Holiday Inn Express Naperville by IHG

Hotels
•
Holiday Inn Express
9 (804 reviews)
1837 Centre Point Circle , Naperville , US
+1 630-505-3353

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Nice breakfast
Cons:
Limited breakfast variety
Minor room issues

Categories

Cleanliness
8.89
Overall cleanliness was praised, though a few comments noted room for improvement.
Service
9.36
The staff was frequently mentioned as friendly and attentive, contributing positively to the experience.
Location
9.4
The location received multiple positive reviews for its convenience and proximity to restaurants and hospitals.
Room Quality
8.85
Rooms were described as clean and comfortable, though some comments highlighted minor issues with amenities.
Amenities
8.88
General satisfaction with amenities like breakfast and fitness access, but some critiques on variety.
Value for Money
8.84
Value perceived well, with many indicating satisfaction for the price point compared to offerings.
Food and Beverage
8.39
Breakfast was generally well-received but was noted to have areas for improvement in variety.
Overall Experience
9.36
Many guests reported a positive overall experience, highlighting comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:24

Property Description

Convenient Location
Located near Interstate 88, the Holiday Inn Express Naperville is a short distance from Northern Illinois University and other attractions.

Modern Amenities
Enjoy complimentary shuttle service, a free breakfast buffet, and an on-site library with book rentals at Holiday Inn Express Naperville.

Nearby Attractions
Explore O'Hare International Airport, Centennial Beach, and picturesque parks and golf courses just a short drive away from the hotel.

Book your stay at the Holiday Inn Express Naperville now for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the lobby is currently under renovation and is not accessible to guests. Contact property for details.

Please note the property will be undergoing renovations through 31 May 2019.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

9
Based on 804 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
L
Lee • solo_traveller • us
9
Always pleased
Pros:

Coffee and breakfast are excellent

Cons:

Cannot stay here in the fall because air conditioning doesn't work in the room

2026-09-09 • via Nuitee
M
Marissa • couple • us
9
Pros:

It’s location is great!

2026-09-09 • via Nuitee
D
Donald • solo_traveller • us
8
2026-09-08 • via Nuitee
M
Mahfam • solo_traveller • ca
10
Pros:

Spacious Room
Facilities
Comfortable bed
Pool
& gym

Cons:

The breakfast was not my favorite.

2026-09-08 • via Nuitee
H
Hillary • family_with_children • us
9
Excellent location for what I needed along with very comfortable beds.
Pros:

Bed and room was amazing.

2026-09-07 • via Nuitee
G
Gonzalez • couple • us
6
Bad experience and not cheap at all.
Pros:

Location

Cons:

The carpet and bathroom were dirty hair all over, the room and hallways smelled like sewer. The Kleenex box looked like employees had used their hands to put the tissues in. The elevator had fingerprints all over the bed and pillows. The bed and pillows were comfortable, but they smelled. Super noisy you can hear the cars on the expressway

2026-09-06 • via Nuitee
K
Kathy • family_with_children • us
7
2026-09-02 • via Nuitee
J
John • couple • gb
9
2026-08-31 • via Nuitee
J
Janice • extended_group • us
6
Cons:

Our room was clean but needed to be renovated. There were chunks missing from the baseboards and stains on the carpet.

2026-08-30 • via Nuitee
K
Kaleb • couple • us
8
2026-08-30 • via Nuitee
N
Neshia • couple • us
4
Won’t be my first choice again
Pros:

Room setup

Cons:

Dirty room, check in,

2026-08-28 • via Nuitee
X
Xinyue • couple • us
10
2026-08-28 • via Nuitee
C
Claudio • couple • it
8
Una buona soluzione per visitare Chicago
Pros:

La comodità del parcheggio, la pulizia, la spaziosità della camera

Cons:

Nulla

2026-08-27 • via Nuitee
A
Anıl • family_with_children • us
10
2026-08-27 • via Nuitee
M
Michael • couple • us
10
A great location for visiting family.
Pros:

Comfortable, quiet, great location . Excellent free breakfast.

Cons:

No issues

2026-08-26 • via Nuitee
M
Michael • solo_traveller • us
10
This was our second stay this year. We will definitely visit again.
Pros:

Lovely suite, great location.

Cons:

No issues

2026-08-26 • via Nuitee
C
caroline • solo_traveller • us
8
Pretty good.
Pros:

Location and value was good.

Cons:

Light fixture broken on wall, bathroom space tight, and little seating area.

2026-08-25 • via Nuitee
T
Thomas • family_with_children • us
8
Cons:

I didn't like that i request a certain room. And didn't get the one I requested.

2026-08-23 • via Nuitee
M
Meganathan • family_with_children • us
8
Pros:

Nice location and good breakfast

Cons:

Staff and cleanliness

2026-08-23 • via Nuitee
C
Claux8872 • family_with_children • it
8
Pros:

Overall comfortable

Cons:

Location

2026-08-15 • via Nuitee