minor issues that didn’t overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:23

Property Description

Luxurious Accommodations
The Westin Grand Frankfurt, situated on the vibrant Zeil shopping street, offers spacious and air-conditioned rooms with modern decor and upscale amenities. From flat-screen TVs to heated bathroom floors, every detail is designed for your comfort and convenience.

Dining Excellence
Indulge in a culinary journey at the hotel's three restaurants. Start your day with a sumptuous breakfast buffet at Motions, savor gourmet Japanese cuisine at Sushimoto, and unwind at the MainTapas Lounge & Bar. With diverse dining options, your taste buds are in for a treat.

Convenient Location and Facilities
Located just 4 km from Frankfurt Trade Fair, with easy access to public transportation at Konstablerwache Station, the Westin Grand Frankfurt ensures a seamless stay. Enjoy complimentary Wi-Fi in select areas, a 24-hour gym, and on-site parking for added convenience.

Book now to experience the epitome of luxury and hospitality at the Westin Grand Frankfurt.

Important information:

Please note the included breakfast is only available in the restaurant. Guests who want to have their breakfast in their room will be charged an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3305 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.18
D
Deirdre • couple • gb
7
Pros:

Very well appointed

Cons:

Location - felt a bit rough

2026-05-30 • via Nuitee
W
wllim2509 • Business • Singapore
10
Excellent stay
Pros:

Location is great as it is only within 10 minutes walking distance from two shopping malls. Check in was smooth. Staff were polite and very friendly. They speak very fluent English too. Breakfast was good. Overall, an excellent stay.

2026-05-29 • via Tripadvisor
H
Heide Anne • couple • br
7
2026-05-29 • via Nuitee
O
Onur • family_with_children • tr
8
Güzel
Pros:

Temiz kaliteli bir oteldi

Cons:

Aile odasında kaldık, iki tane çift kişilik yatak vardı ancak yatakların eni 160cm di ve bence bu çift kişilik yatak standardının altındaydı iki kişi yatmak zor

2026-05-29 • via Nuitee
K
Küng • extended_group • ch
10
2026-05-29 • via Nuitee
T
TJR • family_with_children • in
7
Excellent location, but very uncomfortable stay because air-conditioning out of order for 3 days
Pros:

The cleanliness of the hotel and the pleasant nature of the staff and the 'Service with a smile' attitude. Best of all the excellent location of the hotel. Easy to get to and travel to other locations from.

Cons:

We were at the hotel for 5 nights, 3 nights of which the air-conditioning was not working. It was more than 25 degrees Celcius in the hotel room at night and impossible to sleep comfortably. No table fans were provided to ease the situation, though I learnt later that some rooms were provided with portable fans. This selective treatment is not acceptable at a 5 star hotel like the Westin. All guests should have been informed about the availability of the portable fans, but this did not happen. Upon learning about this and bringing it up with the staff, they said they had run out of fans and were helpless about providing one to us. So we did not get much sleep for 3 nights out of our 5 night stay at the hotel. While one understands that unplanned situations like this can occur, the care imparted to the guests should have been much better. This was not a 5 star experience unfortunately. However I must add that the night Manager Alex was kind enough to offer us a discount for our stay when we brought up this matter with him. That was very kind of him. A good gesture. Appreciate that very much.

2026-05-29 • via Nuitee
M
Melinda • solo_traveller • gb
8
Pros:

Great location, nice pool and spa, friendly staff and clean well looked after facilities

Cons:

It's expensive, the breakfast is extortionate and not included in already high room prices

2026-05-29 • via Nuitee
B
Benoit • extended_group • fr
8
2026-05-29 • via Nuitee
V
Victoria • family_with_children • gb
8
Pros:

Good facilities and nice room.

Cons:

The air conditioning wasn't working properly so it was uncomfortable... The fan provided helped a little and the staff were very friendly.

2026-05-28 • via Nuitee
T
Theresa Kieu Linh • extended_group • ch
10
Pros:

Alles an der Unterkunft war toll. Die Lage, die Zimmer, das gesamte Hotel inkl. Wellnessbereich gefiel uns sehr gut.

2026-05-28 • via Nuitee
M
Maria Veronica • solo_traveller • ar
8
Pros:

Muy buena atención, muy limpio, lindo todo en general. Camas cómodas, almohadas también. Buenísima la piscina!!

Cons:

No me gustó que no había aire acondicionado, supuestamente no funcionaba, no funcionó en ningún momento y dentro de las comodidades que ofrecen ponen el aire y no se cumple. Hacia mucho calor en la habitación, costó dormir y descansar

2026-05-28 • via Nuitee
B
Bakker • couple • br
8
2026-05-28 • via Nuitee
L
Lilit • couple • am
10
2026-05-28 • via Nuitee
E
ENGİN • family_with_children • tr
10
1 gün kaldım ama tadı damağımda kaldı
Pros:

Mükemmel lokasyon,mükemmel odalar,mükemmel bir resepsiyon karşılama,mükemmel temizlik..

Cons:

Herşey çok iyiydi,beğenmediğim hiç bir şey olmadı

2026-05-28 • via Nuitee
A
Andrew • extended_group • gb
8
Great stay but very warm.
Pros:

Central, great facilities, friendly staff.

Cons:

Air conditioning not very good.

2026-05-28 • via Nuitee
T
Tombak • family_with_children • tr
8
Cons:

the room for the family is very small, and the beds as well.

2026-05-28 • via Nuitee
E
Ersin • family_with_children • tr
2
Cons:

Odada klimalar çalışmıyor. Banyoda havalandırma çalışmıyor. Otelin hiçbir yerinde klima çalışmıyor hava 32 derece. Otelle konuştuğumda çıkış yapacağımız gün bakacaklarını söylediler. Rezaletti. Booking olarak bu konaklamanın bedelini iade etmeniz gerekiyor böyle bir rezalet olamaz. Çocuklarla resmen rezillik yaşadık.

2026-05-27 • via Nuitee
O
Orkhan • family_with_children • gb
10
2026-05-27 • via Nuitee
M
Manuela • extended_group • de
9
2026-05-27 • via Nuitee
S
Susi • couple • ar
10
Todo bien.
Pros:

Todo.

2026-05-27 • via Nuitee